Century Dodge Chrysler Jeep

First time there and will go again Listened to our needs and didn't just sell us what they wanted. Efficient, timely and pleasant. Had brake concerns, they made an immediate appointmen Listened to our needs and didn't just sell us what they wanted. Efficient, timely and pleasant. Had brake concerns, they made an immediate appointment and took care of the situation More

Best dealership around! This is the best dealership to purchase a vehicle. My company has been purchasing vehicles from them for years. They are very professional and friendl This is the best dealership to purchase a vehicle. My company has been purchasing vehicles from them for years. They are very professional and friendly!! They always have the vehicle that we want, if not they will find it for you. The overall experience with Century is great!! More

Excellent car buying experience Each step of the car buying process was quick and simple! No pressure sales and a great price. I definitely will recommend Century Mt. Airy to my fr Each step of the car buying process was quick and simple! No pressure sales and a great price. I definitely will recommend Century Mt. Airy to my friends and family. More

A great car buying experience This dealership makes you feel comfortable, no high pressure tactics or pushy sales men. It really is a great place. I will definitely go there to b This dealership makes you feel comfortable, no high pressure tactics or pushy sales men. It really is a great place. I will definitely go there to buy my next car. More

Fast and Friendly Service We went knowing what minivan we wanted and the process was completed within a couple of hours - by far the fastest processing we have ever done in pur We went knowing what minivan we wanted and the process was completed within a couple of hours - by far the fastest processing we have ever done in purchasing a new vehicle. Frank was very friendly and not pushy like we have encountered in the past so it was a very pleasurable experience in dealing with him. The financing paperwork was explained in detail and all of our questions were answered as well. Overall we had a positive experience with Century and would return again! More

Excellent Overall service All the staff staff members were extremely courteous and did all they could to make you comfortable with the car buying experience. Did not make me f All the staff staff members were extremely courteous and did all they could to make you comfortable with the car buying experience. Did not make me feel "stupid" for some of my possibly obvious questions, answered any and all with fun and professionalism. More

Always Friendly and efficient I have been dealing with many areas from purchases and repair. Sales and assistance. I would recommend Century. I use Chris for Service and he is know I have been dealing with many areas from purchases and repair. Sales and assistance. I would recommend Century. I use Chris for Service and he is knowledgeable. More

Great Parts Department Parts department is very efficient. Ford parts at the right price. Fast service. I have been buying parts for years and the service has improved. Parts department is very efficient. Ford parts at the right price. Fast service. I have been buying parts for years and the service has improved. More

Stand by a loyal returning customer? No they don't We purchased a 2012 Dodge Caravan on July 15, 2014 from Century Dodge. Today is July 19, 2015 and this year, the engine, gas tank, computer and We purchased a 2012 Dodge Caravan on July 15, 2014 from Century Dodge. Today is July 19, 2015 and this year, the engine, gas tank, computer and transmission have been replaced. The vehicle has less than 65,000 miles on it. We called and talked to the "sales manager" Annette Painter and asked for a meeting to discuss our extreme displeasure with the car. She told us over the phone that she was "sorry and understood our feelings" and would "make it right" by us. We drove the same day and spoke privately with Ms. Painter in an office. We had all our forms and invoices that included the sale and service that had been performed on the vehicle. She seemed to be empathetic to our situation and again repeated that she would "make it right" by us. I pointed out that I had purchased two other vehicles from the dealer and she again said that she would definitely "make it right". When I stated that I didn't feel that the vehicle was reliable and that I didn't want to own it any longer as it is used everyday as a family vehicle and my everyday car, she agreed with me that, she too, felt the car was unreliable. When I stated that I didn't want to own a Chrysler any longer,and wanted to go with a Ford, she told us that she "didn't blame us" and we were more than welcome to talk with the associates at Century Ford next door. She made a call and told the associate Carol, whom we never met when we got to Century Ford because she had "stepped out" in the 45 seconds it took for us to go next door, to "take care of the gentlemen that I'm sending over to you. They've had a bad experience with Dodge and would like to look at Ford now". Wow! Not any attempt to keep us with Chrysler or an attempt to see what it would take to keep us as returning customers. Is that how a sales manager deals with loyal 3 time returning customers? Annette Painter did. I won't go into the, as I see it, horrible experience of the Ford dealer, but suffice it to say, I wouldn't recommend this dealer any longer. I am/was a 3 time purchaser of Chrysler vehicles from Century Dodge and the experience I've had with my current one and this dealer has made me bitter and disappointed. We were told Century Dodge would "make it right" and "step up" for us and all we got was a trade in deal on a Ford that ended up with an absurd price. And the rub is, they tried to make it seem like they were empathiteic and were going to really do something for us. What we got was treated poorly. I mean what should have I expected when we walked in and one sales associate was spreading cream cheese on a bagel and eating it at the front desk? Isn't there a break room? I, in my opinion, feel that Century Dodge will sell you a vehicle, but when that vehicle is clearly not up to the "superior quality" that they tout during the sale, as the encourage you to buy the extended warranty, they WILL NOT stand behind the vehicle. Just my opinion. Caveat emptor! Buyer beware! Strongly advised at Century of Mt. Airy More

Most pleased with our experience. We dealt with John Treat. My wife and I were looking for a Town & Country with very specific requirements. John worked hard to find exactly what we We dealt with John Treat. My wife and I were looking for a Town & Country with very specific requirements. John worked hard to find exactly what we wanted. The first van he found ended up getting sold, so he went into action to find another. Delivery ended up being a little slow, but other than that we were most pleased with our experience with Century. This is the fifth car we have bought at Century in the 25 years we have lived in Mount Airy. We have always been happy we bought there and we have been extremely pleased with their service department. The service folks, especially Paul, go above and beyond to provide excellent service and complete the work when promised. I would recommend Century to anyone who asks to buy a vehicle or to get a vehicle serviced. More