Central Houston Nissan

Sales Inquiry Recently I had a very friendly and helpful service from Mr. Jovan. I was looking for a new car and he explained well to me all the options and the inf Recently I had a very friendly and helpful service from Mr. Jovan. I was looking for a new car and he explained well to me all the options and the informative knowledge about each option. He’s the most patient salesman I’ve ever met. I would recommend to Jovan and this dealership for your future reference. More

Worst experience ever!!! Is it possible to give 0 stars? I wish it was. I was told over the phone by Jacquel Kimble that I was approved for 30k with 0 down...twice. First she Is it possible to give 0 stars? I wish it was. I was told over the phone by Jacquel Kimble that I was approved for 30k with 0 down...twice. First she told my wife and then when I called to confirm she told me the exact same thing. All I needed to do was bring proof of incoome, ID, and residency. So after deciding on a vehicle, I drove the 4 hours on my 1 day off to do the deal. Well I wish I had read these reviews first. It started off with me not working with this "Jacquel" at all. I don't even know if this person is real. Instead I had Shan. Gave him all my paperwork, then he wanted 3 months of bank statements. Gave him those. Still have not seen the vehicle. I should have known something was amiss. He started asking about payments, etc. I told him I didn't know if I even wanted to buy yet, I needed to see and drive the vehicle. Finally we go and drive it. He obviously knew nothing about it because he could not answer any of my questions. I knew way more about it than he did. I still was going to purchase it for my son, it was a nice jeep at a decent price. We go back to the office and he says "the bank has a counter offer, they want $5000 down, a cosigner, or need you to trade a vehicle." This is when I got upset. I told him I would not have wasted my entire day, driven 4 hours, etc if I had know that. Why did they tell me I was already approved? He says "sorry for the misunderstanding. I told him it was no misunderstanding that the straight up lied to me and it it was bullsh.t. I got out to the hall and got a little loud which got the attention of most of the people around and left. What a crock. We bought a 72K Infiniti in August and were treated so well. I will never go back to the crap hole and suggest you stay away too. More

Shop elsewhere dishonest . I drove a long way and wasted a whole day being told something totally different than I was told over the phone.. I will never shop here again . I drove a long way and wasted a whole day being told something totally different than I was told over the phone.. I will never shop here again More

Awesome experience buying a new to us, used car. First off, not at any point did we feel pressured into buying a car today. Donald Clark, spent extra time with and made us feel comfortable all the w First off, not at any point did we feel pressured into buying a car today. Donald Clark, spent extra time with and made us feel comfortable all the way throughout the process. From Marilyn to Donald to th GM and the finance people, our first experience in many year was absolutely perfect. If I could give a 10, I would. More

Worst! Liars! Cheaters! Fakes! Protest! Don't Support! These are the people that give car salesmen a bad name. I don't know who these fake people are they pay to create accounts and give them good reviews These are the people that give car salesmen a bad name. I don't know who these fake people are they pay to create accounts and give them good reviews. They send out manipulative advertisements that trick and deceive people to thinking they won prizes. I suspected it was and even called their call center and front desk to verify and they both appeared to say it was true. I should have known it was a fake, the call center they use was rude, careless, and even hung up the phone. I've contacted their upper management like Chris Gates, Chad Millow, and J. Leon as well as their owners and even Nissan consumer affairs to complain about their lying sales director/manager but they avoided my calls and refused to take responsibility. A sales manager I spoke to at the dealership even lied and gave me incorrect contact information for upper management even after I confirmed it with him. I in vain, even tried reaching their customer service manager and he ended up doing nothing as well. He did reach out to upper management, but they didn't want anything to do with it or resolve a customer's issue. The actual stupid small thing I was told I was entitled to win, they even ran out of at the dealership . And they make you jump through all these hoops for the prize and you don't even get it. xxxxxxxx! This has turned me and my wife off at even considering a Nissan brand vehicle at all in the future. I'll stick to a Honda or Toyota. John Eagle Honda's service is top notch and I've never been ultimately disappointed with them. And even after all my complaints to upper management they still had the gall to send another deceptive advertisement to my and other's homes to look for more customers. These Central Houston Nissan swindlers and lowlifes are the people that give car salesmen a bad name. Trash. No stars if I could. Never again. More

One of the best I'm giving this great reward to central Houston nissan for the best new and used cars and to Devin aguilar for great service thank you I'm giving this great reward to central Houston nissan for the best new and used cars and to Devin aguilar for great service thank you More

Great experience from the moment I walked in . They were so helpful and no nonsense dealing here. I had Devin as my sales person, he is awesome and I left feeling gre from the moment I walked in . They were so helpful and no nonsense dealing here. I had Devin as my sales person, he is awesome and I left feeling great about my purchase More

Several positive experiences We have purchased four new Nissan’s over the years from this location through 3 owner changes/restructures and construction with the same sales guy; C We have purchased four new Nissan’s over the years from this location through 3 owner changes/restructures and construction with the same sales guy; Chris Bennett. He has always been upfront, worked with us & treated us like we are important and not just numbers. He is now the commercial fleet Manager and still took time to track down the exact limited availability vehicle we wanted & work out the kinks to get it in our budget. We highly recommend Chris Bennett & Derrian Brown. Ask for them and they will make sure you are taken care of! I have also had great experience working with the service department in pasted years and look forward to returning & giving their quick service oil change lanes a chance. More

extremely helpful He was extremely helpful in helping me get a vehicle that I really need it due to the situations of my previous car thank you He was extremely helpful in helping me get a vehicle that I really need it due to the situations of my previous car thank you More

Jovaughn helped us find the vehicle we needed. We are very pleased. I would recommend this dealership to anyone. Jovaughn was very helpful. Would definitely d helped us find the vehicle we needed. We are very pleased. I would recommend this dealership to anyone. Jovaughn was very helpful. Would definitely do repeat business More