
Chapman Nissan
Philadelphia, PA
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Of all the car dealerships I have dealt with over the years, Chapman was the most exempliary in all areas of my transaction!! It did not feel like I was being pushed into a sale & I will definetely retu years, Chapman was the most exempliary in all areas of my transaction!! It did not feel like I was being pushed into a sale & I will definetely return to Chapman for future family vehicles. More
In the past, I have not had very good experiences with car dealers or car sales personnel. However, I recently started shopping for a SUV and my sister recommended Chapman Nissan. I was really impressed w car dealers or car sales personnel. However, I recently started shopping for a SUV and my sister recommended Chapman Nissan. I was really impressed with Chapman Nissan and especially with Tawny Gates, my sales lady. She was NOT pushy, and she did not try to talk me into a particular vehicle. Instead, she encourgaged me to take my time and make a selection that I would be happy with. HATS OFF TO CHAPMAN NISSAN AND TAWNY GATES. More
My sales experience was great at Chapman. This is my second vehicle that I've purchased from them. My sales person was friendly and didn't waste my time. The manager was very friendly and was ready to m second vehicle that I've purchased from them. My sales person was friendly and didn't waste my time. The manager was very friendly and was ready to make a deal. They worked with me until I received and payment in my budget. I was very pleased with the experience and will continue to go back for future vehicles. More
It was a good experience. The staff was very professional. I wasn't really looking for a new car, my warranty on my old car was up and I didn't want to have huge mechanic bills. My payments ar professional. I wasn't really looking for a new car, my warranty on my old car was up and I didn't want to have huge mechanic bills. My payments are ok. My only negative comment is the insurance company gave me a quote that was great and then told me to stay with my insurance company and the premium is a little higher. However, I know in a few months time, my insurance rate will go down. More
Although it was an all day process and I had other things I had to do. The sales lady help me and my wife picked a good car. She was very patient with us and helped us with what we wanted. The dealership was I had to do. The sales lady help me and my wife picked a good car. She was very patient with us and helped us with what we wanted. The dealership was small and has very few new car selections. However, they have plenty of good used cars to choose. More
I have reached out to USAA to remove you from the program. You sold us a 1995 Neon having reported over and over that it only had 26,000 miles but the odometer only works intermittently. I agre program. You sold us a 1995 Neon having reported over and over that it only had 26,000 miles but the odometer only works intermittently. I agree the odometer was not rolled back as Henry very succinctly pointed out. You did not lie to me but you did intentionally withhold information. Perhaps I would have purchased the vehicle anyway but certainly it would have left better feelings about your dealership. No, I will never recommend you and obviously will not return. More
Fast and friendly service...I went in knowing exactly what wanted and Warren went above and beyond to make it happen without me spending awhile day in the dealership..everyone one was so professional and what wanted and Warren went above and beyond to make it happen without me spending awhile day in the dealership..everyone one was so professional and made me feel really welcome ...I recommend this dealership 100% More
Tawny Gates was an excellent salesman with a pleasant personality! She made the purchase of my new vehicle smooth sailing! She always kept a smile on our face! Thx Tawny... personality! She made the purchase of my new vehicle smooth sailing! She always kept a smile on our face! Thx Tawny... More
Everything about my experience here was great. I was treated with respect and everyone was friendly and very professional. Also, everyone was extremely efficient and organized. I had no problem at all treated with respect and everyone was friendly and very professional. Also, everyone was extremely efficient and organized. I had no problem at all in the purchase of my vehicle. More