Champion Buick GMC of Brighton
Brighton, MI
Filter Reviews by Keyword
By Type
Showing 309 reviews
Fast and friendly Kevin was very pleasant to deal with. He went above and beyond to make sure my vehicle was safe. He fixed everything he said. I was given a loaner f Kevin was very pleasant to deal with. He went above and beyond to make sure my vehicle was safe. He fixed everything he said. I was given a loaner for the time of repairs. More
GMC 2016 truck Great and friendly service. I didn't wait as long as I thought I might need to being that I took my truck in not only for an oil change but also for Great and friendly service. I didn't wait as long as I thought I might need to being that I took my truck in not only for an oil change but also for the recall on it. More
Oil Change/Tire Rotatio Serice work performed in a timely manner and seems to be done as expected. I do think that someone should have reviewed the details of the inspecti Serice work performed in a timely manner and seems to be done as expected. I do think that someone should have reviewed the details of the inspection report with me when I cashed out to insure my understanding and answer a variety of questions the report left unclear or incomplete! More
Service Visit I visited Champion on 11/21/16 for a routine maintenance visit. I own a 2016 GMC Terrain and it was approaching 22,500 miles. Kevin was my advisor and I visited Champion on 11/21/16 for a routine maintenance visit. I own a 2016 GMC Terrain and it was approaching 22,500 miles. Kevin was my advisor and he offered prompt and professional service from the beginning to the end. He was very knowledgeable and made the process hassle-free from the initial scheduling to checking out. I couldn't believe how efficient the services department was. I am use to waiting hours for my car to be ready at other places. The complementary car wash at the end was a bonus! I will certainly be coming back to Champion in the near future. It is definitely worth the commute all the way from Ann Arbor. More
Recall serviced I recently visited Champion GMC to have a vehicle recall addressed on my 2014 Silverado. The airbag control module need to be reprogrammed. . The se I recently visited Champion GMC to have a vehicle recall addressed on my 2014 Silverado. The airbag control module need to be reprogrammed. . The service advisor was courteous, prompt and thorough. The reprogramming was completed in a timely fashion. Will use Champion's Service Department in the future. More
My passenger door would not open from the inside or outside. Kevin promptly approached me as I entered the service area. His write up was right on target and Floyd came out to discuss the problem with him to se Kevin promptly approached me as I entered the service area. His write up was right on target and Floyd came out to discuss the problem with him to see what parts may be needed. Both provided excellent service and were efficient on getting the door lock fixed. I was in and out quickly. Was impressed to see a 27 point inspection was done as well with no issues found. More
Timely, concise. On leaving the dealership, I noticed red paint on the passenger door. Kevin pulled out a bottle of compound and immediatly rubbed it away without prom On leaving the dealership, I noticed red paint on the passenger door. Kevin pulled out a bottle of compound and immediatly rubbed it away without prompting. Exemplary service. More
Customer Review I brought my car in for a recall and Kevin Stein was my service advisor. He provided excellent service and kept me well informed out what needed to be I brought my car in for a recall and Kevin Stein was my service advisor. He provided excellent service and kept me well informed out what needed to be done now and in the future. Highly recommend. More
Great Service! I recently visited this dealership with some major issues with my truck. Kevin in the service department was very helpful in getting my truck fixed in I recently visited this dealership with some major issues with my truck. Kevin in the service department was very helpful in getting my truck fixed in a timely manner and helping me get the costs down. I would highly recommend this dealership as the customer service was great! More
Kevin Stein Service Advisor provided Excellent Service Stopped in without notice and Kevin handled 2 issues quickly while I waited---a test drive to determine if there was a rear axle bearing noise problem Stopped in without notice and Kevin handled 2 issues quickly while I waited---a test drive to determine if there was a rear axle bearing noise problem, and installed two new tires. Excellent service and responsiveness. I will come back whenever I need service on any of my vehicles. Rich R, More