Champion Buick GMC of Brighton
Brighton, MI
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Deceptive sales person! I call Champion GMC/Buick Looking for a Sierra 1500. My sales girl Karen told me they had a 2018 for 43,000. That was close in price to what I was I call Champion GMC/Buick Looking for a Sierra 1500. My sales girl Karen told me they had a 2018 for 43,000. That was close in price to what I was looking for so I went right over to the dealership to look at the car she told me to speak with the sales manager Brad. I asked for Brad and was then given Tom Who in turn gave me the door greeter girl to show me the vehicle. I looked over the car it was what I was looking for I went inside to work a deal with Tom Who interned up the price by $4000 and told me that I had to be a GM employee to get the price that was quoted to me over the phone. I was never asked if I was the GM employee by Karen. I am very disappointed in the way the dealership handled the potential sale. I called the dealership to voice my concerns and was sent right to voicemail. Brad the sales manager did call me back and apologized to me for the confusion and explained to me that it spelled out on the Internet. I called the dealership I did not use the Internet to contact them he was unable to meet the price I was quoted and you can explain to me I needed to be in employee of GM. I am very disappointed in the practices from this dealership. I will never deal with that dealership again. More
Service When your service manager takes time out to meet me and let's me know that if I any questions about the car that I bought, ask him. That means that he When your service manager takes time out to meet me and let's me know that if I any questions about the car that I bought, ask him. That means that he cares. More
Quick Sale Very accomodating and ease of sale. We already knew what vehicle we wanted. Jeff answered all our questions, addressed all our concerns, listened to o Very accomodating and ease of sale. We already knew what vehicle we wanted. Jeff answered all our questions, addressed all our concerns, listened to our needs and delivered. Very happy with both Jeff in sales and Neno in Finance. Thank you! More
Excellent service I’ve been to several dealerships and none compare to champion. They went above and beyond, I would definitely recommend champion for any of your auto I’ve been to several dealerships and none compare to champion. They went above and beyond, I would definitely recommend champion for any of your auto needs. More
Customer first Jeff Armstrong and Brad Fit were very helpful to establish a renewed relationship with this dealership. I appreciated their knowledge and personal ser Jeff Armstrong and Brad Fit were very helpful to establish a renewed relationship with this dealership. I appreciated their knowledge and personal service to create a feeling of ownership and great customer involvement. Thank you. More
Car Purchase From my initial email inquiry to the final car purchase, the staff at Champion Buick made the process smooth and easy. My husband and I are busy with From my initial email inquiry to the final car purchase, the staff at Champion Buick made the process smooth and easy. My husband and I are busy with jobs and three children and as a teacher, it is difficult for me to talk on the phone during the day. I wanted a streamlined simple car buying experience and that is what I got. Even our meeting with the finance person to sign papers at the end of the visit was pleasant and quick. I have children about ready to drive and I have always told them that the car buying experience is difficult and not any fun for most people. This time was very different. More
As excellent as usual! Thanks As usual! New lease - been working with you for years. Thanks for the follow up and opportunity to respond. Well continue to work this your service As usual! New lease - been working with you for years. Thanks for the follow up and opportunity to respond. Well continue to work this your service team More
New car Lease We had easy and wonderful experience leasing the our second vehicle. Ashley was very helpful in getting us through the process and making it very e We had easy and wonderful experience leasing the our second vehicle. Ashley was very helpful in getting us through the process and making it very easy to lease the vehicle. We look forward to doing more business with Champion in the future. More
Great experience Our salesman Daniel was very friendly from the beginning & quickly learned he was very knowledgeable & helpful. I especially liked how he narrowed in Our salesman Daniel was very friendly from the beginning & quickly learned he was very knowledgeable & helpful. I especially liked how he narrowed in on the vehicle we would eventually buy. We went in not knowing what we were interested in. The first car her brought around was the one!! Thank you Daniel, we will return requesting you! More
High pressure horrible people All this place cares about is selling you an overpriced car that you can never get out from under, They don’t care how they destroy a family just make All this place cares about is selling you an overpriced car that you can never get out from under, They don’t care how they destroy a family just make that sale, I will forever complaint and tell everybody I know to never buy from this uncaring money hungry company More