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Celebrity Ford of Tom's River
Toms River, NJ
748 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 748 reviews
August 22, 2016
Great car buying experience Just purchased 2016 Explorer from Downs Ford. They were a pleasure to deal with. Ron the salesman was professional and courteous. Got a great deal wit Just purchased 2016 Explorer from Downs Ford. They were a pleasure to deal with. Ron the salesman was professional and courteous. Got a great deal with no hassles. Handled paper work efficiently. Chris the sales manager was courteous and helpful in negotiating the deal. I would do business with Downs Ford in the future. It was a pleasure to buy a car from a dealer without getting the runaround. Vehicle was ready on time and delivery was a breeze . Mark More
by mark3nj3
Employees Worked With
Ron Rosa, Christopher Delvecchio
July 05, 2016
On Vacation Rear Suspension dropped I went on vacation on my drive down the air suspension gives on my expedition I go online and make an appointment. The appointment schedule was open s I went on vacation on my drive down the air suspension gives on my expedition I go online and make an appointment. The appointment schedule was open so I booked a 7:30 am July 5th. I arrive I was told that they were booked and if the mechanic has time he will LOOK at it. I asked the young lady how about tomorrow she tells me they are booked I glanced over and saw all days are booked then why the xxxx would you show availability on line and not have any. I wouldn't recommend this dealer at all. They lie.. Now my car won't get the service that it need... I'm screwed.... More
by Anthony69
Employees Worked With
Carolyn Rulli, Barry Cottrell, Shannon Lewis, Christopher Delvecchio
June 10, 2016
New Edge Ryan was our salesperson. He worked with us; and we got the exact car we wanted. Service there is excellent also. We drove away very happy Ryan was our salesperson. He worked with us; and we got the exact car we wanted. Service there is excellent also. We drove away very happy More
by neatfreak620
Employees Worked With
Ryan Desettl
April 06, 2016
Trade in & purchase of a vehicle I worked with Nick in trading in my F250 for a car. He was very helpful in finding the vehicle right for me and within my financial needs. I was hav I worked with Nick in trading in my F250 for a car. He was very helpful in finding the vehicle right for me and within my financial needs. I was having the F250 serviced and ended up getting a new car More
by rcfalsr
Employees Worked With
Nick Telesca
March 30, 2016
Ford Focus This is my second buy at Downs Ford. My 5th Ford Focus. My sales person Jon Vance was wonderful-he was "real" not a slick salesperson. This is my second buy at Downs Ford. My 5th Ford Focus. My sales person Jon Vance was wonderful-he was "real" not a slick salesperson. More
by esippel
Employees Worked With
Jon Vance
March 30, 2016
Efficient Transaction We stopped by and knew what we wanted and drove home happy after a very efficient transaction, including an excellent hi-tech overview and demonstrati We stopped by and knew what we wanted and drove home happy after a very efficient transaction, including an excellent hi-tech overview and demonstration. More
by Kat
Employees Worked With
Yasmin Watson, Mike Papaycik
March 08, 2016
Our Salesmen Mike P. was excellent!!! overall Downs Ford was really good to deal with Dealing with Mike P. was a pleasure :) the only thing I didn't like was the turn around time over 3 overall Downs Ford was really good to deal with Dealing with Mike P. was a pleasure :) the only thing I didn't like was the turn around time over 3 hours, but understanding why. More
by Roe
Employees Worked With
Mike Papaycik
March 06, 2016
Refreshing and Wonderful Experience My father and I were out to various dealerships in Toms River looking to lease a car. After a few hours in a local dealership we were very apprehensi My father and I were out to various dealerships in Toms River looking to lease a car. After a few hours in a local dealership we were very apprehensive about continuing out search for the day. The dealership we were at was so unorganized, rude, and I actually left there feeling drained and exhausted. My father said, lets stop at Downs Ford. I had already been there on a Sunday just to window shop, and liked the Fusion SE. I will admit I was nervous at first. When we walked in we were greeted by a nice salesman Nick Telesca. My father requested to we speak to a manager first about financing before we test drove anything due to the hours wasted at the other dealership. Nick went and got Chris Delvecchio, and Chris was so informative and professional. He was pleasant, and spent time with us. No pressure at all, and I went from a nervous wreck, to a relaxed potential customer. I drove the Fusion I wanted, and loved it. Financing approved very quickly as well. Nick went over everything in the car, and while we awaited paperwork to be finalized, Nick was so a pleasure to talk with. I highly recommend anyone who went through the gauntlet at other dealerships, feeling overwhelmed, and beaten down, to give Downs Ford a visit. You will not be disappointed. You will be pleasantly surprised how down to earth the staff is, and feel a sense of relief. Thank you Chris and Nick so much for treating my father and I so wonderful. Sincerely, Raymond and Darlene More
by Dartini266
Employees Worked With
Nick Telesca, Christopher Delvecchio
March 02, 2016
Great team at Downs Ford! My family has been buying cars from Downs Ford for years and I have heard nothing but great things. I just recently purchased a new car from Downs and My family has been buying cars from Downs Ford for years and I have heard nothing but great things. I just recently purchased a new car from Downs and the experience was nothing but first rate! Mike Q. and the team provided us with all the information we needed to make a decision. Great overall experience and I would recommend gong to Downs Ford for your next purchase! More
by ExplorerSprt
Employees Worked With
Michael Quinn, Christopher Delvecchio
March 02, 2016
I Love This dealership & Will Always Be My#1 I was accommodated by my husband & I, our plan was just to window shopped. After talking to Johnathan, we decided to see the how the numbers looks on I was accommodated by my husband & I, our plan was just to window shopped. After talking to Johnathan, we decided to see the how the numbers looks on paper, long story short, after outline everything on the paper, we decided to go for it. I just want to say, with how customer friendly they were & most of all, the deal was so great to passed on. All in all, I will recommend these guys to anyone else, I'm very grateful that I'd came their way & they were able to get me into my dream car. Love you guys (Down Ford) More
by musu1982
Employees Worked With
Jonathan Tejada, Christopher Delvecchio
