
Central Houston Nissan
Houston, TX
Filter Reviews by Keyword
By Type
Showing 1,350 reviews
I've spent the last few weeks scouring the car adds for a good priced, low mileage used car, I normally use Chron.com for this process. I found several dealerships with the vehicle I was Looking for (Nissan, good priced, low mileage used car, I normally use Chron.com for this process. I found several dealerships with the vehicle I was Looking for (Nissan, Altima, Coupe) after finding a couple I really liked, I began filling out contact/response areas on the dealership websites, I spoke to about three or four salesman, most sent emails, I replied to every email, answering and asking questions, the only dealership / salesman that took the time to respond back to my emails was Chris Bennett, we only spoke for a couple of minutes, but during that time he really listened and answered my questions, while providing questions of his own to better understand my situation, Chris was open and honest about what to expect, he never pressured me and instead made me comfortable, he never one time bad mouthed another dealership (which is more then I can say for some) I felt Chris wanted to help. I was about 45 minutes early for my appointment, but when one of the other salesmen motioned for him, he seemed to know who I was. He asked what I wanted to do, which did I want to look at, he walked with me the whole time, once I found the vehicle I was interested in, he immediately went to get keys and explained everytrhing about the car, answering questions the entire time. We went to the dealership floor and I was introduced to Kenny Franks and several othe gentlemen working at Baker Nissan South, Kenny was right there to answer questions, to make sure we were comfortable and taken care of, a genuinely fine gentlemen. My entire time at Baker South while nervous at spending money and having everyone look at and rate your life because you need to borrow money to buy a car, was the most pleasant experience I have ever had in buying a vehicle. Every person I met seemed real and friendly, everyone was responsive to me and my request without ever one single time making me feeled pressured or unwelcome. Even Jeff in Finance (I apologize for not remembering his last name) turned a normally tense time into an enjoyable friendly conversation while explaining mountains of paperwork, options and possibilites. I will definately be back to Baker Nissan South it was worth the travel time and distance. Anyone reading this take my word, these guys will help you get that car, or put you on the right path to that car. More
I would absolutely recommend this dealer to anyone. Chris was such a pleasure to work with. He answered all of our questions thoroughly, didn't pressure us, and was extremely patient with us. I think Chris was such a pleasure to work with. He answered all of our questions thoroughly, didn't pressure us, and was extremely patient with us. I think this is a rare find in a car salesman, so I will continue to give my business to Baker Nissan. More
I had an excellent experience at Baker Nissan South. Soon as I walk on the lot Mr. Chris Bennett assisted me with finding the right vehicle for me and my family! Chris helped with picking the right colo Soon as I walk on the lot Mr. Chris Bennett assisted me with finding the right vehicle for me and my family! Chris helped with picking the right color and didn't mind riding along on several test drives of different vehicles. The whole management time was just as professional a Mr. Bennett. I will not hesitate to recommend Baker Nissan South to anyone. Before I typed this review, I told atleast 5 people about the wonderful customer service. Thanks again Baker Nissan South for a very professional atmosphere and life changing experience at a dealership. More
Service sucks, I could have went to tke Zoo for better service. They have deceptive business practices,dishonest and untrustworthy sales persons and financing is ridiculously pushy and unfair. I have cont service. They have deceptive business practices,dishonest and untrustworthy sales persons and financing is ridiculously pushy and unfair. I have contacted the better business bureau and my attorney to file a complaint More
Found a car online and talked with Shane @ Baker Nissan. I asked as many questions as possible to know everything about the car and their financing. I couldn't understand why this car was priced so low... I asked as many questions as possible to know everything about the car and their financing. I couldn't understand why this car was priced so low... I thought for sure something was wrong with it. We decided to drive 2.5 hours to check it out and buy the car. The only thing that could have went better is it NOT take 3 hours to fill out paperwork and my sales person to have known a bit more about the financing part of the car. Other than that, it was a great experience and we would definitely do business with Baker Nissan again. More
I had just started car shopping a week prior and was already getting really stressed out with other dealerships. I had called in to check their inventory for Altima Coupes and sure enough they had one t already getting really stressed out with other dealerships. I had called in to check their inventory for Altima Coupes and sure enough they had one that sounded great. I went later on that evening to test drive, never thinking I would purchase anything that day. Mario told me that if he could meet all my criteria would I stay and buy a car from him that evening and I agreed. I was really nervous because this was the first time I ever bought a car. The staff is so sweet and literally goes over every detail with you. I would highly recommend Baker Nissan to anyone!! More
The Sales Associate, Shane Williams was very helpful and considerate and did an excellent job of follow through. His personal attention to all aspects of the process was directly responsible for this being considerate and did an excellent job of follow through. His personal attention to all aspects of the process was directly responsible for this being a positive experience and I appreciate his efforts. More
Godwin was extremely polite and was not 'pushy'. Together with Jose, a fair deal was negotiated with no harsh words....all was quite cordial. I also appreciate that there were no bait and switch ta Together with Jose, a fair deal was negotiated with no harsh words....all was quite cordial. I also appreciate that there were no bait and switch tactics used (as I encountered w/ another dealership). I would recommend Baker Nissan to anyone I knew looking for a new car. Many thanks! More
My experience with Baker Nissan South was great! Car buying can be a very stressful and complicated experience, but at Baker Nissan South, they make it a pleasant and smooth journey to finding the car t buying can be a very stressful and complicated experience, but at Baker Nissan South, they make it a pleasant and smooth journey to finding the car thats right for you and at the right price. They are a team of professional, friendly, respectful and kind people. I would like to especially thank Mr. Benson Peters who took extra effort and time and left no questions unanswered. Everyone at Baker Nissan South make you feel welcomed and they are not atall pushy like other dealerships (Mossy, Sterling McCall,etc). I am so glad I found my Murano at Baker Nissan South and I appreciate all the help offered by them. More
I came in asking for Shane Willimas because he had called me that moring and convinced me to come out. When I arrived he turned me over to another sales person. At first there was an issue with the sales per me that moring and convinced me to come out. When I arrived he turned me over to another sales person. At first there was an issue with the sales person that started helping me . He was not understanding what I was really looking for and I almost walked out. If it would have ended there then this review would be all (1). Then Shane took over and we talked about what kind of car and price range I was looking for. He told me that if he could meet all my criteria would I stay and buy a car from him. I aggreed. Several challenges came up and were eventually resolved. The car I wanted was at the North store and it took longer than expected to be transfered. After inspecting it we determined that it had some problems and Shane promised he would fix them. He fixed all the concerns on the car during and after the sale. The bad side of all this was it took from 9:30 am until 7:30pm to complete the deal and drive the car home. Mainly because every time a negative issue came up, Shane wanted to make sure it was addressed and resloved that day. I will say that in the end, Shane Williams proved to be a man of his word. This is an attribute that is not prominent in used car salespeople as a general rule. I can honestly say this because I had a terrible experience at the North store and Shane did everything he could possibly do to make it right. Anyway, in the end, my wife and I are very satisfied with him and will definately recommend him to our family and friends. The price could have been about $500 lower, in my opinion. More