Central Houston Nissan

I had just started car shopping a week prior and was already getting really stressed out with other dealerships. I had called in to check their inventory for Altima Coupes and sure enough they had one t already getting really stressed out with other dealerships. I had called in to check their inventory for Altima Coupes and sure enough they had one that sounded great. I went later on that evening to test drive, never thinking I would purchase anything that day. Mario told me that if he could meet all my criteria would I stay and buy a car from him that evening and I agreed. I was really nervous because this was the first time I ever bought a car. The staff is so sweet and literally goes over every detail with you. I would highly recommend Baker Nissan to anyone!! More

The Sales Associate, Shane Williams was very helpful and considerate and did an excellent job of follow through. His personal attention to all aspects of the process was directly responsible for this being considerate and did an excellent job of follow through. His personal attention to all aspects of the process was directly responsible for this being a positive experience and I appreciate his efforts. More

Godwin was extremely polite and was not 'pushy'. Together with Jose, a fair deal was negotiated with no harsh words....all was quite cordial. I also appreciate that there were no bait and switch ta Together with Jose, a fair deal was negotiated with no harsh words....all was quite cordial. I also appreciate that there were no bait and switch tactics used (as I encountered w/ another dealership). I would recommend Baker Nissan to anyone I knew looking for a new car. Many thanks! More

My experience with Baker Nissan South was great! Car buying can be a very stressful and complicated experience, but at Baker Nissan South, they make it a pleasant and smooth journey to finding the car t buying can be a very stressful and complicated experience, but at Baker Nissan South, they make it a pleasant and smooth journey to finding the car thats right for you and at the right price. They are a team of professional, friendly, respectful and kind people. I would like to especially thank Mr. Benson Peters who took extra effort and time and left no questions unanswered. Everyone at Baker Nissan South make you feel welcomed and they are not atall pushy like other dealerships (Mossy, Sterling McCall,etc). I am so glad I found my Murano at Baker Nissan South and I appreciate all the help offered by them. More

I came in asking for Shane Willimas because he had called me that moring and convinced me to come out. When I arrived he turned me over to another sales person. At first there was an issue with the sales per me that moring and convinced me to come out. When I arrived he turned me over to another sales person. At first there was an issue with the sales person that started helping me . He was not understanding what I was really looking for and I almost walked out. If it would have ended there then this review would be all (1). Then Shane took over and we talked about what kind of car and price range I was looking for. He told me that if he could meet all my criteria would I stay and buy a car from him. I aggreed. Several challenges came up and were eventually resolved. The car I wanted was at the North store and it took longer than expected to be transfered. After inspecting it we determined that it had some problems and Shane promised he would fix them. He fixed all the concerns on the car during and after the sale. The bad side of all this was it took from 9:30 am until 7:30pm to complete the deal and drive the car home. Mainly because every time a negative issue came up, Shane wanted to make sure it was addressed and resloved that day. I will say that in the end, Shane Williams proved to be a man of his word. This is an attribute that is not prominent in used car salespeople as a general rule. I can honestly say this because I had a terrible experience at the North store and Shane did everything he could possibly do to make it right. Anyway, in the end, my wife and I are very satisfied with him and will definately recommend him to our family and friends. The price could have been about $500 lower, in my opinion. More

My dealings with Baker Nissan South was very poor. I would not recommend them to anyone. It started with Chris Bennet e-mailing me a price for a new 2011 Nissan Rogue (with quick response). He told me would not recommend them to anyone. It started with Chris Bennet e-mailing me a price for a new 2011 Nissan Rogue (with quick response). He told me over the phone he had me approved for a new Roque within my monthly payment range ($450) with putting $2,000 down. I also received an additional e-mail from Jose Molina offering an additional $500 off, a free window tint, and 1 year free maintenance (unlimited mileage). When I showed up for my appointment the next day Chris was not there, so I was given to Shelby (who was very helpful) After taking a test drive and picking out a vehicle, I gave copies of the e-mails I had received with the pricing/discounts to Shelby. Shelby came back from financing with a price that was $3800 higher than what was e-mailed and higher than the monthly price I was told was available. I had just wasted over 2 hours of mine, my wife's, and Shelby's time. After a little haggling we agreed on a price, because I was in a bind. Our company had taken away our company vehicles and said we needed to get our own by the end of the year. I was going out of town the next day, so I had to make a deal. Then to top it off, I had to drive back 45 minutes, later in the day because they had put the wrong vin on the paperwork. I love the vehicle so far, but am very leary of the dealer standing behind what they say they will do. Don't believe what you are told up front. More

My experience with this dealership and the sales associates was very pleasant. Not only did Shelby and John stay late to assist me with my purchase and any questions I may have had, they also battle associates was very pleasant. Not only did Shelby and John stay late to assist me with my purchase and any questions I may have had, they also battled the rain and made sure I didn't leave without providing me as mush information as possible. The customer service here is great. From the moment I walked in the door to the time I left, I was treated with the best service possible. Shelby even followed up a few days later to make sure I was satisfied with my purchase and to answer any questions I may have. I would definitely recommend this dealership and these particullar sales associates to my friends, family, and even coworkers. I am completely satisfied with my experience and purchase. More

My husband and I went into the dealership in search of a vehicle to accommodate our growing family. We appreciated the fact that everyone we met was very helpful and not pushy. We feel that we received th vehicle to accommodate our growing family. We appreciated the fact that everyone we met was very helpful and not pushy. We feel that we received the best deal possible in regards to the vehicle price and financing. Our salesman, Jerry, was very insightful in showing us all the features our vehicle had to offer. Jose worked to establish a price that would work within our liking. And lastly, financing (Roger & Ahmad) came in at the end to close the deal as effortlessly as possible. We would definitely recommend any of these gentlemen to our family/friends (or even complete strangers). More

I am a repeat customer and was as pleased the second time as the first. My sales rep, Chris Bennett was knowledgable, courteous and patient. I am pleased with my purchase. I have received follow up phone ca as the first. My sales rep, Chris Bennett was knowledgable, courteous and patient. I am pleased with my purchase. I have received follow up phone calls and will contact Chris if I need information. I will return for my next car eventhough I no longer live in the city. More

I was pleasantly surprised with a phone call from Shelby Allen following up on my previous visit to the dealership. Shelby and Jose stayed late with me (1 1/2 hours after close!), working out how to get the Allen following up on my previous visit to the dealership. Shelby and Jose stayed late with me (1 1/2 hours after close!), working out how to get the monthly payments of my new 2011 Nissan Altima Coupe within my budget. I wasn't planning on buying a car until next month, however, the gentlemen at Baker Nissan South went the extra mile to make the transaction happen this month. Shelby even drove to my office the next day to with the paperwork, in order to expedite the process. Jeff in financing was helpful and very organized to make the purchase quite easy. I would definitely recommend this dealership. More