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Chapman Ford Northeast Philadelphia - Service Center

Philadelphia, PA

3.4
375 Reviews

375 Reviews of Chapman Ford Northeast Philadelphia - Service Center

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April 10, 2020

fast service , BOB KIESLER was polite , and worked with me for my inspection and oil change . he made sure every thing was ok . and , called me at home . More

by GROUNDHOG243
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Chapman Ford Northeast Philadelphia responded

We're thrilled to hear you enjoyed your experience with Bob here at Chapman Ford! Customer Service is a high priority for us and we love to hear when we are able to deliver.

April 10, 2020

They was Very nice to me and I’m on point about everything that was wrong with my car, they did a xxxx Of a great job More

by lamarr_mack30
Recommend Dealer
Yes
Employees Worked With
Tom Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2020 -

Chapman Ford Northeast Philadelphia responded

We're thrilled to hear you enjoyed your experience with us here at Chapman Ford! Customer Service is a high priority for us and we love to hear when we are able to deliver.

April 09, 2020

Chapman's service Dept. were very prompt, professional, competent, courteous and took care of everything. They took me in for am oil change very timely. More

by BLESSED.LINDA77
Recommend Dealer
Yes
Employees Worked With
Raleigh Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Fernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Paynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2020 -

Chapman Ford Northeast Philadelphia responded

It is so nice of you to provide positive feedback to us at Chapman Ford. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

April 09, 2020

Friendly and helpful. Answer all my questions. Made sure to keep me up to date on the status of my vehicle service. I would recommend friends to have their cars serviced at Chapman. More

by angelakeisler
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2020 -

Chapman Ford Northeast Philadelphia responded

It is so nice of you to provide positive feedback to us at Chapman Ford. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

April 09, 2020

They took my truck at the allotted time They kept me informed about the status of my truck. The prices were reasonable My truck was done on the same day More

by licha_1961
Recommend Dealer
Yes
Employees Worked With
Tom
Apr 09, 2020 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

April 08, 2020

I am always pleased with the service I receive st Chapman VW.The people are always polite and very courteous. I am a satisfied,7 year customer More

by cfilmore7
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2020

Very helpful and did a great job servicing my vehicle. Called me with everything my car needed before doing anything. 100% would recommend to family and friends and will definitely take my car back there More

by macdoodle99
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Fernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2020 -

Chapman Ford Northeast Philadelphia responded

We're thrilled to hear you enjoyed your experience with us here at Chapman! Customer Service is a high priority for us and we love to hear when we are able to deliver.

April 04, 2020

The service is good and bob keisler has my service rep for years. He kept me updated with my maintenance. I have purchased 4 cars from Chapman. More

by FBROWN4200
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2020 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

April 03, 2020

Christine was helpful during my service experience. The service department was also very helpful. They fixed my car and let me know about a couple other issues that I needed to fix. More

by angelmarieburton
Recommend Dealer
Yes
Employees Worked With
Christine
Apr 03, 2020 -

Chapman Ford Northeast Philadelphia responded

We're thrilled to hear you enjoyed your experience with Christine here at Chapman! Customer Service is a high priority for us and we love to hear when we are able to deliver.

April 03, 2020

I was very pleased with your service personnel. He was very attentive to my explanation to my vehicle’s problem. When my vehicle’s problem was resolved he took the time to explain to me what it was. More

by joemp725
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.