Central Houston Nissan

My experience was great at Nissan Baker! My sales representative Jerry Thomas was super. Jerry was very patient and knowledgeable about everything that I asked. Jose Molina was awesome with getting representative Jerry Thomas was super. Jerry was very patient and knowledgeable about everything that I asked. Jose Molina was awesome with getting me financed and being able to leave the car dealership that same day with my new 2010 black Altima. More

The purchasing process is ok. But there're some problems about the after sales service. Everything of this car was fine but a small crack of side mirror when we're buying this car which is August 4th . So t about the after sales service. Everything of this car was fine but a small crack of side mirror when we're buying this car which is August 4th . So the sales man promised us it would be fixed after that day. Two days after which is August 6th, we're there taking our car home, we found some parts were MISSING, including a piece of cover on outside mirror, and a piece of door handle cover on driver's side. We feel terrible about these. If we can not trust the works of these small parts, how can we trust the works of other important parts? And unfortunately, the shop was closed when we're taking car. So the sales told us he can get the parts the next day and fix it within 5 minutes (and it proved that the sales knows nothing about this part). To avoid driving 2 hours back to College Station, where we live, and to save the fuel cost, we stayed at Houston for a night. We, again, were there to fix those parts on August 7th. And waited about 2 hours. Then the employee of service drive department, Roy, said we have to wait 5 or more days until they get the complete parts but not a piece of mirror and door handle covers. That means we waste 1 day at Houston and lots of fuel between College Station and Houston (even more, we might have to go back there AGAIN for the complete parts). What is even worse, the driver side door handle is out of order now (it falls out from the door). We ever thought about cash back or other way to cancel this deal, but we don’t want to do this. Because we do need a car and looking for another one is a big work. At first, we were happy about buying a car and thought we can recommend Baker Nissan Houston to our friends who coming to Texas and need cars . But now we just want those parts to be ready and the door to be fixed as soon as possible. More

Great experience- Chris Bennett is a great guy- very honest and professional and quick. After visiting several different dealers we were really bogged down until we met Chris at Baker and he was like a honest and professional and quick. After visiting several different dealers we were really bogged down until we met Chris at Baker and he was like a breath of fresh air and helped us wrap up a good deal in no time. Please go to him if you need a Nissan- just fabulous!! More

Jose Molina (sales manager)was my first contact he was friendly, helpful and accomodating he introduced me to Chad Bennet (salesman) he was also very friendly, throughly explained every detail about the c friendly, helpful and accomodating he introduced me to Chad Bennet (salesman) he was also very friendly, throughly explained every detail about the car, answered all questions we had, during test drive continued to show features on the car, he explained policies and service available he is very knowledgebel about Nissan and products, he also introduced us to the Asst.Service Manager (Edy Woodard)so that we would have a contact when it was time to service our car. Jose, Chad and Edy each gave me a business card to have a contact number if we had a problem. Melissa Casanova was our F&I person could not ask for anyone to be any more helpful or friendly in exploring finance options and closing the deal. All three were very professional could not have asked to be treated any better. We have already reccomended them to a friend that is looking for a car and our daughter was with us when we purchased our Murano and she is going to purchase a Rogue from them. Very good experience. More

Buying a car can be a painful experience if the saleperson is not friendly and easy to work with. We had an excellent experience and relationship with Chris Bennett throughout the entire process. saleperson is not friendly and easy to work with. We had an excellent experience and relationship with Chris Bennett throughout the entire process. He kept us informed and was willing to answer all of our questions. We were able to get in touch with him whenever we needed something, and he did everything that he could to take care of any concerns that we had. Chris and the other employees at Baker South were extremely friendly and helpful. We would definately recommend Baker South to anyone interested in purchasing a Nissan. Thanks for a great experience! More

I have now purchased my last 3 cars through Baker Nissan & I also use their service department. The quality of service given at Baker Nissan is GREAT. We all know that the waiting around the dealership afte & I also use their service department. The quality of service given at Baker Nissan is GREAT. We all know that the waiting around the dealership after you've decided on a car can be a cruel experience, but these guys make it a very painless wait. I will continue to use the services that Baker Nissan offers and I suggest that anyone that actually reads this go to Baker & enjoy your next car buying experience. Regards, Donavan & Sandra Fritzinger More

This was my first new vehicle purchase and I was extremely amazed with the Benson and Jose at Baker Nissan South. I had been to and dealt with at least three other Nissan dealerships in the Houston extremely amazed with the Benson and Jose at Baker Nissan South. I had been to and dealt with at least three other Nissan dealerships in the Houston area and was very disappointed and frustrated. I had began negotiating with Benson over the phone and by email and was able to meet with him afterwards. I liked that the person I initially spoke to on the phone was the person that I would be dealing with regarding the sale. At other dealers this was not the case. I felt like Benson and Jose both went above and beyond to work with me on the amount I wanted to send on a car and stuck by their word. It is not very often that you can seal a deal with just a handshake and feel secure that they will keep their word. This was truly a great experience and I thank them for their courtesies. More

It was one of the best car buying experience I ever had in long while. Shelby was a true model of what a saleman should do, "Listen to your Customer First". Never felt pushed or pressured, It was truly an in long while. Shelby was a true model of what a saleman should do, "Listen to your Customer First". Never felt pushed or pressured, It was truly an amazing experience. The sale manager was also professional and the Finance Manager were very helpful in the process. Many thanks to you guys and I will definitely recommend this dealership to my friends. More

I was looking to trade in my 2006 vehicle with no hassle. Carl Baker consistently e-mail me with my options. I told him about certain financial circumstances and Carl Baker and the Nissan team helped me. Carl Baker consistently e-mail me with my options. I told him about certain financial circumstances and Carl Baker and the Nissan team helped me. I would recommend their service to my friends. More