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Chapman Ford Northeast Philadelphia
Philadelphia, PA
803 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 803 reviews
April 15, 2020
The whole service team is great. Much Kudos to keeping it going during the pandemic! Thank you again for getting it done quickly and efficiently. going during the pandemic! Thank you again for getting it done quickly and efficiently. More
by mmartin2093
Verified CustomerEmployees Worked With
Other Employees :
Michael Barker, Thomas McGregor, Logan Williams
April 15, 2020
We have purchased our vehicles, had our vehicles serviced, and had our vehicles at the body shop of Chapman Ford in Philadelphia and have always been extremely satisfied with their service. We high serviced, and had our vehicles at the body shop of Chapman Ford in Philadelphia and have always been extremely satisfied with their service. We highly recommend Chapman Ford in Philadelphia to family and friends. More
by lmhernandez310
Employees Worked With
Other Employees :
John Shuttleworth, five stars, Logan Williams
April 10, 2020
fast service , BOB KIESLER was polite , and worked with me for my inspection and oil change . he made sure every thing was ok . and , called me at home . BOB KIESLER was polite , and worked with me for my inspection and oil change . he made sure every thing was ok . and , called me at home . More
by GROUNDHOG243
Employees Worked With
April 09, 2020
Chapman's service Dept. were very prompt, professional, competent, courteous and took care of everything. They took me in for am oil change very timely. competent, courteous and took care of everything. They took me in for am oil change very timely. More
by BLESSED.LINDA77
April 09, 2020
Friendly and helpful. Answer all my questions. Made sure to keep me up to date on the status of my vehicle service. I would recommend friends to have their cars serviced at Chapman. to keep me up to date on the status of my vehicle service. I would recommend friends to have their cars serviced at Chapman. More
by angelakeisler
Employees Worked With
April 09, 2020
They took my truck at the allotted time They kept me informed about the status of my truck. The prices were reasonable My truck was done on the same day informed about the status of my truck. The prices were reasonable My truck was done on the same day More
by licha_1961
Employees Worked With
Tom
April 08, 2020
I am always pleased with the service I receive st Chapman VW.The people are always polite and very courteous. I am a satisfied,7 year customer Chapman VW.The people are always polite and very courteous. I am a satisfied,7 year customer More
by cfilmore7
Employees Worked With
April 06, 2020
Very helpful and did a great job servicing my vehicle. Called me with everything my car needed before doing anything. 100% would recommend to family and friends and will definitely take my car back there Called me with everything my car needed before doing anything. 100% would recommend to family and friends and will definitely take my car back there More
by macdoodle99
April 04, 2020
The service is good and bob keisler has my service rep for years. He kept me updated with my maintenance. I have purchased 4 cars from Chapman. for years. He kept me updated with my maintenance. I have purchased 4 cars from Chapman. More
by FBROWN4200
Employees Worked With
