
Central Houston Nissan
Houston, TX
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NIGHTMARE STEALERSHIP ! Bought my 2017 TITAN there on March 30 2018 and paid$1250 Utimate Protection Plan for tires n wheels. First they low ball me for my trade in. Took t ! Bought my 2017 TITAN there on March 30 2018 and paid$1250 Utimate Protection Plan for tires n wheels. First they low ball me for my trade in. Took the truck home. Truck had 600miles already . 5spots of touch up paint on left driver door. Plus a damaged tire(wall). Came back service told me Tires n Wheel program won't cover it bc it irregular case. Service manager excused me for drove flag n damage the tire n refuse to cover it. After argument. They agreed to cover it but don't have the tire in stock(how do u Not have your Oem tires in stock?) I came back next day they told me the replacement tires damaged bc it at the bottom of the stack of tires(lol tire got damaged bc 5 tires stack on top) spent total 7 hrs to replace tires that someone at dealership drove new truck n ran flat on. Which I had tires protection for. Anyway I canceled my $1250 protection program. Won't never go back to this dealership again. BUYER BE AWARE ! !! THEY SELL USED DAMAGED CAR AS NEW AND WON'T STAND BEHIND THEIR PROTECTION PROGRAM! More
Poor service from used car team I got to the dealership yesterday at 4 PM to buy a car I had communicated with the dealership via email (with Jessica) on only to find out that someon I got to the dealership yesterday at 4 PM to buy a car I had communicated with the dealership via email (with Jessica) on only to find out that someone had already put a deposit on that car. One of two things happened. 1. I was not asked to place a deposit to hold the car, which I would have, to ensure it was still there when I arrived. Or 2. Someone had already had a deposit on the vehicle when we spoke and your the sales manager (Charlos) failed to communicate that to me. In either case, that’s not the service I would expect. Jesica worked with the sales manager to set this up...thanks for wasting my time. More
Great service, place has new management and a new team they I had a great experience with my salesmen and finance department they were all friendly, caring straight to the point!! I loved test driving the vehic I had a great experience with my salesmen and finance department they were all friendly, caring straight to the point!! I loved test driving the vehicles just the overall experience More
Great rep, tried to save as much money as possible. College student here, needed a new car for school. Worked with Cameron as he tried to find the beat deals for me along with any additional rebates he College student here, needed a new car for school. Worked with Cameron as he tried to find the beat deals for me along with any additional rebates he could get for me. Very friendly dude, soft spoken. More
"Great Sale Person" Geovanni Diaz, our sales consultant gave us good guidance and great customer service. He was informative and helped us to choose our car within our bu Geovanni Diaz, our sales consultant gave us good guidance and great customer service. He was informative and helped us to choose our car within our budget. He guided us through easy paperworks and was friendly and patient till the end of the selection process. He and the team made our car purchase a "tension-free" process. I would certainly recommend CentralHoustonNissan to my friends and family. More
Great Salesperson Jason Edgecomb put me in a vehicle within my budget and saved my time. He did a great deal that I recommend anyone in search of vehicle to contact him Jason Edgecomb put me in a vehicle within my budget and saved my time. He did a great deal that I recommend anyone in search of vehicle to contact him. More
Great Experience Check in process was smooth & easy, service advisor Moses was awesome, kept me informed about the progress of my vehicle service & the quote for the Check in process was smooth & easy, service advisor Moses was awesome, kept me informed about the progress of my vehicle service & the quote for the add'l work that I was looking into having done. Cashier, car rental rep was also great & helped me with my rental & the check out process More
Great customer service, knowledge Young lady Jessica gave us great experience when it comes to car buying, no pressure. But, accretive in a discrete way. Friendly, knowledgeable, and Young lady Jessica gave us great experience when it comes to car buying, no pressure. But, accretive in a discrete way. Friendly, knowledgeable, and polite. More
Pathfinder Trabaje con betsy y compre un vehículo 2017 Y me gusto el precio y la amabilidad y puedo recomendar a mis amigos y familia. Muy buen servicio Trabaje con betsy y compre un vehículo 2017 Y me gusto el precio y la amabilidad y puedo recomendar a mis amigos y familia. Muy buen servicio More
LIARS AND CHEATERS! Buyers beware!! I wish there was a -1 rating and even that is not low enough!! I have got to say this was the worst experience of my life! Ever!! They are a bunch of I wish there was a -1 rating and even that is not low enough!! I have got to say this was the worst experience of my life! Ever!! They are a bunch of liars! My husband and I took a day off of work and drove over 1 hour with the promise we had been approved to buy a vehicle. After confirming several times with them and telling them how far we were driving, they assured me it was a done deal. I had been dealing with RAQUEL FREEMAN and when we got there, she had somehow vanished! No one knew where she was. And then the night mare began. After we left, I looked up the dealership on facebook and I was not the only innocent victim!! Everyone had the exact same story I had experienced. CENTRAL HOUSTON NISSAN... Have you heard of Karma?? When you get yours, please remember this review!!!! I hope it haunts you! More