Centennial Volkswagen - Service Center

Great service, polite and friendly service rep. I believe it was david he sits at the first desk to the right coming in from the outside entrydoor. He was fast and efficient checking me in and got I believe it was david he sits at the first desk to the right coming in from the outside entrydoor. He was fast and efficient checking me in and got my car back out to me quickly as promised. More

Didn’t fix anything. Said all the noises were normal. Squeak noise from under car is normal. Rattling rear view mirror is normal. Normal to consume coolant. Replaced the Said all the noises were normal. Squeak noise from under car is normal. Rattling rear view mirror is normal. Normal to consume coolant. Replaced the rear brake pads. Miracle they didn’t say those were normal to be at 3mm after 10k miles. More

My wife’s ID. 4 had a small flaw on the dashboard. David was awesome, very approachable and helpful. David answered all my questions and sent me constant updates on 4 had a small flaw on the dashboard. David was awesome, very approachable and helpful. David answered all my questions and sent me constant updates on the vehicle. The service was great. The guys even took care of (2) recalls without asking. Highly recommend! More

Great service vehicle was done quickly Great technicians thank you Will be back for the next visit thank you Will be back for the next visit More

Clean facility, friendly, welcoming and knowledgeable staff, prompt service and care, great communication, overall great customer service staff, prompt service and care, great communication, overall great customer service More

The people were very nice. The service was another story. Our vehicle in under and extended warranty which they seem to have ignored. Therefore, the correct work was not done, The service was another story. Our vehicle in under and extended warranty which they seem to have ignored. Therefore, the correct work was not done, and they attempted to charge me for work that is covered. I was very disappointed. More

Great experience and very knowledgeable staff. Thank you for great communication and honesty. Wonderful service department! Thank you for great communication and honesty. Wonderful service department! More

Excellent customer service, I have had no problems here. Estimates are always given in advance before any work is done and I’ve never felt pressured to get a service that I didn’t feel the need for. Our ser Estimates are always given in advance before any work is done and I’ve never felt pressured to get a service that I didn’t feel the need for. Our service tech David Lucero is extremely knowledgeable and helpful and I feel that services are never falsely recommended, and services that are performed are done correctly. Everyone’s experience is different but these have been mine. I would recommend this VW dealer to anyone needing service. More

David was invaluable! I had previously called to find out if I had any more free oil changes because I purchased a warranty and was told no. When I got there and spoke wit I had previously called to find out if I had any more free oil changes because I purchased a warranty and was told no. When I got there and spoke with David, he found my warranty and told me I did have another oil change and brake service as well. I appreciate him looking that up and letting me know. More

Even with all the hiccups in the road David was very helpful and got things handled. Very professional and kind! helpful and got things handled. Very professional and kind! More