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Celebrity Ford of Tom's River
Toms River, NJ
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New Explorer Everyone made it extremely easy to work the sale. All aspects were explained clearly. Close friends recommended this dealership and now so do we! Than Everyone made it extremely easy to work the sale. All aspects were explained clearly. Close friends recommended this dealership and now so do we! Thanks Ray! More
New F150 Excellent speed by Ray Trimble the sales person at downs ford. Got us the keys to the trucks to go look at vehicles while running numbers. Excellent s Excellent speed by Ray Trimble the sales person at downs ford. Got us the keys to the trucks to go look at vehicles while running numbers. Excellent service. Found a great price. More
Exceptional service from beginning to end! My husband and I were on the hunt for a new car. We knew we wanted an SUV with trunk space and enough room for our 3 kids but still wanted to be in bu My husband and I were on the hunt for a new car. We knew we wanted an SUV with trunk space and enough room for our 3 kids but still wanted to be in budget. After shopping around at other dealerships I stopped into downs ford just to take a look. The entire team had above and beyond service, didn't sugar coat anything and I did not feel I had a constant battle to get the best deal, they simply offered the best right off the bat. Ray made the very frustrating and tedious process so easy and enjoyable. He sat with us at closing, made sure everything was understood and than took the time to go over our new Explorer in detail. Days after leaving, I had a few more questions and I was able to reach Ray personally on his cell phone to get my problems resolved! I am 100% satisfied with my experience and purchase and my only regret is not starting with Downs Ford from the beginning of my car search. I look forward to being a returning customer and will be sending friends in to see Ray. More
Awesome experience! I gotta say.. my experience here at Downs Ford was excellent! Ray was very accommodating and patient with me, I never felt pressured and didn’t get th I gotta say.. my experience here at Downs Ford was excellent! Ray was very accommodating and patient with me, I never felt pressured and didn’t get the run around. I’m very comfortable and excited about my new purchase! The whole process was easy. The longest time I spent in there was because of my indecisiveness. Everyone involved was awesome.. I would highly recommend this dealership! More
Great leasing experience I was able to negotiate and come to an agreement on price via e-mail with Rose and Ziggy - this was extremely important to me as I did not have an opp I was able to negotiate and come to an agreement on price via e-mail with Rose and Ziggy - this was extremely important to me as I did not have an opportunity to comparison shop at various dealerships. The final process was quick and easy, everything as expected with no unexpected surprises which was greatly appreciated. I would highly recommend Ziggy and Rose, both very professional and extremely friendly. More
Dodge Promaster Wasn't planning on buying a car today but our sales person Ray Trimble got us a great deal on a slightly used Dodge Ram not (Ford) that we were hoping Wasn't planning on buying a car today but our sales person Ray Trimble got us a great deal on a slightly used Dodge Ram not (Ford) that we were hoping for. Quick and easy transaction and we drove the car home the same day. Very nice and friendly dealership. More
New explorer! Ray was wonderful .... will come back for him and kenny for my next vehicle .... highly recommended to my friends already ...... do I get commission o Ray was wonderful .... will come back for him and kenny for my next vehicle .... highly recommended to my friends already ...... do I get commission on referrals???? Thank you see you soon More
New lease Our entire experience was wonderful from beginning to end. Our sales professional Maria was understanding and never tried to push us into something Our entire experience was wonderful from beginning to end. Our sales professional Maria was understanding and never tried to push us into something we didn’t want. She was a true professional and a customer service rockstar! We had specific requirements they made her job difficult and timely but she never let that impact us. We are enjoying our new expedition and it is exactly what we wanted. More
Excellent communication through out process. As My title said above each person involved in my lKease process was informative and easy to communicate with. They went out of their way to locate m As My title said above each person involved in my lKease process was informative and easy to communicate with. They went out of their way to locate me the car I wanted that was not on their lot. This was a 2018 Ford Edge with the exact upgrades, color and accessories I wanted in it. Me Finn & Ms Springer were attentive and handled all of my needs & returned all my calls. More
Ford Escape This is the 3rd car leased through Downs Ford, staff is very pleasant. Ray Trimble was my sales man, he explained the car features and then showed us This is the 3rd car leased through Downs Ford, staff is very pleasant. Ray Trimble was my sales man, he explained the car features and then showed us how to work each feature. Very satisfied. More