Central Houston Nissan
Houston, TX
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I have experience the worst ever I know i been at other dealer and make you wait for hours to get you approve but when they give you a car to drive and thats not hte right car your gonna get and the paper dealer and make you wait for hours to get you approve but when they give you a car to drive and thats not hte right car your gonna get and the paper work changes you better make sure you call in before you go an think your siging for the car you already driving other wise your wait will be 3 to 4 hours long just to get back in finacial to tell you they made the deal on another car and not the one your driving..after all I did not end up getting anything there did not like payments and yes Lawrence was awsome working with me on my payment but by them I was just to upset for the wait I had to spend there 3 days an no car approval WOW!!! yet I put money down and JEFF LUKER who was the guy that was going to sign my deal said he would call me to let me know if my money can be reverse without me having to go up there AGAIN!...I call since 9am left messages email call other to get a hold of him and yet no respond and is now going on 4pm of course no deal your a nobody there now thats just how it its there they just give you the run arounds before you can get an answer I will not ever go back there again. More
I enjoyed Gerald's friendly manner. He was patient with me and took the time to maker sure all of my questions were answered. I got the car that I wanted, and he did his best to make sure I stayed in my p me and took the time to maker sure all of my questions were answered. I got the car that I wanted, and he did his best to make sure I stayed in my price range. The financial process was smooth and efficient. I am looking forward to upgrading in a few years and I will definitely come back to see Gerald again. More
I only came for a service for a recall and oil change, and wanted to just see newer vehicles. Ben Lazano (service) was great with being detailed on the service and introducing me to Chis Bennett (salesman and wanted to just see newer vehicles. Ben Lazano (service) was great with being detailed on the service and introducing me to Chis Bennett (salesman). Chris was really great and have a BALL of energy. It was freezing COLD & Raining but he still went out his way for me to see every vehicle I wanted to see. He's also very knowledgable about different vehicles and how it may fit your life style. He's AWESOME! Jeff Luker (finance) was very nice and explained every piece of paper, maybe twice if I asked. He broke down anything I didn't understand. My entire experience was very nice. More
I had a very pleasant experience at this delaer. Chris is a very energetic and knowledgable salesman. I enjoyed woking with him. I was dreading buying a car because I cannot stand B.S. and high pressure is a very energetic and knowledgable salesman. I enjoyed woking with him. I was dreading buying a car because I cannot stand B.S. and high pressure sales. This tranaction was actually pleasant. I was amazed. The negotiations were efficient. I feel as though I got more car for my money than I had expected. I love my fully loaded Nissan Maxima. It makes every trip an enjoyable experience since it is just so much fun to drive. I will return to this dealer and I highly recommend it. I am a 47 yr old female healthcare professional. More
I am "over the top!" pleased with the service I received from Chris Bennett, Salesman. He is a First Class salesperson with an extremely satisfaction-oriented personality. He brought the vehicle to received from Chris Bennett, Salesman. He is a First Class salesperson with an extremely satisfaction-oriented personality. He brought the vehicle to me for an intial "show". He was very courteous and returned every phone call. I knew that he was most concerned about customer satisfaction. I recommend Mr. Bennett for your highest award for excellence in sales! More
I've spent the last few weeks scouring the car adds for a good priced, low mileage used car, I normally use Chron.com for this process. I found several dealerships with the vehicle I was Looking for (Nissan, good priced, low mileage used car, I normally use Chron.com for this process. I found several dealerships with the vehicle I was Looking for (Nissan, Altima, Coupe) after finding a couple I really liked, I began filling out contact/response areas on the dealership websites, I spoke to about three or four salesman, most sent emails, I replied to every email, answering and asking questions, the only dealership / salesman that took the time to respond back to my emails was Chris Bennett, we only spoke for a couple of minutes, but during that time he really listened and answered my questions, while providing questions of his own to better understand my situation, Chris was open and honest about what to expect, he never pressured me and instead made me comfortable, he never one time bad mouthed another dealership (which is more then I can say for some) I felt Chris wanted to help. I was about 45 minutes early for my appointment, but when one of the other salesmen motioned for him, he seemed to know who I was. He asked what I wanted to do, which did I want to look at, he walked with me the whole time, once I found the vehicle I was interested in, he immediately went to get keys and explained everytrhing about the car, answering questions the entire time. We went to the dealership floor and I was introduced to Kenny Franks and several othe gentlemen working at Baker Nissan South, Kenny was right there to answer questions, to make sure we were comfortable and taken care of, a genuinely fine gentlemen. My entire time at Baker South while nervous at spending money and having everyone look at and rate your life because you need to borrow money to buy a car, was the most pleasant experience I have ever had in buying a vehicle. Every person I met seemed real and friendly, everyone was responsive to me and my request without ever one single time making me feeled pressured or unwelcome. Even Jeff in Finance (I apologize for not remembering his last name) turned a normally tense time into an enjoyable friendly conversation while explaining mountains of paperwork, options and possibilites. I will definately be back to Baker Nissan South it was worth the travel time and distance. Anyone reading this take my word, these guys will help you get that car, or put you on the right path to that car. More
I would absolutely recommend this dealer to anyone. Chris was such a pleasure to work with. He answered all of our questions thoroughly, didn't pressure us, and was extremely patient with us. I think Chris was such a pleasure to work with. He answered all of our questions thoroughly, didn't pressure us, and was extremely patient with us. I think this is a rare find in a car salesman, so I will continue to give my business to Baker Nissan. More
I had an excellent experience at Baker Nissan South. Soon as I walk on the lot Mr. Chris Bennett assisted me with finding the right vehicle for me and my family! Chris helped with picking the right colo Soon as I walk on the lot Mr. Chris Bennett assisted me with finding the right vehicle for me and my family! Chris helped with picking the right color and didn't mind riding along on several test drives of different vehicles. The whole management time was just as professional a Mr. Bennett. I will not hesitate to recommend Baker Nissan South to anyone. Before I typed this review, I told atleast 5 people about the wonderful customer service. Thanks again Baker Nissan South for a very professional atmosphere and life changing experience at a dealership. More
Service sucks, I could have went to tke Zoo for better service. They have deceptive business practices,dishonest and untrustworthy sales persons and financing is ridiculously pushy and unfair. I have cont service. They have deceptive business practices,dishonest and untrustworthy sales persons and financing is ridiculously pushy and unfair. I have contacted the better business bureau and my attorney to file a complaint More
Found a car online and talked with Shane @ Baker Nissan. I asked as many questions as possible to know everything about the car and their financing. I couldn't understand why this car was priced so low... I asked as many questions as possible to know everything about the car and their financing. I couldn't understand why this car was priced so low... I thought for sure something was wrong with it. We decided to drive 2.5 hours to check it out and buy the car. The only thing that could have went better is it NOT take 3 hours to fill out paperwork and my sales person to have known a bit more about the financing part of the car. Other than that, it was a great experience and we would definitely do business with Baker Nissan again. More