Celebrity Ford of Tom's River

I have been a happily satisfied customer at this dealership location for more than forty years. The service department is excellent-always pleasant and ready to help get my vehicle back on the road. dealership location for more than forty years. The service department is excellent-always pleasant and ready to help get my vehicle back on the road. Whether it's a routine maintenance, or a bigger issue, I trust them to do it right and on time. More

They are knowledgeable and very friendly. The appointment was great and the service was excellent! The appointment was great and the service was excellent! More

Excellent service. Attentive service representative, (Nick Amici). Decent waiting area. Acceptable turnaround time. Time from recall notice to estimated time before Attentive service representative, (Nick Amici). Decent waiting area. Acceptable turnaround time. Time from recall notice to estimated time before repair inexcusable. This is not a dealer issue, it’s a Ford Motor Company failure. Bring the supply chain back to America !! More

Waited two hours for a simple oil change. Way too long for an oil change. Way too long for an oil change. More

Friendly professional service. Work was completely promptly as promised and communication was above my expectations. Would recommend this facility for your service needs. Work was completely promptly as promised and communication was above my expectations. Would recommend this facility for your service needs. More

Had a repair that was covered by the extended warranty that the dealership sold me when I purchased the car. The entire experience was awful! My car was there over a week for a repair that needed one day that the dealership sold me when I purchased the car. The entire experience was awful! My car was there over a week for a repair that needed one day! Then I had some spark plugs replaced. I was given a quote before the work was completed. I agreed to the price. When I picked up the car, there was an additional $189 for them to diagnose the issue. Very unacceptable business practice ! More

Antonio is the most personable and honest salesman we have come across in all our years of purchasing a car. This is our fourth vehicle from celebrity and we trust the product we’re buying and their mai have come across in all our years of purchasing a car. This is our fourth vehicle from celebrity and we trust the product we’re buying and their maintenance department. More

New ownership, Repair shop Joe Patty is great! Repairs are not cheap, but what is these days. Can find cheaper mechanics, but not with the same guarantees. Truck always runs better after servic Repairs are not cheap, but what is these days. Can find cheaper mechanics, but not with the same guarantees. Truck always runs better after service call. I always drive away with confidence that the repairs are made to Ford specifications. I am not worried about breaking down when traveling, and if there is a problem, Joe is always there to pickup the phone and resolve any issues; That is great customer service! Been shoppinng for new vehicles. Bought two in the same year in the past. Problem going to do the same or more. Sales department doesn't seem to be interested. More