
Central Houston Nissan
Houston, TX
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Great Took my vehicle in for major work, Mario and Frank were great. They got my car fix with no hassle. Always feel great leaving there with my car. Took my vehicle in for major work, Mario and Frank were great. They got my car fix with no hassle. Always feel great leaving there with my car. More
Worst Experience DO NOT TRUST THIS DEALERSHIP. We found a car we wanted and was told that it was there and went in this morning and was told it may have been sold ear DO NOT TRUST THIS DEALERSHIP. We found a car we wanted and was told that it was there and went in this morning and was told it may have been sold earlier that week. We questioned them before we went out there on why it was no longer on the internet and they said they were having server problems and could not load it. (Basically lie number two.) So we drove down there and of course it was not there. The sales rep then danced around about this and told us that the internet sales team really does not know what inventory they have. Which means to me is that you do not have competent employees to know what you have on your lot? I was warned by somebody that this dealership is crooked, and I should have listened. With all of that being said I wasted my morning dealing with snakes and listening to lies. This dealership must have a pre requisition and a course on how to lie. I would rather pay more for a vehicle and deal with some trustworthy sales team. On a side note, be aware the people we dealt with were Felicia and Kelly, not sure of their last names. More
Expected sign a contract on a unsafe vechicle Expected to run my credit and sign a contract for a overpriced Ford expedition when the vehicle was unsafe and in need of great repairs Expected to run my credit and sign a contract for a overpriced Ford expedition when the vehicle was unsafe and in need of great repairs More
BEST EXPERIENCE EVER!!! Derrian and Chris are hands down the best guys in the business!! Within 72 hours they had me set up in exactly what I wanted, exceeding my expectation Derrian and Chris are hands down the best guys in the business!! Within 72 hours they had me set up in exactly what I wanted, exceeding my expectations at every turn. Their enthusiastic and genuine mindset for excellent customer service far surpasses anything I have ever experienced. They will always have my loyalty as a consumer!! (And xxxxxxto Anna who recently joined the team - she made signing so easy!) This is an A+ team that everybody else needs to watch out for!! THANK YOU ALL!! <3 More
Worst Dealership Ever Do not do business with this dealership! I came in prepared with my own financing and told them I had to get my kids from school. They said come on Do not do business with this dealership! I came in prepared with my own financing and told them I had to get my kids from school. They said come on over we will get you out. Then I get there and they start bringing me new credit apps!!! I even got vin information & got insured..,,,,,,,,, finally some FAT Sales Manager comes back to say there nothing you can do here quickly!!! More
Rating "0" Zero I went to the dealership and felt like I was being misled. The car that I called about wasn't even available and to tell you the truth I don't know th I went to the dealership and felt like I was being misled. The car that I called about wasn't even available and to tell you the truth I don't know that it ever even was. These guys are Snakes in the Grass!! stay away!!stay away!! A used cars stealership More
Vehicle Maintenance Keith & Frank are the Dynamic Duo! They’re the faces of the Service Dept. They’re professional, honest & personable. I feel like a valued customer. Keith & Frank are the Dynamic Duo! They’re the faces of the Service Dept. They’re professional, honest & personable. I feel like a valued customer. More
Very bad attention / Muy Mala atención Very bad attention. I saw a used car online and contacted a vendor, (Enrique Gonzalez) told me that the car was available, I called my cell phone and Very bad attention. I saw a used car online and contacted a vendor, (Enrique Gonzalez) told me that the car was available, I called my cell phone and then sent a text message asking me to contact him when he was going. The next day when I arrived at the dealer I asked about him and nobody knew him, they told me that they did not have the car that the seller had confirmed was available and they told me that he was an online seller and that they gave information so that people could see the cars but they did not know if they still had them or they had already been sold. They tried to sell me another more expensive car as a replacement. I insisted by calling the initial salesman and he never answered me anymore. In short, they made me lose time !!! Muy mala atención. Vi un carro usado online y contacte un vendedor, (Enrique Gonzalez) me dijo que el carro estaba disponible, me llamo al celular y luego envio mensaje de texto pidiendome que lo contactara cuando estuviera yendo. Al dia siguiente al llegar al dealer pregunte por el y nadie lo conocia, me dijeron que no tenian el auto que el vendedor me habia confirmado estaba disponible y me dijeron que era un vendedor online y que ellos daban informacion para que la gente fuera a ver los autos pero no sabian si aun los tenian o ya habian sido vendidos. Trataron de venderme otro auto mas caro en su reemplazo. Insisti llamando al vendedor inicial y ya no me contesto nunca mas. En resumen, me hicieron perder tiempo!!! More
Wasted day Lied to me made an appointment and drove from Huntsville to find out the car wasn't there and then they told me had another for around same price and Lied to me made an appointment and drove from Huntsville to find out the car wasn't there and then they told me had another for around same price and came back 5000 dollars more! More
Exceptional Service I was impressed with my Salesperson. He takes pride in his work and his deliverance. This was a quick and professional process. Because of him and my I was impressed with my Salesperson. He takes pride in his work and his deliverance. This was a quick and professional process. Because of him and my experience, I no longer fear car salesmen. Thank you Derrian More