Chapman Mazda

Cannot Get Ahold of Finance Department Trying to cancel my gap coverage after a refinance and these guys are impossible to get a hold of and will not call back or answer the phone. Trying to cancel my gap coverage after a refinance and these guys are impossible to get a hold of and will not call back or answer the phone. More

Great Experience I recently purchased a Mazda CX-5 from Mike Knox at Chapman Mazda. The entire process took just a couple of hours and was a great experience-they gav I recently purchased a Mazda CX-5 from Mike Knox at Chapman Mazda. The entire process took just a couple of hours and was a great experience-they gave me the vehicle I wanted at a great price. I am loving my new Mazda and would recommend this dealership to anyone in the market for a new vehicle. Thanks again to Mike and the rest of the team at Chapman. More

Great dealership We purchased our new Mazda 6 from Chapman Mazda after trying to make a deal with 3 other dealerships. Nick and Kim made this work to the satisfaction We purchased our new Mazda 6 from Chapman Mazda after trying to make a deal with 3 other dealerships. Nick and Kim made this work to the satisfaction of the dealership and my husband and I. I drive a hard bargain and Nick and Kim came right back with a deal we couldn't resist. Most of our purchase was through the internet or telephone conversations. We live over 200 miles from Phoenix. We met Nick when he delivered the car to our home, where we completed the purchase paperwork. I can't speak highly enough about the honesty and integrity of both Nick and Kim. They followed through with what they said in the time they stated. We highly recommend Chapman Mazda for the best price as well as excellent employees, i.e. Nick & Kim More

Mike Stone is the Man!!! I purchased a 2015 Mazda CX5 from Mike Stone at Chapman Mazda. The entire experience was made better working with Mike. I love my new vehicle and he p I purchased a 2015 Mazda CX5 from Mike Stone at Chapman Mazda. The entire experience was made better working with Mike. I love my new vehicle and he provided exceptional customer service. I would highly recommend working with Mike at this dealership. More

Great Experience! I purchased a 2015 Mazda CX5 from Michael Knox at Chapman Mazda. The entire experience was fast and smooth. I love my new vehicle and I feel Michael g I purchased a 2015 Mazda CX5 from Michael Knox at Chapman Mazda. The entire experience was fast and smooth. I love my new vehicle and I feel Michael gave me a great price. He provided exceptional customer service. I would highly recommend working with Michael at this dealership if you are in interested in purchasing a great car at a great price with a smooth and enjoyable process. More

Last service visit was great! Keith in the service dept was great to work with! Thanks so much for your positive and friendly attitude! It really made the experience more than just Keith in the service dept was great to work with! Thanks so much for your positive and friendly attitude! It really made the experience more than just a routine oil change. More

Chapman Mazda - Great Dealer and Great Service Department. I purchased my 2007 Mazda Rx-8 from Chapman Mazda, and have had all my service and oil changes done there. Usually because I have an Owner's club Car I purchased my 2007 Mazda Rx-8 from Chapman Mazda, and have had all my service and oil changes done there. Usually because I have an Owner's club Card the oil change is $10.00, however, when i arrived for the 70,000 mile oil change, I was quoted $29.99. I mentioned I had the Owner's Club Card, and Sally McNulty (my Service Representative) explained that Chapman had change to the new price because their costs had risen since the Owner's Club had been originally created. I thought for a moment, and then realized that this was understandable. After all, since 2007 I have have had 13 oil changes at that $10.00 price (once every 5000 miles), so I can't complain. When I told this to Sally she thanked me for understanding the situation. During the inspection that accompanies the oil change, the tech noticed that I had two worn motor mounts, and I had these replaced. Sally checked and discovered they were covered by my extended warranty and so this only cost me my $100.00 deductible. So that was also a pleasant surprise. This service experience was not an aberration. Every time I have had service done at Chapman Mazda, it has been an excellent experience, and they have kept my Rx-8 in excellent condition. More

Bait & Switch 3 words for the Chapman Mazda Service Department: BAIT AND SWITCH! I purchased a brand new Mazda a few years back and have gotten all of my maintain 3 words for the Chapman Mazda Service Department: BAIT AND SWITCH! I purchased a brand new Mazda a few years back and have gotten all of my maintainces done by them. With the purchase of my new CX-9, I got LIFETIME Oil Changes for $10! What a great deal! I know that by going to the dealership they will find new and ingenious ways to bring that cost up by finding things wrong with it. I was fine with that. HOWEVER...when I went in on Saturday morning, they found no other things to fix. Great. I go to pay for it and it's $36+. This is nearly 4 times the cost of my $10 LIFETIME Oil Change. I was told by the service writer that they got rid of that plan and no longer honor it. Needless to say, I will no longer be going to the dealership to purchase anything or get my repairs done there. Also, I will not be buying another Mazda because of this. More

New car purchase My Chapman Mazda experience was over the top incredible due in large part to one Tim Murphy and JP in finance !! I will be back. My Chapman Mazda experience was over the top incredible due in large part to one Tim Murphy and JP in finance !! I will be back. More