Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Central Chevrolet
West Springfield, MA
379 Reviews
We are a Family owned business with almost 60 years of Experience. We pride ourselves for having competitive pricing and Outstanding Customer service. These prices may reflect Current and National Incentives. Please Contact us for more information or visit our website @ http://www.centralchevyauto.com for Up to Date Pricing and Discounts!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 379 reviews
June 19, 2026
Absolutely horrible! I would drive 3 states over before i would bring my vehicle there. Rude, paperwork mispresented as safety when its not a safety nor needing to be don I would drive 3 states over before i would bring my vehicle there. Rude, paperwork mispresented as safety when its not a safety nor needing to be done. They walk away after reviewing paperwork just to come back w less paperwork they give, why hide paperwork if what your saving was serviced. More
by 1234private12345678910
June 11, 2026
Ed is great! Helped me get my car at sticker when everyone else was over sticker. Helped me get my car at sticker when everyone else was over sticker. More
by Elrico327
Employees Worked With
June 08, 2026
Very good place to get a vehicle and service every body is helpful and pleasant to deal with is helpful and pleasant to deal with More
by davidwodecki
June 07, 2026
Awesome dealership with amazing staff always willing to go above and beyond. When I’m ready for my next vehicle, I’ll be coming to see you! go above and beyond. When I’m ready for my next vehicle, I’ll be coming to see you! More
by sherylstanton
Employees Worked With
June 06, 2026
Purchased several vehicles from there had a very good experience great people to deal with experience great people to deal with More
by Tonylalumiere
June 05, 2026
I purchased 4 vehicles thru Central Chevrolet every one of these transactions has been smooth and pressure free. Hands down the best dealership in Western Ma. Ed was on vacation for the last purchase so of these transactions has been smooth and pressure free. Hands down the best dealership in Western Ma. Ed was on vacation for the last purchase so I decided to go and court another dealer and lets just say this was a very bad idea as it turned out I canceled the sale. By this time Ed had returned I placed an order on a new vehicle and 3 days later Ed called asking if I would like to take a vehicle that was going to be a swap. I decide to cancel the ordered vehicle and purchase the incoming one. I honestly don't think many dealers would think to put the customer first. I have had only one service issue with the new vehicle and Carla made it right. Central Chevy is one of those rare dealers that you can walk into see someone, return 5 years later and see the same person. In today's world that is rarely seen most dealers are a revolving door. More
by rcgedney
June 05, 2026
Ed was awesome to work with, he made it an easy, fun experience. Great guy! experience. Great guy! More
by darafaery
June 04, 2026
Mr. O’Grady is the most helpful car salesman I’ve ever worked with. Won’t go to anyone else for my vehicle needs again. Ever. worked with. Won’t go to anyone else for my vehicle needs again. Ever. More
by timleemail3
Employees Worked With
June 04, 2026
Ed took the time to listen, and get me the exact vehicle I wanted, at the best price around .... i will be back Thanks Ed for all you do . I wanted, at the best price around .... i will be back Thanks Ed for all you do . More
by joe.bar
June 04, 2026
Extremely knowledgeable, courteous and extraordinary service full circle. I highly recommend working with Mr O'Grady for an excellent overall experience with a phenomenal dealership. service full circle. I highly recommend working with Mr O'Grady for an excellent overall experience with a phenomenal dealership. More
by alyssalcastonguay2205
Employees Worked With
