
Chapman Mazda
Phoenix, AZ
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605 Reviews of Chapman Mazda
Mike is a Miracle Worker Mike did everything he could to work a deal for us. We know because we ended up buying the car we wanted on our terms which were not easy to get. Fant Mike did everything he could to work a deal for us. We know because we ended up buying the car we wanted on our terms which were not easy to get. Fantastic experience! He's our car guy for life. More
Absolutely no BS He was courteous and and very knowledgeable mr. Knox had no problems waiting A couple of days for me to make up my mind to make the purchase and th He was courteous and and very knowledgeable mr. Knox had no problems waiting A couple of days for me to make up my mind to make the purchase and then he went out of his way to come to my house to have my elderly father signed the documents I would buy another car from him anytime. More
Smooth Experience on a NEW Model Michael was great to work with and this was the second car we purchased from him in less than 6 months! He mentioned a NEW model coming out while we w Michael was great to work with and this was the second car we purchased from him in less than 6 months! He mentioned a NEW model coming out while we were purchasing my wifes car earlier this year. As soon as I started seeing inventory in the US I called him and had just started getting inventory a this dealership. I went in for a test drive and impressed. So I started the process even though I had NOT intended to buy a car just yet. When I finally decided on a Trim Level, it was not on the website in inventory. But Michael found one that was not yet listed on line. After a little back and forth, with me knowing is was a brand new model and not a lot of negotiation room left, we came to an agreement and I purchased a new car! Over all a good experience, which is saying a lot when you consider some of the tactics that Other dealership use. More
Once again. Great experience. This will be my second vehicle purchase with Michael. He was great. Was able to find the car I wanted and was able to answer all my questions about th This will be my second vehicle purchase with Michael. He was great. Was able to find the car I wanted and was able to answer all my questions about the car and about my financing options. He even presented me with discounts I didn’t know to ask for. Will 100% see him for my next Mazda! More
Love our new CX 5 Thanks to Michael Knox for treating us well with an exceptional deal on a lovely new CX 5. We would recommend Chapman Mazda to anyone. Thanks to Michael Knox for treating us well with an exceptional deal on a lovely new CX 5. We would recommend Chapman Mazda to anyone. More
Customer Service! After doing a LOT of research and test drives on smaller SUV's, I decided to get a Mazda Cx5. Wow, what a roller coaster ride from the dealers that ma After doing a LOT of research and test drives on smaller SUV's, I decided to get a Mazda Cx5. Wow, what a roller coaster ride from the dealers that made me dread the journey to Chapman Mazda. Nick Nicholas was patient and honest; when I decided that I was ready to purchase, Nick wasn't in yet, so Bill answered my questions, verified that the color and version I most wanted was available, and confirmed the deal over the phone, giving full credit to Nick who was coming in later that day. I drove in and was greeted by Nick - who came in over 4 hours early to take care of me. I met Bill, too - they truly are a team focused on the customer - how refreshing! They even listen for what we want and specifically order the versions we are looking for! Thank you Nick and Bill! More
My recent 2018 Mazda 6 Purchase This is my second purchase from this dealership. I had purchased a Mazda 3 in 2012. It was a pleasure interacting with Nick. He was very patient as I This is my second purchase from this dealership. I had purchased a Mazda 3 in 2012. It was a pleasure interacting with Nick. He was very patient as I test drove the Mazdas I was looking at as well as answer any questions I had about trims and associated features. He is very knowledgeable of the different trims and their associated features. Elizabeth Gutierrez in the finance department was a pleasure to work with. She made the finance process realitively easy. She did a great job explaining everything. More
Love my new Mazda-3! Just purchased my first Mazda over the weekend and couldn't feel better about it. Easy, no-fuss buying experience, all thanks to Michael Knox and the Just purchased my first Mazda over the weekend and couldn't feel better about it. Easy, no-fuss buying experience, all thanks to Michael Knox and the team at Chapman Mazda. Michael was helpful, fun, professional, and the price we agreed to is the price I paid; no surprises in the financing office. As a former Audi owner, this is something I definitely appreciated! More
Love Our New 2018 Mazda CX-5 Got in and out of this dealership fairly quickly. Had a misstep when looking into a lease, but we changed our mind and decided to buy and the buying p Got in and out of this dealership fairly quickly. Had a misstep when looking into a lease, but we changed our mind and decided to buy and the buying process was fairly painless. We feel like we got a good deal for our trade-in and on the new car. Bill Lohmeyer was a very friendly guy and took care of us. More
awesome awesome awesom Michael Knox and the folks at Chapman were fantastic. I had been researching a CX5 and spoken with a couple other dealers in the valley, and they seem Michael Knox and the folks at Chapman were fantastic. I had been researching a CX5 and spoken with a couple other dealers in the valley, and they seemed to be playing 'the game'. Michael was direct, honest, friendly, and listened to what I was looking for. It was fast and efficient, and I feel that I was treated with respect and got a great deal. I couldn't be happier! More