Chapman Mazda

Going on 5 years now, from the purchase of my CX-3 to the ongoing service, I have nothing but praise for the staff of Chapman. And I don't say that lightly. Because of the wonderful service, because I'm trea ongoing service, I have nothing but praise for the staff of Chapman. And I don't say that lightly. Because of the wonderful service, because I'm treated as a valued customer and like one of the family—the same way they treat other customers—I drive almost 80 miles from home to have my car serviced here. And in all of these years, I've had no complaints, only praise. And during these years, they've kept upping their game—new comfortable customer lounge, easy check-in by phone, text and email notification of progress of service and notification of suggested additional services. Chapman is my dealership and service center for as long as I'm in Arizona. More

Bill and the store manager and finance guru were great! Entire time there was about 3 hours Entire time there was about 3 hours More

Bill Lohmeyer was great probably one of the quickest I’ve been in and out of a dealership. He explained everything correctly and was pretty straightforward through the whole process let’s hope next time I wa been in and out of a dealership. He explained everything correctly and was pretty straightforward through the whole process let’s hope next time I want another new car bill will be there. Thank you for your patience and keep the jokes coming! More

All the staff were extremely friendly and polite. Our salesman, Bill Lohmeyer, was super knowledgeable, helpful, made sure to explain all the car features and helped us get everything set up in our brand salesman, Bill Lohmeyer, was super knowledgeable, helpful, made sure to explain all the car features and helped us get everything set up in our brand new 2022 Mazda CX-9. Best service around....we will definitely go back when the time comes. More

Just got a brand new Mazda CX-5 they have some really good selections here at Chapman and they really treat you like there own family. I had the pleasure of working with Jacob and he is one of the best s good selections here at Chapman and they really treat you like there own family. I had the pleasure of working with Jacob and he is one of the best salesman I have ever had. Answered all my questions and gave us the VIP experience and that's why we came back because we had a bad experience at other places and Jacob is the man so that's why we picked Chapman! I will service my car here and keep buying my cars because they treat you right. Thanks love my new Mazda!!!!!!!!! More

Chapman Mazda took amazing care of me. They are genuine, honest, and concerned. Initially, I brought my 2013 CX-5 in for a service. It had been making a noise. The technician soon determined it was the tran honest, and concerned. Initially, I brought my 2013 CX-5 in for a service. It had been making a noise. The technician soon determined it was the transmission plus I needed breaks. The car was unsafe and the repairs outweighed the value of the car. Wayne escorted me too the sales office where Jad took amazing care of me for what turned out to be an all day affair. Jad got me into the right car, was honest about the car market and did everything he could to keep the financing within our budget. Thank you to everyone who helped us that day. More

I’ve visited so many dealers today and found out that Chapman Mazda at bell rd is the best, I would love to give them 10 stars if can to Mr Andy and Mr Bill Lohmeyer for their honesty and their best serv Chapman Mazda at bell rd is the best, I would love to give them 10 stars if can to Mr Andy and Mr Bill Lohmeyer for their honesty and their best service ever, hands up and for sure I will be back to get my second car. More

Nick was so wonderful to work with - no pressure, super friendly, and responsive! Thank you! friendly, and responsive! Thank you! More

I walked in there and told them exactly what my budget was and what I wanted, I didn’t have to sit around and play the “haggle” game, they came with a great offer that met my needs. Billy was extremely kn was and what I wanted, I didn’t have to sit around and play the “haggle” game, they came with a great offer that met my needs. Billy was extremely knowledgeable about all aspects of the car and it’s features. Steve in financing worked and got my a great deal. Thanks Chapman Mazda, I’ll be coming back for sure. More

They had the car I wanted, Bill was very thorough in the review of the car and accessories. Overall is a great experience I would recommend him and Chapman Mazda to anyone review of the car and accessories. Overall is a great experience I would recommend him and Chapman Mazda to anyone More