Central Avenue Chrysler Jeep Dodge Ram

i’m a customer who has a problem that they are responsible for and I’ve left numerous messages and no one gets back to me They lost a set of keys when i turned in my last lease, now I keep getting responsible for and I’ve left numerous messages and no one gets back to me They lost a set of keys when i turned in my last lease, now I keep getting a $400 bill from Fusion Auto. And that’s not all. More

After the end of my 2021 Jeep Cherokee lease In May 2024 I bought off the vehicle. I financed the buy off, never received appropriated documents, the dealership claimed the title got lost already at the be I bought off the vehicle. I financed the buy off, never received appropriated documents, the dealership claimed the title got lost already at the beginning of the lease, 3 1/2 years ago because it had been send to the wrong bank somewhere in Texas. In July I moved from NY to NJ, therefore had to change my car insurance to my new NJ address and intended to transfer the registration immediately to NJ which I couldn't because the dealership could not provide me with the necessary documents. The NY DMV threatened to suspend my registration and drivers license because I had no valid NY state insurance anymore. After hundreds of attempts to reach a responsible person at the dealership and the financing bank Viviana Trivino (she works in the title department) called me explaining the situation and promising to take care of it to solve the issue. That was in August. Shortly before the deadline of the DMV I drove an hour and a half from NJ to the dealership to turn the car in and cancel the buy off contract, because the dealership failed to fulfill its obligations. On that day I was able to talk to the sales manager Andrew for the first time (I left him multiple voice mails, he never responded), he offered to issue a temporary registration expiring 10/23. Today is 10/22, since 10/15 I reminded Viviana Trivino that an extension of the temporary registration needs to be done if the necessary title documents have not been received by then. She promised on 10/15 that she would FedEx them to me in due time, just today she responded that they would be in transit. She could not provide me with any additional information (tracking number, etc.), I assume that she lied to me and did not take care of the issue at all. Tomorrow I'll drive again to the dealership, this time I'll leave the car, I have prepared a document that needs to be signed by the dealership proving that I turned in the vehicle in and in addition I will call Yonkers police to be present as a witness. I will subsequently cancel future payments with the financing bank and engage a lawyer to get reimbursed for all disadvantages I had during this nightmare. More

Eddy Masaya did an outstanding job helping us with our new RAM. Eddy was super friendly and very helpful during the whole process. Highly recommend! new RAM. Eddy was super friendly and very helpful during the whole process. Highly recommend! More

Skip this place it’s awful mess. No one knows anything these people make yiu wait all day and no updates or anything !! No one knows anything these people make yiu wait all day and no updates or anything !! More

I recently leased a vehicle from Chrysler Jeep Dodge, and I have to say, the sales associate, Jimmie Green, played a significant role in my decision. His professionalism, dedication, and sincerity made the p I have to say, the sales associate, Jimmie Green, played a significant role in my decision. His professionalism, dedication, and sincerity made the process smooth and enjoyable. From the moment I walked into the dealership, his hard work and commitment to customer satisfaction were evident. Mr. Green's extensive knowledge and experience in the field is impressive. It is rare to find a salesperson who combines such a high level of expertise and genuine kindness. Thank you, Mr. Green, for your dedication and excellent customer service. I have already told several folks about your great work and will continue sending folks looking to purchase a new vehicle to you, confident they will receive the same exceptional service. More

Great service and good communication! Courteous and attentive! Kept me updated on vehicle status. wonderful. Courteous and attentive! Kept me updated on vehicle status. wonderful. More

I have only had great experiences with the service department and recommend them to everyone department and recommend them to everyone More