Central Houston Nissan

Charnea was extremely patient, made me feel super confident and comfortable with my purchase. I’m very happy with my experience, great attitude and very accommodating. She was also very knowledgeable confident and comfortable with my purchase. I’m very happy with my experience, great attitude and very accommodating. She was also very knowledgeable she poured so much knowledge into what I was buying. More

Review – Central Houston Nissan Used Cars Earlier in the day I contacted the dealership about a specific car and spoke directly with a salesperson named Rafael. We exchanged messages confirming the vehi the day I contacted the dealership about a specific car and spoke directly with a salesperson named Rafael. We exchanged messages confirming the vehicle and discussing when I could come see it. I told him I would come after work and even texted again when I was on my way. When I arrived at the dealership, Rafael pulled up in a small white Hyundai and asked me to wait a few minutes because he was working with another customer. I waited as he asked. While he was still busy, he came over and asked to see my driver’s license “real quick.” I told him I would prefer to see the car first before handing over my license. At that point he handed me off to another salesperson and I never saw Rafael again for the rest of the visit. The other salesman and I then drove around the lot in a golf cart looking for the bright orange car I had specifically come to see. After a few minutes he went inside the building, came back out, and told me the car had been sent to auction earlier that day at noon. That explanation did not add up. Rafael and I had been communicating about that exact car throughout the afternoon. I told him I was on my way about four hours after it was supposedly sent to auction, then spent another 35 minutes driving through traffic to get there. After arriving I waited for him to finish with another customer, then spent additional time riding around the lot looking for the vehicle. It was around 5:30 PM before anyone finally told me the car was “already gone.” At that point the salesperson offered for me to speak with a manager even though I had not asked to. The manager came out, apologized, and then asked if I might be interested in the same small white Hyundai that Rafael had originally pulled up in. Cars sell and inventory changes, and that is understandable. What is frustrating is confirming a specific vehicle, driving across town to see it, waiting at the dealership, and only then being told hours later that it had supposedly been gone since noon. Customers’ time should be respected, and this experience felt misleading and poorly handled. More

Steven Boyd my salesman was amazing, took great care of me after sale as well, I recommend 100% me after sale as well, I recommend 100% More

Juan mandado fue una persona cooperativa y muy respetuosa. Entendió mis necesidades y respeto mi tiempo respetuosa. Entendió mis necesidades y respeto mi tiempo More

Hani is an excellent sales person. He understood my needs and he gave me what I wanted. He called to make sure everything is going good with my new 2026 Nissan Sentra. I received excel He understood my needs and he gave me what I wanted. He called to make sure everything is going good with my new 2026 Nissan Sentra. I received excellent service from Hani start to finish. More

Jordan was my sales person and I want to give him a huge shoutout. He took care of me and made sure everything was perfect ! I love my new vehicle it was everything I asked for shoutout. He took care of me and made sure everything was perfect ! I love my new vehicle it was everything I asked for More

Charnea green was an excellent help, from the instant i walked in she was attentive and understood my needs. walked in she was attentive and understood my needs. More

Oscar V fue muy amble y entendio nuestras necesidades basicas. Lo recomendamos que buscan a oscar. basicas. Lo recomendamos que buscan a oscar. More

Jordan Canales is extremely professional and kind person who helped me get into my new car. He was awesome to work with and did all he could to get me approved who helped me get into my new car. He was awesome to work with and did all he could to get me approved More

By far the worst car buying experience I have ever had. I go in and trade in a vehicle for a used Ram 2500. I was told to start the vehicle by pressing the key fob against the push start…which I thought wa I go in and trade in a vehicle for a used Ram 2500. I was told to start the vehicle by pressing the key fob against the push start…which I thought was weird but I didn’t think much of it as I’ve never owned a Ram before. I got the vehicle and went home. That night I text my sales rep saying I left a few valuable items in my truck and if I could swing by first thing in the morning and retrieve them, which I was given the green light to do. When I showed up and inspected the truck the only compartment that was open was where my valuables were and they were GONE! I was told it wasn’t their problem and basically “tough crap”. Not even 24 hrs and theft occurred. I then come to find that my vehicle was starting that way because it had to be emergency started because there was an issue with the key fob. So they sold me a vehicle that didn’t start correctly and then told me tough crap when my items were taken from my trade in not even 24hrs later. And now the cherry on top. I signed off on them doing a 10 day payoff on my trade in. It has been 3 weeks now and my previous vehicle is not paid off and I’m being told I have a payment due and if I don’t pay the financing from my previous view will report me to the credit bureaus. This dealership is an absolute joke and management is awful….STAY AWAY!!!!! Update as well. No one will get back with me on the payoff that they haven’t done. Lawsuit is on its way to the dealership! More