354 Reviews of Centennial Volkswagen - Service Center
They sold me a car that was no good, about a wk later it needed an alternator . Then I got the car back and about another wk goes by and it needed an engine change. It took 4 months for me to get the car ba needed an alternator . Then I got the car back and about another wk goes by and it needed an engine change. It took 4 months for me to get the car back only for it break down five minutes after getting it back. They had also given away the prior owners personal info w my paperwork when giving it to me. In the end I returned the paperwork to the lady and they bought back the car. Poor service talk to you wrong and sell bad cars. More
I recently took my new Volkswagen in for a simple oil change, expecting it to take the two hours the service advisor had estimated. Instead, I was left waiting for over three hours with no updates or exp change, expecting it to take the two hours the service advisor had estimated. Instead, I was left waiting for over three hours with no updates or explanation for the delay. To make matters worse, they didn’t even ask if I wanted a tire rotation, which I assumed would be included in the first couple of services for a new car. Really disappointed with the lack of efficiency and communication from the service department. Not the level of service I expected from Volkswagen. More
“I had an exceptional experience at Centennial Volkswagen! From the moment I walked in, the team was welcoming, professional, and genuinely dedicated to helping me with my car. The service departm Volkswagen! From the moment I walked in, the team was welcoming, professional, and genuinely dedicated to helping me with my car. The service department went above and beyond, keeping me informed every step of the way and making sure I understood the work being done. My car was ready on time, and they even went the extra mile with a complimentary wash! I felt like they really valued my time and my business. Highly recommend Centennial Volkswagen for anyone looking for top-notch service!” More
Always a pleasure to bring the car in. I'VE only had to bring it in a few times since I purchased it here in 2018, but the service associates always take excellent care of me and my vehicl I'VE only had to bring it in a few times since I purchased it here in 2018, but the service associates always take excellent care of me and my vehicle. More