Chapman BMW On Camelback

Great Service I was warmly greeted, the work done was just fine and I was out of their promptly with a clean car. I will go back again. I was warmly greeted, the work done was just fine and I was out of their promptly with a clean car. I will go back again. More

Wonderful Service! I had purchased a Range Rover Evoke and was disappointed with the electronics and the get up and go ... it was so SLOW on the take off. The electronic I had purchased a Range Rover Evoke and was disappointed with the electronics and the get up and go ... it was so SLOW on the take off. The electronics were also frustrating due to it shutting down as soon as I came up to a red light to stop. Finally I went to the BMW dealership and the first person who greeted my sister and I was so kind, funny and very personable. He made us laugh from beginning to end. It made the experience of going to a dealership completely different from what I anticipated. If I ever have any friends or family who need a new(or used) vehicle.. Craig is definitely who I would refer people to.. BMW is very lucky to have him on their team ! THANKS CRAIG!!! More

Excellent Customer Service As always, the customer service in the service department is exceptional. Mitch and Doug are AMAZING, provide exceptional communication and follow th As always, the customer service in the service department is exceptional. Mitch and Doug are AMAZING, provide exceptional communication and follow through, and have kept me informed time and time again about the status of my vehicle. I cannot express enough my level of satisfaction and overall positive experience with Champman BMW on Camelback. -Pete More

Amazing! Craig was the most professional sales consultant I have ever met. He made the car buying experience absolutely amazing. My wife and I aren't the easie Craig was the most professional sales consultant I have ever met. He made the car buying experience absolutely amazing. My wife and I aren't the easiest customers to deal with because of how busy we are and he handled our situation like a true professional. I would recommend him to anyone. More

Another fantastic purchase experience with Craig Rusin Craig is the real deal. He always goes over and above for my family when we purchase at Chapman BMW on Camelback.He is knowledgeable and personable a Craig is the real deal. He always goes over and above for my family when we purchase at Chapman BMW on Camelback.He is knowledgeable and personable and always recommends the correct car for our family. More

Outstanding Service It was a total pleasure to work with Craig Rusin. He worked very hard to get the vehicle and deal that worked for me. He is more than a sales represen It was a total pleasure to work with Craig Rusin. He worked very hard to get the vehicle and deal that worked for me. He is more than a sales representative. He is also a very conscientious customer representative. If I am looking for a new BMW in the distant future I hope Craig will be there (he will probably be a manager by then) to work with me. More

Makes car shopping a pleasurable experience My wife and I had been looking for just the right car for quite sometime. I had mentioned to Nick Falcon at BMW used cars on Camelback what I was lo My wife and I had been looking for just the right car for quite sometime. I had mentioned to Nick Falcon at BMW used cars on Camelback what I was looking for. Soon after our first visit he called me and said a car of interest had just been traded in. When I came in the car was sitting out front. Perfect. Nick and Sammy Destefano went above and beyond. The car then went in for prep and detail. I must say the crew did a fantastic job of making the car look and drive like new. We are very happy with the process every step of the way I highly recommend stopping by and checking what vehicles they have. A fantastic experience! More

Extremely Knowledgeable and a Pleasure to Deal With I bought by first BMW from Chapman BMW on Camelback back in 2011 from Artin Majidi. I had it serviced there until I was in the market for a new one (5 I bought by first BMW from Chapman BMW on Camelback back in 2011 from Artin Majidi. I had it serviced there until I was in the market for a new one (5 star service department too, by the way. Go see Patrick Burchell). Going back to Chapman BMW on Camelback for my purchase was a no-brainer. Craig was consistently straight forward, knowledgeable and customer service oriented at every turn. Whatever dealership you're thinking about going to, and whatever salesperson you plan on dealing with, if the answer to that isn't Craig Rusin at Chapman BMW on Camelback, then you're making a terrible mistake. More

Best Care Anywhere My service advisor, Chris Crawford, was awesome! Great service, excellent communication, I couldn't have ben happier with the overall experience! High My service advisor, Chris Crawford, was awesome! Great service, excellent communication, I couldn't have ben happier with the overall experience! Highly recommend Chapman BMW! More

Service Appointment I brought my 2011 535i in for warranty work. The service department completed the work within the time promised and got me on my way. Craig Smith, m I brought my 2011 535i in for warranty work. The service department completed the work within the time promised and got me on my way. Craig Smith, my service rep, was a pleasure to deal with. I hope Chapman BMW holds onto him. More