Central Houston Nissan | Page 126

I had an excellent experience at Baker Nissan South. Soon as I walk on the lot Mr. Chris Bennett assisted me with finding the right vehicle for me and my family! Chris helped with picking the right colo Soon as I walk on the lot Mr. Chris Bennett assisted me with finding the right vehicle for me and my family! Chris helped with picking the right color and didn't mind riding along on several test drives of different vehicles. The whole management time was just as professional a Mr. Bennett. I will not hesitate to recommend Baker Nissan South to anyone. Before I typed this review, I told atleast 5 people about the wonderful customer service. Thanks again Baker Nissan South for a very professional atmosphere and life changing experience at a dealership. More

Service sucks, I could have went to tke Zoo for better service. They have deceptive business practices,dishonest and untrustworthy sales persons and financing is ridiculously pushy and unfair. I have cont service. They have deceptive business practices,dishonest and untrustworthy sales persons and financing is ridiculously pushy and unfair. I have contacted the better business bureau and my attorney to file a complaint More

Found a car online and talked with Shane @ Baker Nissan. I asked as many questions as possible to know everything about the car and their financing. I couldn't understand why this car was priced so low... I asked as many questions as possible to know everything about the car and their financing. I couldn't understand why this car was priced so low... I thought for sure something was wrong with it. We decided to drive 2.5 hours to check it out and buy the car. The only thing that could have went better is it NOT take 3 hours to fill out paperwork and my sales person to have known a bit more about the financing part of the car. Other than that, it was a great experience and we would definitely do business with Baker Nissan again. More

I had just started car shopping a week prior and was already getting really stressed out with other dealerships. I had called in to check their inventory for Altima Coupes and sure enough they had one t already getting really stressed out with other dealerships. I had called in to check their inventory for Altima Coupes and sure enough they had one that sounded great. I went later on that evening to test drive, never thinking I would purchase anything that day. Mario told me that if he could meet all my criteria would I stay and buy a car from him that evening and I agreed. I was really nervous because this was the first time I ever bought a car. The staff is so sweet and literally goes over every detail with you. I would highly recommend Baker Nissan to anyone!! More

The Sales Associate, Shane Williams was very helpful and considerate and did an excellent job of follow through. His personal attention to all aspects of the process was directly responsible for this being considerate and did an excellent job of follow through. His personal attention to all aspects of the process was directly responsible for this being a positive experience and I appreciate his efforts. More

Godwin was extremely polite and was not 'pushy'. Together with Jose, a fair deal was negotiated with no harsh words....all was quite cordial. I also appreciate that there were no bait and switch ta Together with Jose, a fair deal was negotiated with no harsh words....all was quite cordial. I also appreciate that there were no bait and switch tactics used (as I encountered w/ another dealership). I would recommend Baker Nissan to anyone I knew looking for a new car. Many thanks! More

My experience with Baker Nissan South was great! Car buying can be a very stressful and complicated experience, but at Baker Nissan South, they make it a pleasant and smooth journey to finding the car t buying can be a very stressful and complicated experience, but at Baker Nissan South, they make it a pleasant and smooth journey to finding the car thats right for you and at the right price. They are a team of professional, friendly, respectful and kind people. I would like to especially thank Mr. Benson Peters who took extra effort and time and left no questions unanswered. Everyone at Baker Nissan South make you feel welcomed and they are not atall pushy like other dealerships (Mossy, Sterling McCall,etc). I am so glad I found my Murano at Baker Nissan South and I appreciate all the help offered by them. More

I came in asking for Shane Willimas because he had called me that moring and convinced me to come out. When I arrived he turned me over to another sales person. At first there was an issue with the sales per me that moring and convinced me to come out. When I arrived he turned me over to another sales person. At first there was an issue with the sales person that started helping me . He was not understanding what I was really looking for and I almost walked out. If it would have ended there then this review would be all (1). Then Shane took over and we talked about what kind of car and price range I was looking for. He told me that if he could meet all my criteria would I stay and buy a car from him. I aggreed. Several challenges came up and were eventually resolved. The car I wanted was at the North store and it took longer than expected to be transfered. After inspecting it we determined that it had some problems and Shane promised he would fix them. He fixed all the concerns on the car during and after the sale. The bad side of all this was it took from 9:30 am until 7:30pm to complete the deal and drive the car home. Mainly because every time a negative issue came up, Shane wanted to make sure it was addressed and resloved that day. I will say that in the end, Shane Williams proved to be a man of his word. This is an attribute that is not prominent in used car salespeople as a general rule. I can honestly say this because I had a terrible experience at the North store and Shane did everything he could possibly do to make it right. Anyway, in the end, my wife and I are very satisfied with him and will definately recommend him to our family and friends. The price could have been about $500 lower, in my opinion. More

My dealings with Baker Nissan South was very poor. I would not recommend them to anyone. It started with Chris Bennet e-mailing me a price for a new 2011 Nissan Rogue (with quick response). He told me would not recommend them to anyone. It started with Chris Bennet e-mailing me a price for a new 2011 Nissan Rogue (with quick response). He told me over the phone he had me approved for a new Roque within my monthly payment range ($450) with putting $2,000 down. I also received an additional e-mail from Jose Molina offering an additional $500 off, a free window tint, and 1 year free maintenance (unlimited mileage). When I showed up for my appointment the next day Chris was not there, so I was given to Shelby (who was very helpful) After taking a test drive and picking out a vehicle, I gave copies of the e-mails I had received with the pricing/discounts to Shelby. Shelby came back from financing with a price that was $3800 higher than what was e-mailed and higher than the monthly price I was told was available. I had just wasted over 2 hours of mine, my wife's, and Shelby's time. After a little haggling we agreed on a price, because I was in a bind. Our company had taken away our company vehicles and said we needed to get our own by the end of the year. I was going out of town the next day, so I had to make a deal. Then to top it off, I had to drive back 45 minutes, later in the day because they had put the wrong vin on the paperwork. I love the vehicle so far, but am very leary of the dealer standing behind what they say they will do. Don't believe what you are told up front. More

My experience with this dealership and the sales associates was very pleasant. Not only did Shelby and John stay late to assist me with my purchase and any questions I may have had, they also battle associates was very pleasant. Not only did Shelby and John stay late to assist me with my purchase and any questions I may have had, they also battled the rain and made sure I didn't leave without providing me as mush information as possible. The customer service here is great. From the moment I walked in the door to the time I left, I was treated with the best service possible. Shelby even followed up a few days later to make sure I was satisfied with my purchase and to answer any questions I may have. I would definitely recommend this dealership and these particullar sales associates to my friends, family, and even coworkers. I am completely satisfied with my experience and purchase. More