
Central Houston Nissan
Houston, TX
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This dealership is AWESOME! The people there are extremely helpful and very willing to get you exactly what you want out of a car for a price that you can afford. I am a woman in my early 20s and we extremely helpful and very willing to get you exactly what you want out of a car for a price that you can afford. I am a woman in my early 20s and went into this dealership all by myself, not having ever bought a car. Sean and Jose were both very willing to get my what I wanted without trying to rip me off. I got a FANTASTIC deal of a new nissan altima lease and I am in love with my car and the price of it. I would definitely recommend this dealership for anyone in Houston! All of the staff were friendly and talkative and took great care of me and I am sure they would for anyone else. More
I went to Baker Jackson to purchase a car I knew exactly what i wanted and how much I was going to be able to spend. A salesman named Ross greeted me and showed me a few choices of the vehicles I wanted. W what i wanted and how much I was going to be able to spend. A salesman named Ross greeted me and showed me a few choices of the vehicles I wanted. We talked for a minute i explained my situation and even told him what my credit scores looked like. No problem he said we went inside to start the process, he then involved another salesman named Shelby they both gathered my information. They then asked me to hang on for a few minutes and then came back, asked me a few more questions and left again. They then asked if I was intreasted in purchaseing a new car and I told them I wouldnt mind if it was in my price range they then showed me 3 cars that were in my price range and lucky for them one of them was the exact make and model that i wanted. So to make a long story short I arrived at 6pm on a Sat. waited for the finance manager to work on my deal I waited and waited and waited. Ross then walks by me and says oh let me go check on your deal. He comes back and says he is still working on it the banks are slow on Sat. he states and disappears. Shelby meanwhile is dealing with another customer and only notices me when he see's me walking to my vehicle to leave. He then says wait i'm going to go check on your deal looks for Ross and then goes back to the other customer. Finally Ross comes back and says oh its to late we will have to call you on Monday after we get you a deal. It was after 8pm and I was very upset that they had me standing there just to tell me we will call you Monday. Monday rolls around and i have to call the dealership a total of 7 times to get a hold of one of the two salesmen when i finally speak to one of them he informs me that they can not get me financed for the car that i want and they would be able to get me financed for a less cheaper and inexpensive model. By now I am already unhappy and wanted to see what the next excuse was so i said to him ok lets shoot for something less expensive I selected another vehicle and he said we will get to work on it and I will call you back. Four hours later and still no call back so I call back and ask for Shelby oh he says Ross didn't call you well we could not get you into that car neither maybe a pre owned vehicle also do you think you can put more money down..........Wow now would you refer these guys to someone? More
HAD BEEN LOOKING TO BUY 2 NEW NISSAN TRUCKS,NOT SO AFTER THIS EXPERIENCE ,I set up an appointment to have throttle body cleaned and have recall taken care of ,pertaining to seat belt for the second time. Se THIS EXPERIENCE ,I set up an appointment to have throttle body cleaned and have recall taken care of ,pertaining to seat belt for the second time. Service advisor told me @ 3:00 PM that they did not have time to service truck,and to come and pick it up. To this day my recall has not been taken care of properly. After making an appointment for this and being jacked around by service advisor and service manager,I find it very dificult to return or recomend this dealership to anyone for service or sales. Service manager and service advisor was very rude and had no concern for me as a customer. More
Wonderful experience! Make Baker Nissan your first (and only) stop, and you really can ENJOY buying a car. We received a quote over the internet, negotiated a price, and were actually given the exact same only) stop, and you really can ENJOY buying a car. We received a quote over the internet, negotiated a price, and were actually given the exact same price when we arrived at the dealership. No tricks, no hidden costs or fees. Chris Bennett, our sales person, was helpful, friendly and funny; he had a great attitude from the minute we walked in the door and throughout the process. All the steps of the buying process went smoothly and quickly. We were very impressed by this positive experience and highly recommend working with Baker Nissan and their friendly staff (especially Chris)! More
It took me some shopping around before purchasing my vehicle, I went to several dealerships and I was not provided with the customer service that Benson Peters was able to do. He was very friendly, prof vehicle, I went to several dealerships and I was not provided with the customer service that Benson Peters was able to do. He was very friendly, professional and patient through out the sales process. He was able to find me the exact car that I wanted, the other dealers made me test drive cars that I was not satisfied with. Benson was great to work with he went above and beyond to quickly respond to the special needs that I had. When we went for a test drive Benson explained the features on the car. He was very patient with me, because I took my sweet time looking at all the features of the car inside and out. Benson was able to work with me on the price of the car he did not deny my offer he worked with me on the price that we agreed on. I am very satisfied with the final sale of the car. I love everything about the car and my buying experience. Overall I think my experience was great because I had a Great salesman that worked with me with my needs. :-D More
Chris Bennett - my salesman. hard working. answered all my questions. friendly Lawrence Asmus - manager, helpful, answered my questions when my salesperson was busy. kind, helpful, f my questions. friendly Lawrence Asmus - manager, helpful, answered my questions when my salesperson was busy. kind, helpful, funny Jose Molina - helped me find the car I wanted...was realistic, direct...honest. Al Garza - great finance director. Stayed late to work with me. professioal.very nice More
Mr. Bennett was an amazing sales person. Although I knew what I wanted before I arrived at the dealership, he raised several important points that helped me in making the best decision. He showed me several what I wanted before I arrived at the dealership, he raised several important points that helped me in making the best decision. He showed me several other cars at the dealer and even drove us to another dealership to pick up the car we ultimately drove home. I am a first time car buyer and Mr. Benning was very patient and went to great lengths to educate me about all my options and ensure that I was purchasing the perfect car for my circumstances. More
Over the years, I have bought all my trucks from this dealership(BakerNissan South). And up to this day I have not one single complaint. Any imperfection the vehicle may have they will go out of their wa dealership(BakerNissan South). And up to this day I have not one single complaint. Any imperfection the vehicle may have they will go out of their way to fix-it. For this I'm waiting for my imperfection to be fixed. Yes, I would recommend Baker Nissan South to others. More
I would encourage everyone to go there, each and every person i worked with was great. My sales consultants were Godwin and benson, they were so patient answering any questions that i had, they gave me g person i worked with was great. My sales consultants were Godwin and benson, they were so patient answering any questions that i had, they gave me good price quotes after bargaining and we came to a price that worked well.The financial guy,Michael Lopez, was also great. I had so many questions and he made sure I understood everything before I signed anything. I would definitely recommend this dealership to anyone. More
I was referred to Shelby Allen (salesman) by a previous customer. Shelby was very helpful and respectful. I started the conversation with Shelby by telling him what my max payment was and that I had noth customer. Shelby was very helpful and respectful. I started the conversation with Shelby by telling him what my max payment was and that I had nothing to put down, only my trade-in. He listened intently and initially showed me cars that would fit my payment, which were all used. I was ok with buying used, I just couldn't find anything I REALLY liked. I inquired about a used Rogue and Shelby researched it. He stated that he had one in stock, but that it hadn't been cleaned or inspected yet. Shelby stated that he would allow me to drive a new one and then come back the following day to drive the used one. Upon driving the new one, I fell in love. Although Shelby warned me that it would be outside of my payment max I asked him to run the numbers. Finance offered $1000 down initially and I refused again stating that I had no money down. The finance manager then came and talked with me and asked if I could put anything down at all. I stated $300 and the rest is history. My payment is slightly more than what I initially shared with Shelby, but after changing insurance companies I am only paying $15 per month more than I would've been. More