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Central Cadillac

Cleveland, OH

4.8
161 Reviews

2801 Carnegie Ave

Cleveland, OH

44115

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Showing 161 reviews

June 14, 2019

AC Unit went out at 45K I had a great experience working with Lisa Burton at Central Cadillac. Despite some people calling off work they were still able to get my vehicle bac More

by karl.j.singleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Burton
Jun 18, 2019 -

Central Cadillac responded

Karl, Glad to hear you had a great service experience. We always strive for the best and Lisa is always there for our customers. Thank you for choosing Central Cadillac. We hope to see you for future services. Regards, Mason Fink Business Development

June 13, 2019

Always easy to deal with. It's always a good experience. Lisa calls and updates you on the work and when the car is done. The people are easy to deal with and are friendly. More

by RON81
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Burton
Jun 18, 2019 -

Central Cadillac responded

Thank you so much for sharing your experience with Central Cadillac and Lisa. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you enjoyed your experience and the team will be thrilled to hear your feedback! Respectfully, Mason Fink Business Development

June 12, 2019

Perfect experience Central Cadillac handled our service visit professionally and efficiently. I would highly recommend this dealership. Everyone is very friendly and we More

by JPFLANIGAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Johnson
Jun 18, 2019 -

Central Cadillac responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Central Cadillac in Cleveland. We wish you safe travels and look forward to seeing you again soon! Respectfully, Mason Fink Business Development

June 11, 2019

Oil change Jason did a great job fitting me in. Called that morning and he got me right in. Quick service as usual. Well done as usual. More

by DREWCOM23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Wright
Jun 18, 2019 -

Central Cadillac responded

We couldn’t be happier that Jason provided you with a great experience. He is a true asset and we are lucky to have him on the Central Cadillac team. We hope you are enjoying your vehicle for many miles to come, please come back to visit anytime! Respectfully, Mason Fink Business Development

June 10, 2019

I’m Happy! Very friendly service from check in to pickup. Excellent turn around time. Quality repair service. Highly recommend. I believe you get what you pay fo More

by CHAMBERS1005M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier very friendly. Also the young man that escorted me to loaner card made sure I was comfortable car operation (shifting). I believe you get what you pay for. , Jason Wright
Jun 18, 2019 -

Central Cadillac responded

On behalf us all of us at Central Cadillac, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Jason. We will be sharing your feedback amongst our team. We hope you continue to enjoy your vehicle and please come visit us again soon! Respectfully, Mason Fink Business Development

June 10, 2019

Service completed on XT5 Central Cadillac has a great service department! It’s nice to come into the dealership that is friendly and gets your vehicle completed quickly and More

by HALINECZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Burton
June 07, 2019

Top notch service Steve my salesman saw me waiting in the service area and called Jason the service rep to get the service underway. I was able to wait for the work to More

by HOLSZOWY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Newman, Jason Wright
June 06, 2019

Oil change and Tire rotation Everyone is friendly and say Hello. They take care of you as soon as you arrive. When there done with oil change rotating tires they always wash your More

by JDUCKYADAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Maria Masterson, Jason Wright
May 30, 2019

satisfied customer very relaxed and friendly atmosphere. everything that I was getting in my purchase was explained to my satisfaction. one thing though. in my initial More

by ARVISSIMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nathan, Steve Newman, Breanna Bruin
May 29, 2019

Oil change I came in for an oil change. Jason called me and pointed out I also needed a tune-up as I had over 100,000 miles on the car. I agreed to that. More

by JAC2211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Mash, Curtice Johnson, Jason Wright
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