Central Houston Nissan

WORST CUSTOMER SERVICE EVER We wanted to buy a BMW they have for sale and talked to the sales agent Jay Long, who was very nice and professional. After test driving the car we sa We wanted to buy a BMW they have for sale and talked to the sales agent Jay Long, who was very nice and professional. After test driving the car we sat down with Jay and counter offered 20K just to see what their offer going to be. As usual Jay went to talk to the manager, and in walks in Mr. Dario Camachi. He brought in a paper with a break down of the car which has the asking price of 23K plus they added 3000(!!!) to certify the car. after tax and title it comes to 28K plus. First of all they never showed us the breakdown of the car then when he heard the counter offer, he stood up and extended his hand and thank us for coming in!!!! First of all as a consumer i can counter offer the price and as a sales agent they can counter offer as well. He just didnt do any of that and showed us the door. We were there to buy a BMW and we had all the credential to get that car. You cannot rudely show the customer the door just because you didn't agree with the price they offered. When my wife protested his behavior, he told her that she's been loud and there are other customers at the premises. At that point we told him we didnt wanted to deal with him and if he can send someone else, because we were still interested to purchase the car. But whoever Mr. Dario sent to attend us, he pretty much showed the same deal and didnt wanted to make any counter offer less than 26K. At that point we walked out the dealership. I have purchased lots of cars in houston's different dealerships, this dealership by far the worst customer service i have ever had in my life. BEWARE. More

Best deal ever I went to the dealership I been buying cars since I was 18 I got there and Carlos reyes give me different options on cars and explain the benefits on I went to the dealership I been buying cars since I was 18 I got there and Carlos reyes give me different options on cars and explain the benefits on getting the best option for my self very happy with my Ford F-350 thank u again More

Great Customer Service Chris Bennet was awesome. He helped us with the purchase of a new Altima for my daughter. Thanks for all the help Chris she loves her new car Chris Bennet was awesome. He helped us with the purchase of a new Altima for my daughter. Thanks for all the help Chris she loves her new car More

Great Experience As a first time buyer I went to Houston Central Nissan with little to no hope of being approved for the vehicle I wanted, but this man here made it ha As a first time buyer I went to Houston Central Nissan with little to no hope of being approved for the vehicle I wanted, but this man here made it happen. Great attitude, very helpful and straight to the point. Highly recommend! More

Great experience This was my first time buying a Nissan from this dealership. It was an easy process, with no hassle and no pressure. Chris Bennett went over and above This was my first time buying a Nissan from this dealership. It was an easy process, with no hassle and no pressure. Chris Bennett went over and above to locate me the truck I was looking for. Great place with good people. More

Good Job Great place to buy your Nissan Josh is a cool dude!!!!! Gave me a great deal I've been in Houston for year haven't meet a more down to earth guy than Great place to buy your Nissan Josh is a cool dude!!!!! Gave me a great deal I've been in Houston for year haven't meet a more down to earth guy than Josh, he is passionate more so than others about his job again just a Good Guy. More

2nd vehicle in 13 months I have now purchased 2 vehicles in 13 months from Central Houston Nissan and will not go to any other dealership when looking for new Nissans. Chris I have now purchased 2 vehicles in 13 months from Central Houston Nissan and will not go to any other dealership when looking for new Nissans. Chris Bennett and Jennifer Dawson have done a great job getting me what I want and without the hassle of all the back and forth on pricing. The recommendations were great, the service is exceptional, and they are great people to do business with. More

Great Experience I got my first new car through Central Nissan and Mr. Edward Jackson made the process so smooth and easy. He went above and beyond and was so informat I got my first new car through Central Nissan and Mr. Edward Jackson made the process so smooth and easy. He went above and beyond and was so informative with all the questions I had. I would highly recommend him for your new car purchase. More

Great New Car Purchase Experience, Marc was great! The new car purchase process is rarely a painless exercise but there were definitely some highlights when dealing with Marc and Felicia at Central Hou The new car purchase process is rarely a painless exercise but there were definitely some highlights when dealing with Marc and Felicia at Central Houston Nissan. I worked out pricing with Felicia via email before coming into the store, I found her through TrueCar. Their pricing was really competitive, and the quote transparently listed the add-on's and fees. When I showed up at the dealer we met with Felicia who introduced us to our salesman Marc Robinson. Marc was great, he had the car we came to see pulled up to the front, ready for drive. After a successful test drive we told him we would take it. Having bought several cars at many dealerships I'm familiar with how the process works. Even though we had agreed to price via email, I was waiting for the moment when we would have to re-negotiate the deal, for whatever reason. And sure enough that moment came, where the sales agreement had a price far higher than what was agreed to via email. When I explained that the only price I was interested in paying was the one agreed to by email, they changed the sales agreement to match the email price. It was a pretty quick exchange and was really the only moment where I felt like I was back in the bad old days of car buying. But again, the price was corrected without much fuss and we were back on our way toward the finance guy. The finance experience was about the smoothest I've ever encountered, we were in and out of his office in 10-15 minutes, no high pressure sales tactics here, I wasn't interested in any add-on's and I had my own financing ready. Overall I would highly recommend Marc, Felicia and this dealership, absolutely one of the best experiences I've had buying a new car. More