Chapman BMW On Camelback

Excellent Buying Experience Artin, Jonathan, Michele and Caleb were very professional and great to work with. I narrowed my car choice beforehand and Jonathan was outstanding in Artin, Jonathan, Michele and Caleb were very professional and great to work with. I narrowed my car choice beforehand and Jonathan was outstanding in helping to close the deal in a very short period of time. He made the whole process non-stressful and enjoyable. Michele and Caleb were very thorough, well organized and answered all my questions. I highly recommend Chapman BMW. More

Excellent care First I would like to say my service Advisor is exceptional. Each time I have an issue he is always on top of my concerns and handled them as if he wa First I would like to say my service Advisor is exceptional. Each time I have an issue he is always on top of my concerns and handled them as if he was servicing his own vehicle. Mike Ludtke is a very genuine and personable person as well as the rest of the staff at Chapman BMW Service Dept. Mike got me in an out in one day and made sure that my time was very important him. Thank you Mike Ludtke I appreciate you. More

Josh and Mimi were fantastic! I started working with Mimi at the value center, but due to scheduling conflicts, Josh completed the deal. This impressed me because rather than being I started working with Mimi at the value center, but due to scheduling conflicts, Josh completed the deal. This impressed me because rather than being focused on getting the credit for the sale, Mimi was more concerned that I got the assistance I needed when I needed it. And Josh was great! Informative, no pressure, and spent several hours patiently allowing me to test drive different cars and answering my many questions. I truly felt they were both interested in seeing me purchase a vehicle I was happy with vs focusing on the bottom line. Not only that, but the used cars were priced at, if not lower than other dealers, even after I searched extensively on CarGurus and other sites. If I know of anyone looking for a car, I would definitely recommend this dealer! More

Service Excellent customer service in all areas which includes sales, includes finance , includes sales management who really went out of his way to get the v Excellent customer service in all areas which includes sales, includes finance , includes sales management who really went out of his way to get the vehicle I wanted, and includes delivery person. More

Excellent service I have dealt with Dan LIddington as my service advisor since I bought my first car at Chapman BMW in 2011. He is knowledgeable, helpful and always goe I have dealt with Dan LIddington as my service advisor since I bought my first car at Chapman BMW in 2011. He is knowledgeable, helpful and always goes above and beyond explaining exactly what is required and what is not required at this particular time. More

Customer which is never happy with this finance people First of all I never like BMW in my life my wife told me the BMW is really good and then you should try so we bought it 2015 BMW seven series so we First of all I never like BMW in my life my wife told me the BMW is really good and then you should try so we bought it 2015 BMW seven series so we just taught time to go traded in so we went to trad negotiating on . So they told us that you get answer tomorrow from the bank .Tomorrow come in no one calls so I have to find out. The sales person told me to do bank asking $20,000 down. day tell me I never want to go back and I don’t recommend anybody and I don’t talk about that finance people over did good with anybody in my life that’s why there’s been advertising the radio and TV that’s why people over there at work I have no respect for the buyer especially in the finance people?? More

Easy no hassle transaction. Very easy transaction that started online. My sales person Ryan Johnson was really good and I had no unpleasant surprises at the dealership.i would de Very easy transaction that started online. My sales person Ryan Johnson was really good and I had no unpleasant surprises at the dealership.i would definitely recommend this BMW dealership to my friends and family. More

Such a smooth and easy transaction! My husband and I recently purchased a 530i from Chapman and Steve Murphy. Steve was always polite and went above and beyond to find the right car wi My husband and I recently purchased a 530i from Chapman and Steve Murphy. Steve was always polite and went above and beyond to find the right car with the right packages. He was extremely patient with us (we had a million questions). The whole crew at Chapman made the transaction fast, smooth and transparent. This is now our third BMW purchase with Chapman and each experience keeps getting better and better! Call Steve Murphy and drop any of your past experiences with shell games and gimmicks they other dealerships play! More

Great experience. Great buying experience. Joe Lena made everything quick and painless. I was in and out quickly and felt like everything was taken care of. Highly reco Great buying experience. Joe Lena made everything quick and painless. I was in and out quickly and felt like everything was taken care of. Highly recommend. More

Just attended a Technology briefing for new owners We recently took deliver of a new X-3 X-Drive 30I and Chapman invited us to a after-sale technology briefing with their delivery & technology team. Th We recently took deliver of a new X-3 X-Drive 30I and Chapman invited us to a after-sale technology briefing with their delivery & technology team. The presentation was interesting but the real bonus was working with Caleb on our technology training. He was great - hands on, knowledgeable and personable. Two thumbs up for him and the technology team. More