Century Ford of Mt. Airy
Mt Airy, MD
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Love the customer service! This is my go to dealership. I travel 40 minutes from Laurel to Mt. Airy because of the wonderful customer service. Love Mt Airy dealership. This is my go to dealership. I travel 40 minutes from Laurel to Mt. Airy because of the wonderful customer service. Love Mt Airy dealership. More
Service department disappointment I purchased my car with Century Ford of Mt Airy and had all of the service performed at Century Ford. Two issues recently came up and had my car in w I purchased my car with Century Ford of Mt Airy and had all of the service performed at Century Ford. Two issues recently came up and had my car in with Century Ford service department for 3 weeks and claimed they fixed my car. Three weeks later, my car started up with the same two issues that Century Ford claimed they fixed. I returned my car for the second time and they stated "they couldn't find anything wrong with my car". I was told two different stories from the Service representative and then the Service Manager within two days. They have lost a loyal customer due to them not willing to try and work with me and fix my car but just say that they couldn't find anything wrong with the car. I hope they will treat other customers with better service and courtesy then what I was given. More
Used car purchase Great customer service! They go above and beyond to make the customer happy! I am pleased with my purchase. I will definitely recommend Century Ford i Great customer service! They go above and beyond to make the customer happy! I am pleased with my purchase. I will definitely recommend Century Ford in Mount Airy. More
Really great experience Usual car buying experience is a stressful hassle. With Clark at Century.... complete opposite! He was helpful without being overwhelming. Ease of sal Usual car buying experience is a stressful hassle. With Clark at Century.... complete opposite! He was helpful without being overwhelming. Ease of sale was comfortable and easy to work with. Staff was pleasant. Follow up is nice as well. Would definitely go back and recommend to others!! More
Super Buying Experience We we're surprised at how friendly, fair and efficient this dealership was at getting us just the right truck. Our salesman, Clark patiently and ex We we're surprised at how friendly, fair and efficient this dealership was at getting us just the right truck. Our salesman, Clark patiently and expertly helped us in all aspects of this sale. He made we were 100% satisfied. More
Wonderful Experience A great car buying experience. My salesman, Clark, was patient as I tried to decide on a car. He kept in touch for several weeks, letting me know wh A great car buying experience. My salesman, Clark, was patient as I tried to decide on a car. He kept in touch for several weeks, letting me know when cars came in that I might be interested in, and he never hesitated to meet with me when I had questions. I went to several dealers the past few months looking and he was the only one that kept in touch, that was very important to me. I knew I would be purchasing a car from Century Ford. I have already recommended them to a friend and I will return when it's time to purchase another car. More
Exemplary I started looking for a used Jeep a month before my purchase. I visited dealerships from York, PA to Hagerstown, to Cockeysville, to Westminster (6 de I started looking for a used Jeep a month before my purchase. I visited dealerships from York, PA to Hagerstown, to Cockeysville, to Westminster (6 dealerships). Century Ford,Jeep, Chrysler of Mt Airy was incredible. They were friendly, positive, and knowledgable. You would be making a mistake if you did not at least give this folks a shot. Thank you Desmond and Mark for making this a great experience. More
Great experience, all very positive. Nice people, no pressure, everything just as promised. We drove a long way because of their old-fashioned dealership, respecting the customer pressure, everything just as promised. We drove a long way because of their old-fashioned dealership, respecting the customer More
The whole experience was good. Christine and Joe did all that he could to get us the car that we wanted, including Joe taking it away from the owner to give to us. I have not used Century for any service b that he could to get us the car that we wanted, including Joe taking it away from the owner to give to us. I have not used Century for any service but looking forward to it. Tom Blue More
Just ask one of their own technicians about the service writer and the management. That should tell you all that you need to know. Just avoid the sales people and the only woman in service and your experie writer and the management. That should tell you all that you need to know. Just avoid the sales people and the only woman in service and your experience should be fine. She might as well be a salesman for all the honesty she has. More