2801 Carnegie Ave
Cleveland, OH 44115
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Joe and Chris were extremely helpful , courteous , and even entertaining. I rarely visit a dealership without being aggravated or feeling insulted . These two made the whole process from asking politely if we needed any help to finalizing the deal ... painless. They were straight forward ( which is extremely rare ) and I really appreciated that ! I am so happy with the experience I am waiting for something to go wrong .
Our experience here was great. The communication from start to finish was wonderful. Mason was kind, helpful and professional. Will definitely recommend Mason and this dealership to others after our experience.
The process of buying my vehicle was very smooth and effortless. The finance manager Tom, was very nice and informative. My sales man mason on the other hand was nice but not very attentive. He was continuously on his phone during the whole processes, I did not feel like a priority and felt very rushed like I was an inconvenience to his time. I also feel like he told me things just to make a quick sale. I expressed from the very beginning of the process that I did not like the few scratches on the car and the inside was pretty dirty. Mason reassured me not to worry that the car had not been detailed yet. So, I was told that my car was going to get a full detail, cleaned and buff out a few scratches but, I was lied too. Mason arrived to my home after the deal was done with the car with scratches still on it and the inside still very dirty.
Brian and Chris were really nice to deal with. Very friendly and professional, NON pushy which most dealership sales people are. I would defiantly recommend Central Cadillac to everyone
We purchased a car from Sean Sczepanski at Cleveland Motorsports and had a great experience. Very knowledgeable and responsive to our questions. Highly recommend them and their team.
The dealership was welcoming. Everyone we had contact was very helpful and professional. A much welcome change from any other dealership. Best experience I have ever had.
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