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Chapman Chevrolet Buick GMC
Yuma, AZ
43 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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43 Reviews of Chapman Chevrolet Buick GMC
December 02, 2024
Our elderly parents went to Chapman gmc to get their air conditioner fixed and were told it would be a couple of days. After they got home they started getting calls with all that was wrong with the car to conditioner fixed and were told it would be a couple of days. After they got home they started getting calls with all that was wrong with the car to include even getting the tires rotated, they declined all of that and told them they just wanted the air conditioner fixed. Next they got a call telling them the car wouldn’t start and it needed an ignition switch which had to be ordered. A couple of days they went in to ask what was taking so long and that’s when the excuses started by a manager. He even went so far as to tell them that they had been asking the wrong questions. After all this it still took most of a day getting the car programmed. All this time our parents were renting a car. We would be hard pressed to let this dealership put air in our tires. They are weighing their options. More
by kusler60
Employees Worked With
admin admin
October 14, 2024
Even traveling from imperial valley you were ready for my appointment and had my truck in and out as planned and I was back on the road. Thank you for your professional service appointment and had my truck in and out as planned and I was back on the road. Thank you for your professional service More
by Steve
Employees Worked With
Sal Pena
April 18, 2024
Excellent service! !! Highly recommend !!! Service advisor was great and so professional!! ~~~ Also worked with Sal Pena.... and he is AWESOME !!!!! We purchase all our !! Highly recommend !!! Service advisor was great and so professional!! ~~~ Also worked with Sal Pena.... and he is AWESOME !!!!! We purchase all our vehicles from this dealership!! Ryan is the best salesman!!! More
by Aimee W.
Employees Worked With
Sal Pena, admin admin
March 19, 2024
Chapman Chevrolet/GMC/Buick is a great dealership. I’ve owned multiple cars throughout the years and this dealership is number one in services in my opinion. I’ve owned multiple cars throughout the years and this dealership is number one in services in my opinion. More
by Shelby
Employees Worked With
JJ
February 08, 2024
Courteous intake staff Comfortable waiting room with free refreshments. Dealership provided coupons for the services I needed that day. Free all points inspection. free refreshments. Dealership provided coupons for the services I needed that day. Free all points inspection. More
by yumaminis
Employees Worked With
Angel
May 13, 2023
Overall, great service. David in service is fantastic, great follow up. He's willing to discuss solutions, even on a minor issue like mine David in service is fantastic, great follow up. He's willing to discuss solutions, even on a minor issue like mine More
by lindafergus
Employees Worked With
David in service
April 21, 2023
STILL LONG WAIT TIMES for repair info even with appointment. Courtesy van drivers are great. Plan on having to get a rental vehicle-added expense! appointment. Courtesy van drivers are great. Plan on having to get a rental vehicle-added expense! More
by Owlover
Employees Worked With
Mart Padilla A+
