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Celebrity Ford of Tom's River

Toms River, NJ

4.5
746 Reviews

360 NJ-37

Toms River, NJ

08753

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Showing 746 reviews

November 22, 2022

On November 21st I was on a mission to find my wife the perfect suv! The requirements. Heated seat, third row seating, and captain chairs in the second row. Color anything but RED! I did some window shoppi More

by Tom Jensen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Piano
Nov 23, 2022 -

Celebrity Ford of Tom's River responded

Thank you so much for your kind words and accolades! We are very fortunate to have a Word Class Team at Downs Ford with Team members like Antonio. I agree Antonio is committed to our valued customers, ensuring he provides knowledge, expertise and value in every transaction. Thank you again for choosing Downs Ford and this amazing review! Robert Avison Partner & General Manager

November 22, 2022

They are Pleasant, courteous, friendly. Antonio Piano was great, we have bought vehicles from Downs Ford before. Always come back. More

by peteletizia
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Antonio Piano
Nov 25, 2022 -

Celebrity Ford of Tom's River responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 20, 2022

Sales and sales manager went above and beyond to help me get my new vehicle More

by Jrr7674
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donato Jensen, Amanda Hoffman
Nov 20, 2022 -

Jrr7674 responded

Definitely recommend downs ford

Nov 20, 2022 -

Jrr7674 responded

Good

November 12, 2022

Johnathan and the team at Downs made this a smooth easy process. They are great to work with and we will be purchasing cars from these guys in the future! More

by ShannonS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada, Joseph Markese
Nov 17, 2022 -

Celebrity Ford of Tom's River responded

Hi, your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 10, 2022

I purchased a certified used 2021 ford edge and had a pleasurable buying experience. My salesman was Antonio Piano who was enjoyable to do business with. Antonio was friendly, knowledgeable about the veh More

by sal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Piano, Donato Jensen
Nov 17, 2022 -

Celebrity Ford of Tom's River responded

Hi, your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 05, 2022

The purchase process of my 2022 ford escape was outstanding. My sales professional as well as the full staff at downs ford displayed upmost professionalism More

by Zingeret
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Avison, Joseph Murphy, Donato Jensen
Nov 11, 2022 -

Celebrity Ford of Tom's River responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

October 26, 2022

I purchased my certified preowned Ford Escape SE AWD with Antonio Piano. This guy should win a product specialist award! He really knows his stuff! He was very calm even with my lousy driving on my test driv More

by Elizabeth.logan1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Piano, Stacy Myers, Robert Avison, Donato Jensen, Joseph Krynski, Jonathan Baron
Nov 11, 2022 -

Celebrity Ford of Tom's River responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

October 25, 2022

Maria was absolutely phenomenal from the time we walked in the door to the time we left. She was extremely knowledgeable and patient. She truly went above and beyond during our great experience with Down's More

by bader.rachael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Springer, Donato Jensen
Oct 31, 2022 -

Celebrity Ford of Tom's River responded

Bader, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

October 19, 2022

This was my first time buying a car and Jonathan and the Downs Ford staff made it so easy. More

by devinward805
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada, Joseph Markese
Oct 22, 2022 -

Celebrity Ford of Tom's River responded

Hi, we're happy you found our staff to be so supportive during your experience here at Downs Ford, Inc.. If you have any further questions, please give us a call. We're always happy to help! Take care!

October 02, 2022

Everyone connected with Down's Ford were very helpful and courteous. They make every effort to insure that you have a pleasant experience More

by jcresbaugh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada, Gene Wendelken, Donato Jensen
Oct 22, 2022 -

Celebrity Ford of Tom's River responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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