Champion Buick GMC of Brighton
Brighton, MI
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Responds time I called earlier this week to schedule an appointment for my new traverse to have an oil change. My schedule was for 830am which is what they had ava I called earlier this week to schedule an appointment for my new traverse to have an oil change. My schedule was for 830am which is what they had available. I arrived on my scheduled appointment at 7am hoping that they could move in quickly and they did. Kevin Stein was very professional and quick on getting me signed up. He had my car done and washed by 8:05am. Nice job! I appreciate the efforts they put into getting my vehicle done so quickly. Thank You More
Oil change and estimate Great customer service from Kevin! Knowledgeable and provided genuine care for the job at hand. Look forward to coming back. Nice job, keep up the Great customer service from Kevin! Knowledgeable and provided genuine care for the job at hand. Look forward to coming back. Nice job, keep up the great work! More
Used Car Purchase David, Thank you for the wonderful service getting my daughter into her new/used car! Going above and beyond, driving to Lansing, bringing the car in, David, Thank you for the wonderful service getting my daughter into her new/used car! Going above and beyond, driving to Lansing, bringing the car in, just for her to see it! We will be back!! More
Exceptional service!!!!! They were very professional and treated our family wonderful. I have never had a dealership work so hard to get a car repaired and back on the road so They were very professional and treated our family wonderful. I have never had a dealership work so hard to get a car repaired and back on the road so fast. I can't say enough and I will strongly recommend them to all my friends and family. More
Overcharged, underserviced. A replaceable plastic grommet broke in the shift linkage. It is accessable under the hood and easily replaced with the cheap plastic insert. Instead A replaceable plastic grommet broke in the shift linkage. It is accessable under the hood and easily replaced with the cheap plastic insert. Instead, this dealership removed the dash, sterring wheel, and took out the whole linkage assembley and replaced it all, costing me hundreds of dollars extra for unnecessary time, work and parts. They also charged a $28 dollar "enviornmental fee" the service manager said was for rags and disposal. They also returned the car in filthy condition. Give me a break! More
A pleasant experience My salesman Danny and the finance team went the extra mile to get me into what i wanted. I had some unforseen circumstances and had to file bankruptcy My salesman Danny and the finance team went the extra mile to get me into what i wanted. I had some unforseen circumstances and had to file bankruptcy. But when I recieve my discharge and went to the dealership and they treated me great. I will go back again More
Exceeds expectations We have purchased three cars that we continue to service at Champion. Drew in the service department, and Ashley and Dave in sales in particular are t We have purchased three cars that we continue to service at Champion. Drew in the service department, and Ashley and Dave in sales in particular are true examples of customer service professionals. They have earned our loyalty. Even if you are loyal to another auto brand, try out Champion when looking for your next vehicle. You just might switch. We did. More
Excellent service Great service integrity and honesty made for a pleasant visit at Brighton Buick bought a used pick up Had a great time with Michael Smalley as he help Great service integrity and honesty made for a pleasant visit at Brighton Buick bought a used pick up Had a great time with Michael Smalley as he helped me locate the exact vehicle I was looking for! Would recommend them to any one! More
Genuine and professional This dealership helped me greatly! I did not expect to find a car I loved so fast and still in my price range. Mike Smalley, the sales representativ This dealership helped me greatly! I did not expect to find a car I loved so fast and still in my price range. Mike Smalley, the sales representative took action quick and accurate. He also made a great customer connection with me. The dealership was very flexible and helped me. I definitly recommend choosing this delearship!!! More
excellence It was a Very clean, pleasant inviroment, They have awesome customer service that listen to what you say. I will differently recommend to others. ap It was a Very clean, pleasant inviroment, They have awesome customer service that listen to what you say. I will differently recommend to others. appreciated the follow up call! Terri More