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Chapman Acura

Tucson, AZ

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155 Reviews

4600 E 22nd St

Tucson, AZ

85711

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155 Reviews of Chapman Acura

January 11, 2019

Tire replacement We have a 2015 Pilot that we purchased from Chapman in Tucson After comparing tire prices, I found your prices to be very competitive. I was told th More

by DennisL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt McDonald
Jan 14, 2019 -

Chapman Acura responded

Thank you for the positive review and for choosing us for all your service needs. We look forward to providing great customer service for your next visit with our service department. Your Friends at Chapman Acura

January 11, 2019

Great service! Angel Archunde was very helpful helping me get my wheels aligned on our 2017 Honda CRV. I was in and out very quickly, and the car drives perfectly. More

by MrBill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Arechunde
Jan 14, 2019 -

Chapman Acura responded

Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again. Your Friends at Chapman Acura

January 11, 2019

Oil Change Quick and inexpensive oil change. Also got my tires rotated and they washed my car before returning it to me. Friendly service provided. Comfortabl More

by jernem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt McDonald
Jan 14, 2019 -

Chapman Acura responded

We greatly appreciate you taking the time to leave a positive review. We are happy to see you had such a good experience and are always here to better serve you. Your Friends at Chapman Acura

January 11, 2019

First appointment 37 minutes in and out. Michael was great. He got me in and out. Was able to help with a chip I had also in my windshield. Made me feel I wasn't just a new customer. I felt l More

by Andrew13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mnatzaganian
Jan 14, 2019 -

Chapman Acura responded

Thank you for your positive feedback on your experience with Michael; our service department cannot appreciate your review enough. Thank you for choosing Chapman, we look forward to serving you for many years. Your Friends at Chapman Acura

January 10, 2019

Brought for Fluid Leak Received the analysis and estimate to repair leak, but decided against it at this time due age and millage. Matt was very accommodating in assisting m More

by pdmeschwarz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mnatzaganian
Jan 11, 2019 -

Chapman Acura responded

We greatly appreciate you taking the time to leave a positive review. Matt is always here to better serve you. Wishing you many happy and safe miles Your Friends at Chapman Acura

January 10, 2019

Excellent Quick and easy and no problems with the amazing Honda. Appreciate all the employees I encountered. Sad there was no popcorn in the machine, though! More

by APRILFOOL24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave adams
Jan 11, 2019 -

Chapman Acura responded

We are happy to hear that you had a 5-Star experience when visiting our dealership! We look forward to delivering the same experience on your next visit and we will be sure there is popcorn available. Your Friends at Chapman Acura

January 10, 2019

Warranty repair I needed the headlight LED replaced as it was burnt out. Matt assured me that it was covered by my three-year warranty and had it completely replaced More

by Kril65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt- Service Advisor
Jan 11, 2019 -

Chapman Acura responded

We are happy to hear that you had a 5-Star experience when visiting our dealership! We look forward to delivering the same experience on your next visit. Your Friends at Chapman Acura

January 10, 2019

Excelente customers service I love go to Chapman Acura every one is nice over there they resolve my car issues in less than the time they say I’m very happy that I got my car fro More

by Rosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mnatzaganian
Jan 11, 2019 -

Chapman Acura responded

Thank you for your review. We are happy to hear that you had a good experience. It is always our goal to give all of our clients the best experience possible. We greatly appreciate the positive recommendation and look forward to giving you the same experience at your next visit! Your Friends at Chapman Acura

January 09, 2019

CRV Tire replacement Had a screw in my new CRV. Called dealership and brought in the next day. Tire replaced under road hazard warranty. In and out 1 hour 5 minutes... More

by Jay from Illinois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashur.Davoudikia
Jan 10, 2019 -

Chapman Acura responded

Jay, Thank you for your review! We are happy to hear that you had great Service experience. We hope you are loving your new CRV. Please let us know if there is anything else, we can do for you. Your Friends at Chapman

January 09, 2019

Great People & Great Service! I went in to the dealership with a good expectation but I left with my expectations exceeded! Everything was delivered as promised with no "funny stu More

by Marco B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akram Dawass & Ashur D.
Jan 09, 2019 -

Chapman Acura responded

Marco, Thank you for your review. We are happy to hear that we were able to exceed your expectations. We hope that you love your new vehicle and we look forward to working with you in the future. Wishing you many happy and safe miles. Your Friends at Chapman Acura