Celebrity Ford of Tom's River

great people to deal with ! Great ,friendly & caring people to deal with from the owner down ! No typical high pressure pushy sales people. People that listen to your needs and w Great ,friendly & caring people to deal with from the owner down ! No typical high pressure pushy sales people. People that listen to your needs and wants and try there best to get you what you want at the price you want ! Also people that explain all aspects of your purchase, and explain all details and aspects, & who close with" if you ever have questions call or stop in to see me to get the answers" . More

very favorable We visited 3 other ford dealers the same day prior to stopping at Downs, Mike Quinn our sales man was more helpful than any of the other dealerships. We visited 3 other ford dealers the same day prior to stopping at Downs, Mike Quinn our sales man was more helpful than any of the other dealerships. we learned more about the new mustang then we did at the other dealers. They did not have the exact match we wanted but Mike was able to locate what we wanted quickly and work out the particulars with me on the phone and i went down and picked the car up at, They made it easy and painless. More

New Explorer Mike P. was my salesman. He worked with me over the phone finding the right car and had everything set up by the time I came in. Great experience. Mike P. was my salesman. He worked with me over the phone finding the right car and had everything set up by the time I came in. Great experience. More

Great, simple and easy! Pricing was very straight forward. I knew what I wanted and they had it. Reshard Ali promptly got back to me after my online inquire. He answered al Pricing was very straight forward. I knew what I wanted and they had it. Reshard Ali promptly got back to me after my online inquire. He answered all my questions without being very high pressure. When I got to Downs Ford I worked with Brian Worth whom was friendly and professional. Brian was very knowledgeable which showed me that he cared about the brand I was buying as much as I did. Chris Delvecchio finished up the paperwork with me and made the process quick and painless. More

Great Experience I had a great experience purchasing a CPO Explorer from Downs Ford. Mike Papaycik was very helpful and worked extensively with me to find the right c I had a great experience purchasing a CPO Explorer from Downs Ford. Mike Papaycik was very helpful and worked extensively with me to find the right car for me. I trust the level of service I received prior to purchasing the car will continue throughout the life of the car. More

new car No haggling on price. Very prompt, courtesy and efficient. Would recommend. Mike P. worked the deal. Mike L. found the car and Chris D. closed the No haggling on price. Very prompt, courtesy and efficient. Would recommend. Mike P. worked the deal. Mike L. found the car and Chris D. closed the deal. Thank you guys More

3rd time is another charm This is my third car from DOWN'S FORD. Always friendly sales people who were professional and knowledgeable about the product. GENE,CHRIS D. and espec This is my third car from DOWN'S FORD. Always friendly sales people who were professional and knowledgeable about the product. GENE,CHRIS D. and especially NICK TELESCA made the transaction as enjoyable as possible.THANX !!! More

The Best Ford Dealership in Ocean County This was my 4th new Ford in 5 years. We always go to Downs Ford and Shannon Lewis is always our Salesperson. From test driving up to 4 vehicles someti This was my 4th new Ford in 5 years. We always go to Downs Ford and Shannon Lewis is always our Salesperson. From test driving up to 4 vehicles sometimes, I always walk away with my dream Ford. More

The best! Is it possible to have a favorite car salesperson? Shannon 's patience, knowledge and friendliness is tops. I also have only good things to say abou Is it possible to have a favorite car salesperson? Shannon 's patience, knowledge and friendliness is tops. I also have only good things to say about Mike Quinn. Downs Ford has a very friendly and professional staff. I've purchased three cars from Downs and have never felt pressured or confused as with other dealers. Bravo to Downs! More

This is not the just say '5 star' review. After looking and checking and checking, we went to a place where me and my dad have bought in the past. We had groceries in the car and made a stop l After looking and checking and checking, we went to a place where me and my dad have bought in the past. We had groceries in the car and made a stop late in the day on a Saturday (4/4). My wife and I loved looking at the 2015's but figured to remain where we could afford. Chris (Manzo) saw my wife and I checking out the 2015 and waited for us by the showroom. No pressure. The three of us chatted things up while looking at a 2010 Mustang convertible. I was sold at first sight. We had to get our groceries home and said to Chris that we would see him. I'm sure he's heard that so many times. He gave me his personal cell number. We set up an appointment on Tuesday (4/6). In the mean time, my wife and I did some number work via the Ford Motor Company website. Like most, I always feel being overwhelmed going into the dealership to deal with 'sharks'. Chris remembered us right away. We sat and talked about everything. We disclosed we were there for a lease and had a discharged bankruptcy...and we wanted the 2015. We all had an understanding regarding how we could work this out for everyone. Barry Cottrell. Thank you. You worked out numbers so we could have a new car with a very reasonable payment and very reasonable monthly payments. I can't say thanks enough. We did our homework too. With the help of Chris, Barry and my wife and I. We came to a sale. Awesome! Now came the financing. Like I said earlier, we had a discharged bankruptcy. We, like others, are making our way back. Chris Delvecchio took our paperwork and got us approved. I wouldn't touch the 'key' on the desk until I heard a positive thing. Chris came to the cubicle and said "congratulations" and I thought he might be in the wrong cube. He did say being loyal Ford customers helped. When Chris (Manzo) put the temporary plate and inspection sticker (4/20) on OUR NEW CAR, I was elated. With the help of these three men and some homework on my side...the Lees are proud owners of a brand new 2015 Ford Mustang. More