Chapman BMW On Camelback

Absolutely the Best Sales Consultant in the business. From first contact to delivery of our new BMW X5, this total experience was made Great by Steve. He was constantly keeping me informed as we navigate From first contact to delivery of our new BMW X5, this total experience was made Great by Steve. He was constantly keeping me informed as we navigated order, build/assembly, shipping and finally delivery. I’ve been buying cars for over 40 years, and Steve, and the entire Chapman BMW on Camelback team made this the best and easiest car purchase we’ve ever experienced. Words honestly can’t convey the professionalism and Herculean efforts is Steve Murphy!! If you need / want a new BMW, get with him. I drove 6 hours from my home to get our new car through him! Not One Regret! Same cannot be said for our in town BMW dealer! More

I just have to say, Mitch in service is beyond fantastic. He is customer-service centered. A phenomenal communicator, and an expert in his work. I have been a Chapman customer for 4 BMW’s now. The level a He is customer-service centered. A phenomenal communicator, and an expert in his work. I have been a Chapman customer for 4 BMW’s now. The level and expertise of this dealership is beyond expert. No comparison to other dealerships ever. Chapman is my choice for all my vehicle needs. A++++ rating in my book. Thank you Mitch for being awesome!!! More

Recently purchased a 2019 M850 through Kim Reid. Wonderful experience, Kim was very responsive, highly recommend her! Wonderful experience, Kim was very responsive, highly recommend her! More

Salesman Steve Murphy was straight forward and professional. He knew the product well and was easily able to answer all questions. Chapman BMW on Camelback is fair regarding trade values compared professional. He knew the product well and was easily able to answer all questions. Chapman BMW on Camelback is fair regarding trade values compared to other dealers further north in the valley. The BMW ordering process was simple and took about a month for production through delivery, even during the holiday period when the factory in S.C. was shut down for a week. The 2022 X3 is refined and drives as if it is "physically fit" compared to the 2020 X3 that was traded. BMW has made many subtile improvements in the past two years. Tech expert Sergio was excellent in explaining the technical aspects of the vehicle. I recommend Steve Murphy and Chapman BMW on Camelback. More

We just purchased 2022 X3 xDrive 30i. Initially, we reached out to Kim Reid via. email and she was so responsive and answered many of our questions. On December 27th, 2021, we visited the Chapman BMW o reached out to Kim Reid via. email and she was so responsive and answered many of our questions. On December 27th, 2021, we visited the Chapman BMW on Camelback and met with Kim Reid. She was so attentive and wonderful to work with. She helped us to find a finance option that permitted us to purchase the new 2022 versus financing an older, certified pre-owned 2018. Would definitely do business with them again, as well as work with Kim Reid. More

Steve was a pleasure to work with and remained diligent with communication throughout the process. We were in contact for almost a year leading up to the arrival of my G80 M3, and I appreciated Steve's sup with communication throughout the process. We were in contact for almost a year leading up to the arrival of my G80 M3, and I appreciated Steve's support as we worked to get the order all dialed in. More

I made a call to the Sales manager Tom W. at about 9am and was out of the dealership with the new car I had inquired about by later that same afternoon. An absolutely fantastic experience. Tom was direct and was out of the dealership with the new car I had inquired about by later that same afternoon. An absolutely fantastic experience. Tom was direct and fair with the negotiations. Ray, the sales rep who assisted was courteous, knowledgeable and professional. Eloy, the BMW genius was very helpful and explained all of the gadgets in great detail. Giuseppe, the financing manger, was an absolute gem to work with. I have purchased many cars from dealerships before and this was the VERY first time I can honestly say that my experience was hassle free. Kudos to Team Chapman BMW. I highly recommend using them for your future purchases. Cheers! More

Tony was amazing, had a lot of patience. Everyone was super friendly and eager to find the right car for me super friendly and eager to find the right car for me More

Several different people call and you don’t know who your dealing with plus one rep got sarcastic through email because I didn’t answer the calls she made…. That’s bad…. I purchased anX3 M40i from another de dealing with plus one rep got sarcastic through email because I didn’t answer the calls she made…. That’s bad…. I purchased anX3 M40i from another dealer More

I just purchased a new x5 M50i, and can't rave enough about Steve Murphy. With all the supply chain issues, I was afraid I would not got the BMW with all my desired options. Steve was relentless in his about Steve Murphy. With all the supply chain issues, I was afraid I would not got the BMW with all my desired options. Steve was relentless in his search for the perfect vehicle for me, arranged for its delivery to Chapman on Camelback, and made the entire delivery process painless. This is my 4th BMW that I have purchased from this dealership, and I am extremely happy with their services, from the initial sale, through the vehicle service lifecycle. You can't go wrong with Steve and Chapman! More