Champion Cueter Chrysler Jeep Dodge Ram of Ypsilanti/Ann Arbor

very positive sales experience. We knew what we wanted and visited this dealer after searching online inventories. Salesman Steve Knapp showed us the vehicle we wanted and provided a friendly & professio and visited this dealer after searching online inventories. Salesman Steve Knapp showed us the vehicle we wanted and provided a friendly & professional buying experience. More

I have purchased many vehicles in the past, from numerous dealers. I found Cueter by chance while surfing the net. I called an spoke with a Lovely and courteous woman by the name of Miranda. I instantly was dealers. I found Cueter by chance while surfing the net. I called an spoke with a Lovely and courteous woman by the name of Miranda. I instantly was impressed with how helpful she was in finding the truck that filled all of my needs for less then I was expecting to pay. In no time at all I was driving away with move than I could have hoped for at any other dealer. I run my own company and saving every penny and every minute. I can, helps keep my employees working. I will never go to another dealer. Thank you Cueter, and a special thanks to Miranda for making My company run that much smoothly More

Well we were looking for a new minivan and thought we would check out chrysler. We liked the town and country and had already talked to a competing local dealerships. The salesman I had was nice, but w would check out chrysler. We liked the town and country and had already talked to a competing local dealerships. The salesman I had was nice, but when I asked for a breakdown of a vehicle with options I wanted printed out so I could see exactly what the costs breakdown all I got was a hot air. I went to negotiate a price. They only wanted to negotiate monthly payments. I walked out and bought a Nissan minivan were the finance guys actually gave me a print out like I asked. More

I visited this dealership to explore used and new mini-vans. We fortunately met Dale Derrick when we walked in. He is the ideal car sales person. He listened very carefully to us, he was not agres mini-vans. We fortunately met Dale Derrick when we walked in. He is the ideal car sales person. He listened very carefully to us, he was not agressive at all, although he was able to use his expertise to suggest a great van for us. More

We purchased a used car from them and within 4 months we are having problems. We have taken our car in twice to have it serviced and we are having the same issue. Our car is still not fixed and now I have are having problems. We have taken our car in twice to have it serviced and we are having the same issue. Our car is still not fixed and now I have to bring it up there AGAIN to have some fly by night mechanic try to fix my car. This is the worst dealership I have ever dealt with. More

My girlfriend had a great experience when she purchased her care in October of 2010. She bought a brand new Dodge avenger and every thing went great. However in July of 2011 we were hit from behind by a her care in October of 2010. She bought a brand new Dodge avenger and every thing went great. However in July of 2011 we were hit from behind by a car and there was quite of bit of damage but not totaled. Cueter had the car for 4 weeks and called up and said it was ready. We went to get it and it looked great however when we got home we found that the frame was still miss aligned and there was a huge gap in the trunk lid and the bumper. We took it right back they had it for almost another week and fixed it. After picking it up again then we found that they had done a very bad paint job on the tailgate and it was still out of alignment and was very hard to close. We took it back again and they bent the hinges and repainted it. A few months later we found that there was water getting into the tail gate lid. So we took it back again to find that the seal on the real center light was not working right so they had to fix that. Now we are back again because when it rains there and the lights are on the emergency flashers will just start blinking and then stop while driving down the road. It just seems like they have been all about doing as little work as possible to make us happy and we have had to find all the mistakes and take it back to them so they can fix it as quick as possible and then get us on our way. More

When I purchased my 2011 Town & Country, the salesperson who solicited my business was already helping so many people that it took him 5 HOURS to finish our sale...as I sat several months pregna salesperson who solicited my business was already helping so many people that it took him 5 HOURS to finish our sale...as I sat several months pregnant with my other two children and husband. When my vehicle was "ready" it was brought to me with less than a quarter tank of gas. My vehicle's lease came with a service package. My first oil change took 3 hours, but it included vehicle detailing and supposed checking of the systems, so this made some amount of sense to me...though it was still a very long time to sit waiting. When I scheduled my appointment for my vehicle's 2nd oil change, they told me that it should take about 1/2 hour. The person who greeted me was friendly and met me right away...then, I spent 1 hour and 20 minutes waiting (with my 3 month old). When I went to find out what was taking so long for a simple oil change, I was told they had not even begun the work! I told them I needed my vehicle finished or another vehicle to drive...they finished the oil change in the 10 minutes that it should have taken to begin with! Simply put, Cueter does NOT value their customer's time! I do NOT recommend this dealership. More

I WOULD NEVER RECOMMEND GOING TO THIS DEALERSHIP FOR USED CARS!!!!!!!!!!!!!! i purchased a used 2007 Chrysler Sebring!!!! they were mystery miles on my car before purchase, around 6000 i can tell at least th CARS!!!!!!!!!!!!!! i purchased a used 2007 Chrysler Sebring!!!! they were mystery miles on my car before purchase, around 6000 i can tell at least that was when the last old change was found to be done. the interior was never shampooed and wiped down either. my rear braked were gone. they were sq eek when i drove it home figuring it was new pads and were glazed over. took it apart and found a wheat thin thick brake pads. the air cleaner was BLACK AND BROWN!!!! all of these these items were due to be done on the certified used car inspection form. and what rove me to write this review was the icing on the cake today i went to rotate my tires all four a dry rotted around the edges. More

They were over the top accomodating...Gave me an excellent price on my trade in...friendly, courteous, NOT pushy or high pressure sales. Ben was fantastic. WE worked mostly through text which made excellent price on my trade in...friendly, courteous, NOT pushy or high pressure sales. Ben was fantastic. WE worked mostly through text which made it so easy. He knew what i wanted and could afford and made it happen. Everyone at Cueter is outgoing and friendly. While waiting to pick up my car I actually overheard another salesman arranging to bring a car to a couple who just had a baby so they didnt have to leave their house. Excellent customer service. The finance department was just as friendly, efficient and were not pushy. I would highly recommend this dealership and Ben to my friends and family. You wont be sorry. More

Glenn and Chip searched for the perfect used truck for me. I can be a bit picky when it comes to my vehicles, and was in a position where if it wasn't the truck I wanted, I could wait. Glenn and Chip co me. I can be a bit picky when it comes to my vehicles, and was in a position where if it wasn't the truck I wanted, I could wait. Glenn and Chip continued their search for me for over 2 months, and found the PERFECT truck for me. Their service and the truck exceeded my expectations. They gave me a great trade-in on my old truck, and the transaction went very smoothly. This was easily one of the best vehicle purchase experiences I've ever had and would highly recommend going there if looking for a new or used vehicle. They won't try to sell you what you don't want. They will get you into the vehicle you want. More