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Chapman Chevrolet Buick GMC
Yuma, AZ
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47 Reviews of Chapman Chevrolet Buick GMC
Courteous intake staff Comfortable waiting room with free refreshments. Dealership provided coupons for the services I needed that day. Free all points inspection. free refreshments. Dealership provided coupons for the services I needed that day. Free all points inspection. More
Overall, great service. David in service is fantastic, great follow up. He's willing to discuss solutions, even on a minor issue like mine David in service is fantastic, great follow up. He's willing to discuss solutions, even on a minor issue like mine More
STILL LONG WAIT TIMES for repair info even with appointment. Courtesy van drivers are great. Plan on having to get a rental vehicle-added expense! appointment. Courtesy van drivers are great. Plan on having to get a rental vehicle-added expense! More
It was easy to trade in my Toyota Camery for a used Chevy Colorado because John let us know what was happening each and every step. He told us to call him if we had any questions or problems and when we had Colorado because John let us know what was happening each and every step. He told us to call him if we had any questions or problems and when we had problems with the app to manage our vehicle he got us connected and showed us how it worked. Thanks John More
I needed a quick appointment for an oil change before starting our 3,000 mile return trip to Michigan. They were able to squeeze me in on the morning of our departure. I got the oil change and a compre starting our 3,000 mile return trip to Michigan. They were able to squeeze me in on the morning of our departure. I got the oil change and a comprehensive check-up, where they found that I needed a replacement cabin filter. The work was done quickly and efficiently. I felt that the final cost was reasonable, although I would have liked to have seen a military discount. The dealership itself was immaculate and the staff friendly and helpful. I would definitely come in again! Thank you! More
I drove all the way from Wisconsin for the best deal on the best truck ever! The customer service from Saul Gonzalez & Carlos Solano was awesome! the best truck ever! The customer service from Saul Gonzalez & Carlos Solano was awesome! More
Our salesman, John, was very pleasant and knowledgeable. He spent all the time we needed him to spend with us and never made us feel like we were wasting his time. We did purchase our car there. It did t He spent all the time we needed him to spend with us and never made us feel like we were wasting his time. We did purchase our car there. It did take a dealer exchange to get the vehicle we wanted and several days for that to take place but it was well worth it. John even set up all of the features and the entertainment center for me. I will recommend John and Chapman to all of our friends. More
Made an appointment a week in advance and the day I dropped my truck off I was told they wouldn't get to it for three days, I said I would bring it back in three days and was told it doesn't work that dropped my truck off I was told they wouldn't get to it for three days, I said I would bring it back in three days and was told it doesn't work that way. Had the missing chips installed ,the steering wheel aligned, the intermittent outside air button replaced, truck sits 1/4" low on driver side and still does this took them ten and a half days to complete (10 1/2) and the truck was filthy from sitting on their lot for that long More