Chapman Mazda

ONLY IF YOU WANT White Glove Service, Great Friendly People, a Sales Staff that go beyond the call of duty and Fair and Caring People from the Manager all the way through the Finance Department, buy a c People, a Sales Staff that go beyond the call of duty and Fair and Caring People from the Manager all the way through the Finance Department, buy a car from Chapman Mazda. I had worked with two other Mazda dealerships in the area over the last couple weeks and was having no luck finding what I wanted. I had been made promises that were not kept, UNTIL I called Chapman Mazda. I am moving from California to Arizona permanently in a couple weeks and wanted to get a new car in Arizona while I was looking for a house to purchase. I first spoke to Andy Selmen on a Wednesday who went out of his way to look for the car I wanted, and he told me that just came in that morning. It was still in the cellophane and I told Andy I was coming in on Friday morning. He made sure the car was checked in, detailed and everything that normally would take days to have the car ready for me in less than 48 hours. Andy then introduced me to Tim Murphy. Tim picked me up when I arrived at the airport that Friday and drove me over to purchase my dream car because Chapman Mazda did not want me to hassle renting and spending extra money on a rental car to get there. There were still a few things that needed to be taken care of by the dealership (I was told that they want EVERYTHING to be perfect before I took the car permanently) so I drove the car over the weekend to look for a home. I returned the car back to the dealership on Sunday to fly back to California and Tim left his home to drove me from the dealership, back to the airport. On a Sunday? YES, there is more… it was Easter Sunday. Who does that???? Chapman Mazda does that. They go beyond the call of duty to accommodate each one of their customers I am assuming, because that is what they did for me. Again, if you want to be treated like royalty during a usually difficult process of buying a car, I STRONGLY SUGGEST you checking out Chapman Mazda first. I promise you will not be disappointed! More

This was a really fun and chill experience. I'm new to the Mazda brand and it was my first time shopping for a SUV. The other dealers I went to we're not as helpful or eager to assist me. The staff was al the Mazda brand and it was my first time shopping for a SUV. The other dealers I went to we're not as helpful or eager to assist me. The staff was all super friendly and personable. I worked with Jacob Sayegh who was super knowledgeable and rolled with the punches. You can tell he loves his car and enjoyed explaining all the cool features. My other interest was a bmw x3 & I went with the CX-5 w/Turbo and it's GORGEOUS (and super safe for future potential kids!) Needless to say he made me Mazda fan and customer. More

Great customer service, friendly STAFF, Nick was very helpful, very patient and helped me with all my needs! Nick even drove from north phoenix all the say to Gilbert to deliver the car to me. helpful, very patient and helped me with all my needs! Nick even drove from north phoenix all the say to Gilbert to deliver the car to me. More

I was fortunate to work with Bill Lohmeyer when purchasing a new car. Bill explained all the features of the car in great detail and ensured that I got the best deal possible. I'll definitely be ba purchasing a new car. Bill explained all the features of the car in great detail and ensured that I got the best deal possible. I'll definitely be back in the future!! More

I was so excited to come to Chapman Mazda and speak with Bill Lohmeyer about purchasing a new car! He made the process so easy and was super friendly! Thanks to bill, I drove off the lot with a brand new 20 Bill Lohmeyer about purchasing a new car! He made the process so easy and was super friendly! Thanks to bill, I drove off the lot with a brand new 2021 Mazda 3 and I couldn’t be more thrilled! Go see Bill for your new/used car needs! He really knows what he’s doing. And thank you to the rest of the staff for being so friendly and accommodating. More

Nick at Chapman Mazda was great to work with and got me exactly what I wanted! Highly recommend this dealership and all their team members! exactly what I wanted! Highly recommend this dealership and all their team members! More

I had a great experience with them. Nick was very helpful and kind. No pressure ,which was such a relief ! I’m so happy with my cx5 Thank you and kind. No pressure ,which was such a relief ! I’m so happy with my cx5 Thank you More

Nick helped to make the car buying process smooth. His patience and knowledge helped me better understand what the Mazda CX-5 has to offer. Good overall experience! patience and knowledge helped me better understand what the Mazda CX-5 has to offer. Good overall experience! More

Mazda is a great quality car and they back it up with great quality service! I love being part of the Mazda family. Zoom Zoom!! Highly recommended! great quality service! I love being part of the Mazda family. Zoom Zoom!! Highly recommended! More

My entire experience buying my new Mazda was wonderful. I was lucky enough to work with Nick Nicholas who was very patient while I decided between the CX5 and the CX9. He gave me space to decide. I like I was lucky enough to work with Nick Nicholas who was very patient while I decided between the CX5 and the CX9. He gave me space to decide. I liked that he had a calm demeanor working up prices for me while handling another customer. Nick checked around for the interior color I wanted and then arranged to have it brought to this dealership. Then, Nick spent the time going over the features and helping me learn which ones I needed to learn. I was pleasantly surprised by the follow up phone call I received from Nick, who then answered more of my questions. More