Chapman Mazda
Phoenix, AZ
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601 Reviews of Chapman Mazda
Love our new CX 5 Thanks to Michael Knox for treating us well with an exceptional deal on a lovely new CX 5. We would recommend Chapman Mazda to anyone. Thanks to Michael Knox for treating us well with an exceptional deal on a lovely new CX 5. We would recommend Chapman Mazda to anyone. More
Customer Service! After doing a LOT of research and test drives on smaller SUV's, I decided to get a Mazda Cx5. Wow, what a roller coaster ride from the dealers that ma After doing a LOT of research and test drives on smaller SUV's, I decided to get a Mazda Cx5. Wow, what a roller coaster ride from the dealers that made me dread the journey to Chapman Mazda. Nick Nicholas was patient and honest; when I decided that I was ready to purchase, Nick wasn't in yet, so Bill answered my questions, verified that the color and version I most wanted was available, and confirmed the deal over the phone, giving full credit to Nick who was coming in later that day. I drove in and was greeted by Nick - who came in over 4 hours early to take care of me. I met Bill, too - they truly are a team focused on the customer - how refreshing! They even listen for what we want and specifically order the versions we are looking for! Thank you Nick and Bill! More
My recent 2018 Mazda 6 Purchase This is my second purchase from this dealership. I had purchased a Mazda 3 in 2012. It was a pleasure interacting with Nick. He was very patient as I This is my second purchase from this dealership. I had purchased a Mazda 3 in 2012. It was a pleasure interacting with Nick. He was very patient as I test drove the Mazdas I was looking at as well as answer any questions I had about trims and associated features. He is very knowledgeable of the different trims and their associated features. Elizabeth Gutierrez in the finance department was a pleasure to work with. She made the finance process realitively easy. She did a great job explaining everything. More
Love my new Mazda-3! Just purchased my first Mazda over the weekend and couldn't feel better about it. Easy, no-fuss buying experience, all thanks to Michael Knox and the Just purchased my first Mazda over the weekend and couldn't feel better about it. Easy, no-fuss buying experience, all thanks to Michael Knox and the team at Chapman Mazda. Michael was helpful, fun, professional, and the price we agreed to is the price I paid; no surprises in the financing office. As a former Audi owner, this is something I definitely appreciated! More
Love Our New 2018 Mazda CX-5 Got in and out of this dealership fairly quickly. Had a misstep when looking into a lease, but we changed our mind and decided to buy and the buying p Got in and out of this dealership fairly quickly. Had a misstep when looking into a lease, but we changed our mind and decided to buy and the buying process was fairly painless. We feel like we got a good deal for our trade-in and on the new car. Bill Lohmeyer was a very friendly guy and took care of us. More
awesome awesome awesom Michael Knox and the folks at Chapman were fantastic. I had been researching a CX5 and spoken with a couple other dealers in the valley, and they seem Michael Knox and the folks at Chapman were fantastic. I had been researching a CX5 and spoken with a couple other dealers in the valley, and they seemed to be playing 'the game'. Michael was direct, honest, friendly, and listened to what I was looking for. It was fast and efficient, and I feel that I was treated with respect and got a great deal. I couldn't be happier! More
No Pressure Buying Easy and relaxed buying experience. Michael Knox was friendly and personable as well as, professional. Thank you for making the whole process go so sm Easy and relaxed buying experience. Michael Knox was friendly and personable as well as, professional. Thank you for making the whole process go so smoothly. More
Bought a new Mazda!!! Bill was great he spent a lot of time helping us get a good deal on our new(used) Miata! Very friendly and professional staff. Bill was great he spent a lot of time helping us get a good deal on our new(used) Miata! Very friendly and professional staff. More
easy from start to finish Mike Knox is great! He has been there for 10 years and you can tell he loves his job and Chapman treats him like family. I would feel good sending m Mike Knox is great! He has been there for 10 years and you can tell he loves his job and Chapman treats him like family. I would feel good sending my kids to him for new vehicles. More
its a good place to do business it took me less 2 hours to test drive and drive home my Mazda Cx-5. Even though staff wanted to close early as mother's day, but they stayed back to it took me less 2 hours to test drive and drive home my Mazda Cx-5. Even though staff wanted to close early as mother's day, but they stayed back to complete the deal. Very dedicated team. Bill Lohmeyer welcomed us, took us for a test drive, give answer's to all my query patiently, he negotiated the deal and finish the deal and then opened the door to drive home. He was courtesy and professional while dealing with us. thank you Mazda bell for the deal! More