Central Cadillac

Joe and Chris were extremely helpful , courteous , and even entertaining. I rarely visit a dealership without being aggravated or feeling insulted . These two made the whole process from asking politely i even entertaining. I rarely visit a dealership without being aggravated or feeling insulted . These two made the whole process from asking politely if we needed any help to finalizing the deal ... painless. They were straight forward ( which is extremely rare ) and I really appreciated that ! I am so happy with the experience I am waiting for something to go wrong . More

Our experience here was great. The communication from start to finish was wonderful. Mason was kind, helpful and professional. Will definitely recommend Mason and this dealership t The communication from start to finish was wonderful. Mason was kind, helpful and professional. Will definitely recommend Mason and this dealership to others after our experience. More

The process of buying my vehicle was very smooth and effortless. The finance manager Tom, was very nice and informative. My sales man mason on the other hand was nice but not very attentive. He was cont effortless. The finance manager Tom, was very nice and informative. My sales man mason on the other hand was nice but not very attentive. He was continuously on his phone during the whole processes, I did not feel like a priority and felt very rushed like I was an inconvenience to his time. I also feel like he told me things just to make a quick sale. I expressed from the very beginning of the process that I did not like the few scratches on the car and the inside was pretty dirty. Mason reassured me not to worry that the car had not been detailed yet. So, I was told that my car was going to get a full detail, cleaned and buff out a few scratches but, I was lied too. Mason arrived to my home after the deal was done with the car with scratches still on it and the inside still very dirty. More

Brian and Chris were really nice to deal with. Very friendly and professional, NON pushy which most dealership sales people are. I would defiantly recommend Central Cadillac to everyone Very friendly and professional, NON pushy which most dealership sales people are. I would defiantly recommend Central Cadillac to everyone More

We purchased a car from Sean Sczepanski at Cleveland Motorsports and had a great experience. Very knowledgeable and responsive to our questions. Highly recommend them and their team. Motorsports and had a great experience. Very knowledgeable and responsive to our questions. Highly recommend them and their team. More

The dealership was welcoming. Everyone we had contact was very helpful and professional. A much welcome change from any other dealership. Best experience I have ever had. Everyone we had contact was very helpful and professional. A much welcome change from any other dealership. Best experience I have ever had. More

I bought a Corvette Z06 from this dealer, pre- purchase went smooth, but during and after purchase has been a nightmare. Steve was good to work with before I got the car, only reason this isn't a one star went smooth, but during and after purchase has been a nightmare. Steve was good to work with before I got the car, only reason this isn't a one star review. The sales manager Jesse Huber is extremely rude and unprofessional, the exact embodiment of a slimy car salesman that you can't trust. When I came to trade in my other vehicle he didn't greet me at all, came to do a look around on my trade in and then disappeared. I had to find him later myself to get final numbers on the car and he was hiding in his office. He spoke to me with such disrespect that I have never experienced at any car dealer in my life, almost as if I was a complete nuisance and not how a customer should be treated. I was promised the original floor mats for the vehicle and that he would order it, and two months later and I still don't have the mats. Additionally, its been two months since the car was purchased and they still have not completed my registration. I got a call from the finance manager 3 days before my temp tags expired saying they were missing the back of my license to complete registration. Why wasn't all information to process my registration collected day of purchase? Why was my registration process only just started 42 days after purchase? After providing the information immediately and asking for an update, I never got a call back. A week passed, my temp tags expired, and I called to get a new one. The finance office went to voicemail, and I was unfortunately transferred to Jesse, who told me he would check on the registration status and call me back by the end of the day(which he never did). I called back the next day myself to get an update and he hung up immediately. Now I can't drive the car I purchased months ago, and am completely in the dark on why they haven't completed the registration process that they were paid and obligated to do in a timely manner. Maybe you get lucky and don't have to deal with Jesse, but I would recommend just going somewhere else if you want good service and a good car buying experience both during and after your purchase. With these guys, once they have your money they couldn't care less about you. More

The dealership has the best customer service. They make getting service completed a pleasure. Best experience They make getting service completed a pleasure. Best experience More

They took me the same day for my service problem and I was in and out in one hour . That was awesome since I had an appointment in the afternoon . Thank you was in and out in one hour . That was awesome since I had an appointment in the afternoon . Thank you More

Central Cadillac has an outstanding dealership. The personnel is great: pleasant, helpful and professional. Central Cadillac has an outstanding dealership. The personnel is great: pleasant, helpfu The personnel is great: pleasant, helpful and professional. Central Cadillac has an outstanding dealership. The personnel is great: pleasant, helpful and professional. More