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Chapman Ford Northeast Philadelphia
Philadelphia, PA
803 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 803 reviews
October 05, 2023
Jim Stevenson & Kirstie are great to work with, fast and efficient. I would recommend working with them when choosing Chapman Ford. efficient. I would recommend working with them when choosing Chapman Ford. More
by Suzanne.Grzywna
October 03, 2023
Purchased a vehicle from Brian who was a pleasure to work with. He was informative without being pushy. Hank in financing cut to the chase, got us a great rate for a loan and didn’t oversell any additional w with. He was informative without being pushy. Hank in financing cut to the chase, got us a great rate for a loan and didn’t oversell any additional warranties. He got us in and out faster than any car purchase our family has made. Upon arrival there was a bit of a mishap with the car we were there for. Don, the manager was incredibly professional and resolved the matter almost instantly. Overall, every person we encountered was truly a decent, respectable person and a car/salesman second. I would send anyone here to do business with them. Great team! More
by KTDealerRaterAccount
September 25, 2023
No shenanigans, unexpected upcharges, or sales pitches. Let me fill out paperwork on my new truck tailgate so my kid didn't have to get out of his car seat. Excellent customer service. Will return to them Let me fill out paperwork on my new truck tailgate so my kid didn't have to get out of his car seat. Excellent customer service. Will return to them to buy future vehicles. More
by Bryan.J
September 19, 2023
Red carpet service every single time. Quick in and quick out. No haggling and the utmost respect for my time. Brian Brooks is an excellent salesperson. His customer service is top-notch, Quick in and quick out. No haggling and the utmost respect for my time. Brian Brooks is an excellent salesperson. His customer service is top-notch, and he really makes you feel important. He's just an all-around nice guy! See you in a few years! More
by runnertmf
September 17, 2023
Incredibly easy purchase. Customer service is amazing. I live in a different state and the purchasing transaction was seamless. Will definitely buy again from Chapman Ford. Customer service is amazing. I live in a different state and the purchasing transaction was seamless. Will definitely buy again from Chapman Ford. Thank you Colleen! :) More
by KK
September 13, 2023
Raleigh is very nice very understanding and fair I Recommend you speak and deal with him Recommend you speak and deal with him More
by Manny
September 05, 2023
Great dealer, great sales person! Smooth transaction, repeat customer and will definitely buy from Chapman & Brian in the future. Smooth transaction, repeat customer and will definitely buy from Chapman & Brian in the future. More
by Shawn
Employees Worked With
August 25, 2023
The dealer was great. Ed and Brian always a pleasure. No tricks upfront team . GREAT EXPERIENCE Ed and Brian always a pleasure. No tricks upfront team . GREAT EXPERIENCE More
by mattbotnick1
August 25, 2023
Muchas gracias por ayudarme a obtener mi nuevo Bronco me encanta la marca soy un fan de Ford de toda la vida encanta la marca soy un fan de Ford de toda la vida More
by maikerpestana
Employees Worked With
July 26, 2023
I have been going to Chapman Ford for years I couldn't see myself going anywhere else. see myself going anywhere else. More
by mbrophy7602
Employees Worked With
