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Champion Buick GMC of Brighton

Brighton, MI

3.0
309 Reviews

7885 Grand River Rd

Brighton, MI

48114

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Showing 309 reviews

October 28, 2016

Responds time I called earlier this week to schedule an appointment for my new traverse to have an oil change. My schedule was for 830am which is what they had ava More

by traverse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stein
Nov 18, 2016 -

Champion Buick GMC of Brighton responded

Thank you for the great review! We are so glad Kevin was able to help you out!

October 23, 2016

Oil change and estimate Great customer service from Kevin! Knowledgeable and provided genuine care for the job at hand. Look forward to coming back. Nice job, keep up the More

by Jlindlbauer
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 18, 2016 -

Champion Buick GMC of Brighton responded

Thank you for the great review! We are so glad Kevin was able to help you out.

September 29, 2016

Used Car Purchase David, Thank you for the wonderful service getting my daughter into her new/used car! Going above and beyond, driving to Lansing, bringing the car in, More

by Kathleen Nazars-newbrough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Harter
Oct 14, 2016 -

Champion Buick GMC of Brighton responded

Thank you for the great review! We are so glad to hear that David was able to help you out!

July 25, 2016

Exceptional service!!!!! They were very professional and treated our family wonderful. I have never had a dealership work so hard to get a car repaired and back on the road so More

by Rosemary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Canan, Floyd Vickery, Drew Mclean
Aug 30, 2016 -

Champion Buick GMC of Brighton responded

Thank you for your review! We are so glad to hear that you had a good experience with us and that Drew and Floyd were able to help you out.

June 17, 2016

Overcharged, underserviced. A replaceable plastic grommet broke in the shift linkage. It is accessable under the hood and easily replaced with the cheap plastic insert. Instead More

by Feeling cheated
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill McCue
Jun 28, 2016 -

Champion Buick GMC of Brighton responded

Thank you for bringing this to our attention. We regret to hear about the experience you had with our service department and that you feel that the service you received cost you money. We do everything we can to ensure that each car is repaired with care and efficiency and we apologize that you did not experience this. We would like a chance to earn your trust back. Please contact our Manager,MArk Louria, at mlouria@championautoinc.com so that we can resolve this issue.

May 22, 2016

A pleasant experience My salesman Danny and the finance team went the extra mile to get me into what i wanted. I had some unforseen circumstances and had to file bankruptcy More

by Mussontodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan , Nick Spencer
Jun 07, 2016 -

Champion Buick GMC of Brighton responded

Thank you for your review! We are so glad to hear that Danny was able to help you out and that you will come back to see us.

May 01, 2016

Exceeds expectations We have purchased three cars that we continue to service at Champion. Drew in the service department, and Ashley and Dave in sales in particular are t More

by Anonymous
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Elliott, David Harter, Drew Mclean
Jun 07, 2016 -

Champion Buick GMC of Brighton responded

James, thank you for your review! We are so glad to hear that you had a good experience with us and that you are happy with your purchase. Please let us know if we can do anything for you.

February 10, 2016

Excellent service Great service integrity and honesty made for a pleasant visit at Brighton Buick bought a used pick up Had a great time with Michael Smalley as he help More

by Honda939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael smalley
December 29, 2015

Genuine and professional This dealership helped me greatly! I did not expect to find a car I loved so fast and still in my price range. Mike Smalley, the sales representativ More

by jenniferc2478
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Smalley
December 18, 2015

excellence It was a Very clean, pleasant inviroment, They have awesome customer service that listen to what you say. I will differently recommend to others. ap More

by tlynns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smalley
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