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Celebrity Ford of Tom's River

Toms River, NJ

4.4
749 Reviews

360 NJ-37

Toms River, NJ

08753

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Showing 749 reviews

June 21, 2015

Great, Simple and easy We visited 3 other dealers before stopping at Downs ford Jonathan Tejada our sales man was more helpful then any of the other dealerships. I was vary More

by gyro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada
Jun 22, 2015 -

Celebrity Ford of Tom's River responded

Gyro, Thank you for taking the time to share with other consumers your positive sales experience while here at Downs Ford in Toms River, NJ. The fact that you “visited 3 other dealers before stopping at Downs ford” and made your purchase here speaks volume on the way you were treated by John Tejada! Thanks for the business, Barry Cottrell Sales Manager

June 10, 2015

great people to deal with ! Great ,friendly & caring people to deal with from the owner down ! No typical high pressure pushy sales people. People that listen to your needs and w More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Telesca, Antonio Piano, Brian Worth, Christopher Delvecchio
Jun 10, 2015 -

Celebrity Ford of Tom's River responded

Thank you Paul for sharing your vehicle buying experience you had with us at Downs Ford of Toms River. We do care and customer service is our number one priority. We appreciate your business and look forward to being of service to you, your family, and friends in the future. Mike LaCapria Sales Manager

June 05, 2015

very favorable We visited 3 other ford dealers the same day prior to stopping at Downs, Mike Quinn our sales man was more helpful than any of the other dealerships. More

by mike333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Quinn
Jun 05, 2015 -

Celebrity Ford of Tom's River responded

Thank you Mike for your positive review of Downs Ford of Toms River and our salesman Mike Quinn. Customer Service and product knowledge in that order, are top priorities at Downs Ford. Thanks again for your business and enjoy your new Mustang. Mike LaCapria SM

June 04, 2015

New Explorer Mike P. was my salesman. He worked with me over the phone finding the right car and had everything set up by the time I came in. Great experience. More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Papaycik, Christopher Delvecchio
Jun 04, 2015 -

Celebrity Ford of Tom's River responded

James thank you so much for taking the time to let other consumers know about your positive sales experience while making your new purchase at Downs Ford. It’s so nice to hear that you had a great experience. Tanks for the business, Barry Cottrell Sales Manager

June 04, 2015

Great, simple and easy! Pricing was very straight forward. I knew what I wanted and they had it. Reshard Ali promptly got back to me after my online inquire. He answered al More

by scottamcdonald95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reshard Ali, Brian Worth, Christopher Delvecchio
Jun 04, 2015 -

Celebrity Ford of Tom's River responded

Thank you Scott for your positive review of Brian, Reshard, and Chris of Downs Ford of Toms River. We certainly appreciate your busines and want you to know that if there are any questions or concerns we will make sure we address them immediately. Mike LaCapria Sales Manager

June 03, 2015

Great Experience I had a great experience purchasing a CPO Explorer from Downs Ford. Mike Papaycik was very helpful and worked extensively with me to find the right c More

by matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Cottrell, Mike Papaycik, Vincent palazzolo
Jun 03, 2015 -

Celebrity Ford of Tom's River responded

Thank you Matt for sharing your buying experience at Downs Ford of Toms River. Right you are about the level of service you will receive from us now that you have aquired your beautifull Certified Pre-Owned Ford Explorer. We certainly appreciate your business and look forward to seeing you in the near future. Thank you once again. Michael LaCapria Sales Manager

May 06, 2015

new car No haggling on price. Very prompt, courtesy and efficient. Would recommend. Mike P. worked the deal. Mike L. found the car and Chris D. closed the More

by fusion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Papaycik, Christopher Delvecchio
May 07, 2015 -

Celebrity Ford of Tom's River responded

Thank You Fusion for taking the time to let other consumers know about your positive sales experience while making your new car purchase while here at Downs Ford in Toms River. No haggling, prompt, courteous, efficient. This is what we strive for on every sale. Thanks for the business, Barry Cottrell Sales Manager

April 29, 2015

3rd time is another charm This is my third car from DOWN'S FORD. Always friendly sales people who were professional and knowledgeable about the product. GENE,CHRIS D. and espec More

by G. HAVENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Telesca, Christopher Delvecchio
Apr 30, 2015 -

Celebrity Ford of Tom's River responded

Thank you for your positive review and continued support. At Downs Ford of Toms River customer service is our number one priority. We appreciate your business and look forward to serving you in the future. Mike LaCapria SM

April 21, 2015

The Best Ford Dealership in Ocean County This was my 4th new Ford in 5 years. We always go to Downs Ford and Shannon Lewis is always our Salesperson. From test driving up to 4 vehicles someti More

by FordLover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Lewis
Apr 22, 2015 -

Celebrity Ford of Tom's River responded

Thank you for sharing your purchase experience at Downs Ford of Toms River with other consumers.Shannon and the rest of our team certainly appreciate your business, and will be sure to address any questions or concerns should they arise in the future. Mike LaCapria SM

April 18, 2015

The best! Is it possible to have a favorite car salesperson? Shannon 's patience, knowledge and friendliness is tops. I also have only good things to say abou More

by Shauna
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Quinn, Shannon Lewis
Apr 18, 2015 -

Celebrity Ford of Tom's River responded

Thank you Shauna for your positive review of our dealership Downs Ford of Toms River, Shannon, and Mike. We appreciate your continuous support , and look forward to providing the customer service that you deserve. Thank you again for your business ! Mike LaCapria Sales Manager.

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