
Central Houston Nissan
Houston, TX
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Very friendly service. No games. Sales staff stuck to their word on the deals made on phone and through email. Sales staff did not try to sell unnecessary options or add dubious charges to car price. A their word on the deals made on phone and through email. Sales staff did not try to sell unnecessary options or add dubious charges to car price. All these things happened to me the last time I bought a car so I was very happy with this straightforward approach. Also they provided a very thorough instruction overview during delivery of my new car. More
Excellent customer service! I really enjoyed working with Mr. Shelby Allen he was very pleasant on the phone and even more so in person. I will definitely recommend Baker Nissan South and come back when the Mr. Shelby Allen he was very pleasant on the phone and even more so in person. I will definitely recommend Baker Nissan South and come back when the time comes for my next vehicle purchase.Thank you! More
For the past almost 20 years, the Baker Family of Nissan dealerships has again extended it's best and most professional team to achieve complete satisfaction. Keep op the great work South Store. Continue dealerships has again extended it's best and most professional team to achieve complete satisfaction. Keep op the great work South Store. Continue to show the other Nissan Shops in the area how truly "Choice" really does matter especially when it results in the excellent "Baker Experience." More
Shelby the salesman listened to me and based on that he showed me only cars I wanted to see. No pressure, good personality, polite and knowledgeable. The closer did his job professionally and quickly a showed me only cars I wanted to see. No pressure, good personality, polite and knowledgeable. The closer did his job professionally and quickly and didn't try to sell me things he knew I won't want, great job. More
Walked in the dealership 1 1/2 weeks ago and meet the new car sales guy Chris. Chris introduced himself and I gave him specific details (color + features) on the car my wife wanted in 5 minutes. Chris contac car sales guy Chris. Chris introduced himself and I gave him specific details (color + features) on the car my wife wanted in 5 minutes. Chris contacted me every other day to give me a status on finding her vehicle. It only took Chris a week to get it when other dealers in Houston told me, "Sorry,Charlie!" Chris, went above and beyond the call of duty to get my wife the car she asked for. Ironically, she didn't buy the car Chris ordered for her, instead, she purchased a Maxima with a new 2011 color instead of the basic black she had requested. The entire process working with Jose and their F&I rep Jeff took less than an hour even after we had switched cars! We purchase 2 new vehicles every 2 - 3 yrs and I must say that Baker Nissan, exceeded our expectations. Ask for Chris in Sales, Jose the Manager and Jeff the Finance guy. They will take care of you!!! Great job, guys! The Drummonds More
I have experience the worst ever I know i been at other dealer and make you wait for hours to get you approve but when they give you a car to drive and thats not hte right car your gonna get and the paper dealer and make you wait for hours to get you approve but when they give you a car to drive and thats not hte right car your gonna get and the paper work changes you better make sure you call in before you go an think your siging for the car you already driving other wise your wait will be 3 to 4 hours long just to get back in finacial to tell you they made the deal on another car and not the one your driving..after all I did not end up getting anything there did not like payments and yes Lawrence was awsome working with me on my payment but by them I was just to upset for the wait I had to spend there 3 days an no car approval WOW!!! yet I put money down and JEFF LUKER who was the guy that was going to sign my deal said he would call me to let me know if my money can be reverse without me having to go up there AGAIN!...I call since 9am left messages email call other to get a hold of him and yet no respond and is now going on 4pm of course no deal your a nobody there now thats just how it its there they just give you the run arounds before you can get an answer I will not ever go back there again. More
I enjoyed Gerald's friendly manner. He was patient with me and took the time to maker sure all of my questions were answered. I got the car that I wanted, and he did his best to make sure I stayed in my p me and took the time to maker sure all of my questions were answered. I got the car that I wanted, and he did his best to make sure I stayed in my price range. The financial process was smooth and efficient. I am looking forward to upgrading in a few years and I will definitely come back to see Gerald again. More
I only came for a service for a recall and oil change, and wanted to just see newer vehicles. Ben Lazano (service) was great with being detailed on the service and introducing me to Chis Bennett (salesman and wanted to just see newer vehicles. Ben Lazano (service) was great with being detailed on the service and introducing me to Chis Bennett (salesman). Chris was really great and have a BALL of energy. It was freezing COLD & Raining but he still went out his way for me to see every vehicle I wanted to see. He's also very knowledgable about different vehicles and how it may fit your life style. He's AWESOME! Jeff Luker (finance) was very nice and explained every piece of paper, maybe twice if I asked. He broke down anything I didn't understand. My entire experience was very nice. More
I had a very pleasant experience at this delaer. Chris is a very energetic and knowledgable salesman. I enjoyed woking with him. I was dreading buying a car because I cannot stand B.S. and high pressure is a very energetic and knowledgable salesman. I enjoyed woking with him. I was dreading buying a car because I cannot stand B.S. and high pressure sales. This tranaction was actually pleasant. I was amazed. The negotiations were efficient. I feel as though I got more car for my money than I had expected. I love my fully loaded Nissan Maxima. It makes every trip an enjoyable experience since it is just so much fun to drive. I will return to this dealer and I highly recommend it. I am a 47 yr old female healthcare professional. More
I am "over the top!" pleased with the service I received from Chris Bennett, Salesman. He is a First Class salesperson with an extremely satisfaction-oriented personality. He brought the vehicle to received from Chris Bennett, Salesman. He is a First Class salesperson with an extremely satisfaction-oriented personality. He brought the vehicle to me for an intial "show". He was very courteous and returned every phone call. I knew that he was most concerned about customer satisfaction. I recommend Mr. Bennett for your highest award for excellence in sales! More