Champion Buick GMC of Brighton
Brighton, MI
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Amazing staff - will refer people and return myself! I initially came in looking to purchase a 2017 Dodge Ram. After describing what I had envisioned with Danny Gehl and Brad Fite, they presented severa I initially came in looking to purchase a 2017 Dodge Ram. After describing what I had envisioned with Danny Gehl and Brad Fite, they presented several options based on my wants/needs/finances. I ended up switching from looking at used vehicles to a new one and loved the fact that I stayed with the same salesman the whole time rather than being sent to someone else I hadn't already established a rapport with. By the time I left, I was in a 2019 GMC Sierra, happier than I could have imagined. Both Danny and Brad were very knowledgeable, professional, and easy to work with throughout the process. I got a great deal on my truck and loved that I was presented with several options and not pressured into making my decision. I will most definitely return to work with them when it's time for another vehicle and will definitely recommend the dealership and those two specifically to friends and family. More
Recommend Recommend! Excellent service! No high pressure sales! Easy to work with! I love my Terrain! I am impressed with the top notch customer service! Way to Recommend! Excellent service! No high pressure sales! Easy to work with! I love my Terrain! I am impressed with the top notch customer service! Way to go! More
Everything was great purchasing a new car. Our calls and visit to this dealership was a great experience. We really enjoyed working with Cameron Kennedy. He was very easy to work with. Our calls and visit to this dealership was a great experience. We really enjoyed working with Cameron Kennedy. He was very easy to work with. More
Worst Customer Service Experience Without exaggerating, this is the worst customer service I have ever received from anywhere. Bought a car off the used lot here after being steered aw Without exaggerating, this is the worst customer service I have ever received from anywhere. Bought a car off the used lot here after being steered away from the original vehicle I was looking at and hounded to buy the next day. I chose a Buick verano after looking at different cars at different dealerships all week. This would be the first car I've purchased from a dealership. Car has had issues since day one. Loud pop coming from read and scraping sound upon takeoff. Over the course of a month the dealership never returned any of my calls, always had to call in, scheduled service, car sat in service for two + weeks before xmas. Didn't have a car to shop for gifts and was paying for it to sit and have nothing done with it. I had to physically go in to get an update, no answer after many voicemails and calls left. (I work full time and can only go here on Thursdays). General manager or manager of that lot told me no one could figure out what the issue was, confirmed a mechanic never looked at it and didn't care enough because the service department isn't making any money in it. Got vehicle to act up in front of salesman within 15 minutes of being there. Requested to trade in car and they told me I could look at options online since nothing comparable was on lot. Was told I'd get a call to follow up on getting cars in to look at and schedule a time. Never got a call. Wanted me to come in on Christmas eve (I was catching up on shopping since not having vehicle). Honestly done dealing with these cretins who don't give a xxxx about inconveniencing and wasting their customers time and money. Now spending more money at a mechanic to properly diagnose the issue. My friends, family, coworkers ask me every week if there's an update about my vehicle and I tell them still having issues...Since day one. Championship GMC has lost my business as well as from those who know about how I've been treated here. Deplorable at best. I'll make sure to steer people away from here when looking for a used vehicle More
Working with Cameron was a pleasure, and I love my Terrain. It is my first GMC car, and I am very impressed with both the quality and in the ease of processing the lease. was a pleasure, and I love my Terrain. It is my first GMC car, and I am very impressed with both the quality and in the ease of processing the lease. Great Job by your Champion GMC team! More
Wonderful! Everyone was was extremely helpful and knew what they were talking about. It is a very comfortable atmosphere there. I will definitely work with them Everyone was was extremely helpful and knew what they were talking about. It is a very comfortable atmosphere there. I will definitely work with them again! More
Excellent customer service Everyone here is very friendly and helpful the work was done right the first time and done quickly so I got my vehicle back quite quickly for the work Everyone here is very friendly and helpful the work was done right the first time and done quickly so I got my vehicle back quite quickly for the work that was done. More
Excellent Service - No pressure and honest Ashley Elliot and Bre are great. They answered all my questions on vehicles and pricing without hesitation and put the tools in my hands to make the m Ashley Elliot and Bre are great. They answered all my questions on vehicles and pricing without hesitation and put the tools in my hands to make the most informed decision on my next vehicle lease. Combined with there no pressure approach it was an easy decision to go with them. More
Great experience Cam was AWESOME! Very patient, professional, just an all around good guy! He will be my “go to” when we are looking for a new car!! Cam was AWESOME! Very patient, professional, just an all around good guy! He will be my “go to” when we are looking for a new car!! More
Lease Purchase Excellent experience; Ashley was very friendly, knowledgeable, helpful and professional. She always responded in a timely manner with accurate info Excellent experience; Ashley was very friendly, knowledgeable, helpful and professional. She always responded in a timely manner with accurate information. The entire process was thorough but timely. Would highly recommed this dealership More