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Chapman Nissan
Philadelphia, PA
155 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA.
The Chapman Auto Group has continued to expand with new dealership purchases over the years:
1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham)
1993 Chapman Ford in Egg Harbor Twp, NJ
1994 Chapman Nissan in New Castle, DE
1995 Chapman Ford in Columbia, PA
2000 Chapman Ford in Lancaster, PA
2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ
2008 Chapman Nissan in Philadelphia, Pa
2009 Chapman Chevrolet in Philadelphia, Pa
Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!"
Nissan Customer Promise
The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations.
We will respect your time
We will market our products and services honestly.
We will employ a professional, well-trained, and knowledgeable staff.
We will maintain a clean, comfortable, and modern facility.
We will offer only products and services that meet your needs.
We will provide clear explanations of all pricing and paperwork.
We will deliver your vehicle clean with a full explanation of features.
We will treat you as a guest in our home.
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 155 reviews
September 08, 2011
My overall experience with Chapman Nissan was very satisfactory. My sales person Samantha Taylor was very friendly and knowledgable regarding the car I purchased from Chapman Nissan. The managers of satisfactory. My sales person Samantha Taylor was very friendly and knowledgable regarding the car I purchased from Chapman Nissan. The managers of the store along with Ms. Taylor took a significant amount of time and interest in answering all the questions in which I had. I would definitely recommend Chapman Nissan and sales person Samantha Taylor to other potential customers. More
by Phillyclient
Employees Worked With
Samantha Taylor
September 07, 2011
The price of the car was in my range and Mr. A. Callazo was very helpful in getting the monthly payments I wanted and helpful in getting me financing for the car, also helpful getting me a down payment tha was very helpful in getting the monthly payments I wanted and helpful in getting me financing for the car, also helpful getting me a down payment that was very good for me. Mr. A. Callazo also explained the features of the car to me very well. More
by L. Howell
Employees Worked With
Alfonso Callazo
September 05, 2011
My wife and I were extremely pleased with the quality of customer service and dedication to both Nissan and their customers. We received great care, expediantly and received the deal we were looking for. customer service and dedication to both Nissan and their customers. We received great care, expediantly and received the deal we were looking for. More
by manigly
Employees Worked With
Dave, Joe & Laurie
July 23, 2011
The overall rating I gave this dealer is great! It was The overall rating I gave this dealer is great! It was not a lengthy process and they were very attentive from the time I called until I left with The overall rating I gave this dealer is great! It was not a lengthy process and they were very attentive from the time I called until I left with my vehicle, which by the way, I love!!!! Thank YOU Chapman Nissan!!! More
by Teacheralston
Employees Worked With
Henry and Keith
July 18, 2011
I had a great experience!!! I actually wasn't looking to buy a new car that day and only wanted to test the Nissan Juke. Well your staff gave me an offer I could not refuse and I absolutely love the car. I buy a new car that day and only wanted to test the Nissan Juke. Well your staff gave me an offer I could not refuse and I absolutely love the car. I would definitely recommend my friends, neighbors and family to your dealership.. Thank you so much!!!! More
by aodonnell
Employees Worked With
Pat, Laura, Jeff, Mike, Henry
June 28, 2011
Very friendly atmosphere. Rick especially took his time with our daughter to show her many cars and helped her find the exact one that she drove off the showroom floor. What a great experience for a first with our daughter to show her many cars and helped her find the exact one that she drove off the showroom floor. What a great experience for a first time buyer experience. All staff was friendly and also helped us with the financing and got us to the price we wanted to keep our payments. Will we come back and recommend this dealer, ABSOLUTELY! It was a pleasure working with everyone at this dealership. The bottom line was we did not have a PUSHY sales person working with us. Rick truly cared about our needs and wants instead of just making the SALE. Thank you Chapman! My hope is we have the same experience with your Service Dept when it comes time for us to use this facility. Thank you again, The Deihl Family. More
by elainedeihl
Employees Worked With
Rick Evans, Colvin Sanders - Finance and Sales Manager
June 18, 2011
Everyone at the dealership was very attentive to my needs and questions for myself and my wife. This is now the third car that I have purchased and will continue to do so. and questions for myself and my wife. This is now the third car that I have purchased and will continue to do so. More
by hbriskin11
Employees Worked With
alphonso
May 28, 2011
Great experience and great price!!! Salesman was courteous and helpful. Could not believe they got the price down to our liking. Salesman's supervisor was esp nice and did not haggle with us and met courteous and helpful. Could not believe they got the price down to our liking. Salesman's supervisor was esp nice and did not haggle with us and met our price without too much give and take. I would definitely recommend this dealership to others. More
by eclanzil
Employees Worked With
Henry Francois
May 27, 2011
Alfonso was an excellent salesman. He was very courteous, professional, and knowlegeable about the vehicles as always. He took his time with me and worked extrememly hard to get me in the vehicle of my choic professional, and knowlegeable about the vehicles as always. He took his time with me and worked extrememly hard to get me in the vehicle of my choice. I went in for an oil change and left with a brand new car. Alfonso's tone was on target and he listened to me and met my needs as a customer. More
by ewoodton
Employees Worked With
Alfronso Callazo
May 27, 2011
I was previously leasing a Honda and was informed that they did not have what I was looking for. I decided to try Nissan and was pleasantly surprised when I spoke to Henry. He was able to explain the leas they did not have what I was looking for. I decided to try Nissan and was pleasantly surprised when I spoke to Henry. He was able to explain the leasing process and what my options were in regards to the Honda I was already in a lease agreement with. My overall experience was great and I would recommend Henry to friends and family. More
by tricia92882
Employees Worked With
Henry
