Cerritos Acura

New purchase of Acura after 20years with Toyota Camry. Internet sales with Marcus Van Doren and he has been great to work with. Very patient and kind. Attentive to any concerns or issues. I would highl Internet sales with Marcus Van Doren and he has been great to work with. Very patient and kind. Attentive to any concerns or issues. I would highly recommend working with Marcus at Cerritos Acura! More

Customer Service/Friendliness - delivered what he promised over the phone. Was available to me immediately upon my arrival. Quality of Work - Patient & thorough in describing the technical function promised over the phone. Was available to me immediately upon my arrival. Quality of Work - Patient & thorough in describing the technical functionality of the car. Programmed my phone along with contacts into the car. Price - provided a deal that could not be matched by other dealers in the area Overall experience - my time was treated with respect More

If you are looking for a pleasant experience, I highly recommend: Marcus Van Doren (Internet Manager). From the beginning, Marcus, was extremely helpful in quickly responding to my emails/phone inquirie recommend: Marcus Van Doren (Internet Manager). From the beginning, Marcus, was extremely helpful in quickly responding to my emails/phone inquiries, and helping to set up a smooth visit when I arrived. Marcus was helpful in answering my questions and negotiating a smooth and quick transaction. He is courteous and i'm definitely appreciative of his professionalism and friendly style. He spent extra time going over the vehicle features, and followed up a few days later to ask if I had any questions pertaining to the new vehicle. Overall: good experience, excellent customer service and a big thank you to: Marcus. Best Regards, Ana :) More

My wife decided on buying a RDX 2013. She hates shopping for cars so I took a day off and visited three dealers. Tustin, Costa Mesa and Cerritos. I first went to Tustin and felt the attention was dry. for cars so I took a day off and visited three dealers. Tustin, Costa Mesa and Cerritos. I first went to Tustin and felt the attention was dry. Here is the information and what we can do. Not impressed. Second I went to Cerritos and was very pleased. Arthur was pleasant, courteous and human. I hope you understand what I mean by human, I felt like I was talking with my best friend. He was honest and funny. I explained that I was shopping three dealers and will let him know. He did not try to strong arm me into making a decision. I next went to Costa Mesa and was tossed around between multiple guys which I hate. All three dealers were within a few dollars on the lease but the way I was treated at Cerritos got me coming back. On Sunday my wife and I visited and sealed the deal. I have spent the good part of 4-5 hours doing the paperwork but was out in under 2 hours. They also are delaying the delivery of the car since we will not need it till next month. The finance guy also said if any deals come down between now and when we take delivery we could take advantage of them More

I liked Marcus Van Doren's follow up and his personality shines right through to make one feel very comfortable. His expertise is second to none. He was very helpful in making our final decision to purcha shines right through to make one feel very comfortable. His expertise is second to none. He was very helpful in making our final decision to purchase the Acura MDX. I went over to Tustin Acura and was not impressed with their low brow attitude. I had owned an Acura Legend Coupe and I had a good experience with the Cerritos Acura repair department. That is why we wanted to purchase our new car at Cerritos Acura. More

Marcus was excellent. He was able to make my purchase experience a very simplistic, very efficient, and remarquably easy purchase He kept me well inform of all the activities going on throughout our vis experience a very simplistic, very efficient, and remarquably easy purchase He kept me well inform of all the activities going on throughout our visit. I have never felt this comfortable while buying a vehicle. I would recommend everyone looking for a new car to ask for Marcus at Cerritos Acura. More

They were very helpful and straightforward, made me feel very comfortable,they did everything possible to help us reach a deal that worked for us.The five our process didn't feel that long and it went smoot very comfortable,they did everything possible to help us reach a deal that worked for us.The five our process didn't feel that long and it went smoothly thank to their courteous professionalism. I would definitely recommend this dealership and sales associate GARY. More

Great buying experience at Cerritos Acura. Nader was great. Absolutely the best! No pressure and everything was straight. Negotiations were fair. We were happy with the deal that we got and had exce great. Absolutely the best! No pressure and everything was straight. Negotiations were fair. We were happy with the deal that we got and had excellent service. Highly recommend Nader. More

Very straight forward pricing compared to other dealer which tried to match Cerritos price. I still went with Cerritos Acura due to their upfront pricing. Tony was great. which tried to match Cerritos price. I still went with Cerritos Acura due to their upfront pricing. Tony was great. More

Very knowledgable about vehicle. Answered all questions and had excelent information to provide, helping to make decision about purchasing vehicle. Was very clear and concise when it came to price of vehi and had excelent information to provide, helping to make decision about purchasing vehicle. Was very clear and concise when it came to price of vehicle and helping to obtain financing to get vehicle. Did not feel pressured, felt purchase was overall very positive experience. More