Central Kia of Plano

Excellent service Making an appointment to get my car in has never been a problem. Customer service has been excellent . Repairs are timely. I would definitely recommen Making an appointment to get my car in has never been a problem. Customer service has been excellent . Repairs are timely. I would definitely recommend Central Kia service department. More

Service Dept. Emily is the best, I can count on her each and every time. Also the young man at Check Out is extremely helpful. The entire Service Dept. is excelle Emily is the best, I can count on her each and every time. Also the young man at Check Out is extremely helpful. The entire Service Dept. is excellent! More

Service co ordinates excellent & professional. Everyone involved was courteous & showed concern about my service problem.they completely cleaned my car after finishing the service work. I was impre Everyone involved was courteous & showed concern about my service problem.they completely cleaned my car after finishing the service work. I was impressed.& will return. More

Excellent Service. Thanks to an excellent Service Advisor keeping me up on all my Service needs, My Optima is always is great shape as well as running condition. Thanks to an excellent Service Advisor keeping me up on all my Service needs, My Optima is always is great shape as well as running condition. More

One of the best most professional experience Everything they talked about was homered in the final deal Since this is my second Vehicle I bought from them I can say that their Word is their Bond Everything they talked about was homered in the final deal Since this is my second Vehicle I bought from them I can say that their Word is their Bond So Important More

Always treated great! Paul has always been very kind and helpful. I'm kept up to date with how my service/repair is going. I love Central Kia Paul has always been very kind and helpful. I'm kept up to date with how my service/repair is going. I love Central Kia More

Disappointing shopping experience Poor customer satisfaction commitment of the management level from CENTRAL KIA led to an overall disappointing shopping experience. We purchased a Poor customer satisfaction commitment of the management level from CENTRAL KIA led to an overall disappointing shopping experience. We purchased a well-equipped Soul Exclaim from CENTRAL KIA which to our disappointment had a 3 inch crack on the bottom right corner of the front bumper fascia. We were assured the small flaw on the otherwise perfect car would be fixed once the sale was finalized and we take delivery of the vehicle (we were issued a “We Owe” note). By the time we pick up the car the crack increased to a gap filled with black soft glue and held in place with what a sales consultant described, double sided tape. I questioned the seemingly embarrassed CENTRAL KIA sales associate if this was the standard to which repairs were done at the dealership. The management response I received through the sales consultant was: “This is all we will do for you and acceptable work”. VERY disappointing! KIA lost a loyal customer that day! More

Excellent customer service! They took care of my problem and then some! Very pleased. I would consider buying another Kia from them because the service is so good. They took care of my problem and then some! Very pleased. I would consider buying another Kia from them because the service is so good. More

5 Star Status Definitely a 5!! Great customer service from beginning to end!! George Crenshaw-internet director, Billy Nash-sales consultant, and David Portillo-fin Definitely a 5!! Great customer service from beginning to end!! George Crenshaw-internet director, Billy Nash-sales consultant, and David Portillo-finance manager, at Central Kia of Plano. More

Service on my Kia Great customer service—-Thank you Paul for your time and friendly nature. Appreciate you keeping me updated throughout the day while my car was bei Great customer service—-Thank you Paul for your time and friendly nature. Appreciate you keeping me updated throughout the day while my car was being serviced. More