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Chapman Mazda

Phoenix, AZ

4.6
601 Reviews

999 W. Bell Road, Suite 1

Phoenix, AZ

85023

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601 Reviews of Chapman Mazda

February 12, 2022

Bill and the store manager and finance guru were great! Entire time there was about 3 hours More

by latitude34rocks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Mar 09, 2022 -

Chapman Mazda responded

We appreciate you taking the time to share your experience with us and we look forward to serving you again.

January 27, 2022

Bill Lohmeyer was great probably one of the quickest I’ve been in and out of a dealership. He explained everything correctly and was pretty straightforward through the whole process let’s hope next time I wa More

by Brittnidwyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Jan 27, 2022 -

Chapman Mazda responded

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!

January 13, 2022

All the staff were extremely friendly and polite. Our salesman, Bill Lohmeyer, was super knowledgeable, helpful, made sure to explain all the car features and helped us get everything set up in our brand More

by angelbug6368
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Jan 27, 2022 -

Chapman Mazda responded

We appreciate you taking the time to share your experience with us and we look forward to serving you again.

January 08, 2022

Just got a brand new Mazda CX-5 they have some really good selections here at Chapman and they really treat you like there own family. I had the pleasure of working with Jacob and he is one of the best s More

by alexandranakagawa23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Sayegh
Jan 27, 2022 -

Chapman Mazda responded

We appreciate you taking the time to share your experience with us and we look forward to serving you again.

December 10, 2021

Chapman Mazda took amazing care of me. They are genuine, honest, and concerned. Initially, I brought my 2013 CX-5 in for a service. It had been making a noise. The technician soon determined it was the tran More

by jenfixx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jad, George, Wayne Weihofen, Rita Welch
Jan 27, 2022 -

Chapman Mazda responded

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!

November 18, 2021

I’ve visited so many dealers today and found out that Chapman Mazda at bell rd is the best, I would love to give them 10 stars if can to Mr Andy and Mr Bill Lohmeyer for their honesty and their best serv More

by Mohamad Lakiss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Andy, Chapman Auto Marketing, Bill Lohmeyer
Nov 19, 2021 -

Chapman Mazda responded

Thank you for your comments! We are overjoyed that we were able to aid you! - Your Friends at Chapman Mazda

October 25, 2021

Nick was so wonderful to work with - no pressure, super friendly, and responsive! Thank you! More

by Landers17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas
Nov 17, 2021 -

Chapman Mazda responded

Nick is incredible! We are delighted to have him on board! - Your Friends at Chapman Mazda

August 25, 2021

I walked in there and told them exactly what my budget was and what I wanted, I didn’t have to sit around and play the “haggle” game, they came with a great offer that met my needs. Billy was extremely kn More

by dcoxrt76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Aug 26, 2021 -

Chapman Mazda responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. - Your Friends at Chapman Mazda

August 23, 2021

They had the car I wanted, Bill was very thorough in the review of the car and accessories. Overall is a great experience I would recommend him and Chapman Mazda to anyone More

by Glenn218
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Aug 23, 2021 -

Chapman Mazda responded

Thank you very much for taking the time to write a glowing review. We are still here to assist you. We wish you a peaceful and peaceful journey. - Your Friends at Chapman Mazda

August 20, 2021

Never had a more frustrating experience with a dealer. Just trying to see if they had a particular wiper blade for a CX5. Two days later and still no answer. Everyone is polite, but no one can just answ More

by davidschneideraz44
Recommend Dealer
No
Employees Worked With
Daniel
Aug 20, 2021 -

Chapman Mazda responded

davidschneideraz44, I apologize if someone from my parts department did not get back with you in a timely manner. I would truly appreciate an opportunity to speak with you and get you the information needed. You can reach me directly at 602-298-6245. I hope that you will allow me an opportunity to correct the situation. Have a super great day! Rita Welch Customer Relations Manager Chapman Mazda 602-298-6245 ritawelch@chapmanchoice.com

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