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Celebrity Ford of Tom's River
Toms River, NJ
748 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 748 reviews
September 18, 2019
Amazing I've been getting my cars from downs ford since I was 19 and got my first car myself ! Johnathan is truly amazing and does whatever he can to help his I've been getting my cars from downs ford since I was 19 and got my first car myself ! Johnathan is truly amazing and does whatever he can to help his customers get what they want. I currently went there with my husband and we are expecting our first child and wanted a safe suv but of course like everyone we have a budget. Johnathan and lindsay the finance hurl did whatever they could to get us the best deal and got us in a 2020 ford explorer exactly what we wanted. Because if Johnathan and his determination my baby can be safe. If you need a car I highly recommend downs ford and ask for johnathan ! More
by Bri
Employees Worked With
Lindsay, Jonathan Tejada
September 17, 2019
Jonathan T Jonathan was a pleasure to work with, made the process very easy and I would absolutely recommend him to anyone in the market for a new vehicle. Great Jonathan was a pleasure to work with, made the process very easy and I would absolutely recommend him to anyone in the market for a new vehicle. Great job!!! More
by Brian and Tom D
Employees Worked With
Jonathan Tejada
September 14, 2019
NEW 2020 Ford Explorer The experience at Downs Ford was Perfect. From the moment you enter the dealership to the moment you drive away, you feel like family. Amazing! The experience at Downs Ford was Perfect. From the moment you enter the dealership to the moment you drive away, you feel like family. Amazing! More
by Pennacch13
Employees Worked With
Antonio Piano, Ray Carwheel, John Duncsak, Gene Wendelken, Jennifer Alio
August 30, 2019
Hiding the Truth Our sale person, Maria Springer, was very nice and helpful. She went out of her way to find the truck we wanted. Our problem is that no one mentioned Our sale person, Maria Springer, was very nice and helpful. She went out of her way to find the truck we wanted. Our problem is that no one mentioned that the truck needed a new transmission. To me honestly is the best policy. Not letting us know this was very sneaky. We like the truck, we like it even better with the new transmission we put into it. We know that buying a used vehicle is a risk, there is always going to be a problem. I just feel that the dealer or owner should be up front with information on the vehicle. I do not know if everyone knew about the issues of the truck but I am sure someone did. Shame on that someone. More
by Sky
Employees Worked With
Maria Springer
August 29, 2019
excellent service from start to finish everything was very well explained in every aspect of the sale. how to use all the electronics before Maria explained to me how to use all the featu everything was very well explained in every aspect of the sale. how to use all the electronics before Maria explained to me how to use all the features before I left the dealership. She told me to call he at any time if I ever have any questions about anything.on my new car. More
by 2019 Edge
Employees Worked With
Donato Jensen, Maria Springer, Gene Wendelken
August 28, 2019
Car buying made easy Stopped in on a Saturday with only 30 minutes until the dealer closed up shop for the weekend. Ray Carwheel greeted me and chatted with me a bit about Stopped in on a Saturday with only 30 minutes until the dealer closed up shop for the weekend. Ray Carwheel greeted me and chatted with me a bit about what I was looking for. He showed me a couple of options on the lot. One caught my eye and the price caught my interest. Asked him for a test drive... by this time dealership was closed but he still took me out. After we got back I knew this car was something I was seriously interested in. He introduced me to “Big John” Duncsak who ran all the numbers for me and a couple of different ways so I can really get a feel for what my payments would look like. Didn’t leave with the deal done as this was only the 2nd car I test drove and I wanted to think about it. Left a deposit and by time the weekend was over, I was ready to commit. Called them Monday- we did everything over the phone to get the deal going. Car and paperwork was ready for me when I came in to sign. No hassle, no back and forth, no pressure. Quick, easy, painless. Donato Jensen was great to work with in the Business office too. Thanks Downs team for making this a great experience. More
by jprice86
Employees Worked With
Donato Jensen, Ray Carwheel, John Duncsak
August 27, 2019
Professional and Friendly! Working with the people at Downs Ford is always a great experience from sales to service they are very professional and friendly! They go out of there Working with the people at Downs Ford is always a great experience from sales to service they are very professional and friendly! They go out of there way to get you the right car with all the options and price your looking for. I just picked up my 4th car a new ford exployer platinum and I'm very happy! Working with the sales lady Maria Springer was awesome! she was professional and friendly and very informative! I will continue to shop for any kind of vehicle at Downs Ford. Happy Customer! More
by oceanlou
Employees Worked With
Antonio Piano, Jonathan Tejada, Maria Springer
August 26, 2019
New Truck Purchase We keep on coming back to Downs Ford to purchase vehicles for our fleet. Ron Rosa and the staff at Downs Ford does an excellent job. We keep on coming back to Downs Ford to purchase vehicles for our fleet. Ron Rosa and the staff at Downs Ford does an excellent job. More
by Very Satisfied Customer
Employees Worked With
Ron Rosa
August 24, 2019
wonderful experience I had a wonderful experience with purchasing my new Ford Edge. My salesman - Keith Brown was a pleasure to work with. He was very knowledgeable and ma I had a wonderful experience with purchasing my new Ford Edge. My salesman - Keith Brown was a pleasure to work with. He was very knowledgeable and made the process very relaxed and easy. All the staff was friendly and helpful. I did not feel pressured and this was actually the first time I can say that I actually enjoyed car shopping! More
by Marc & Phyllis
Employees Worked With
Donato Jensen, Keith Brown, Gene Wendelken
August 23, 2019
Another great deal This was my second experience and second purchase at Downs Ford. Both times I was serviced by salesman Ron Rosa. Friendly, knowledgeable and experien This was my second experience and second purchase at Downs Ford. Both times I was serviced by salesman Ron Rosa. Friendly, knowledgeable and experienced . Business was taken care of by Donato Jensen in a friendly business like manner. More
by Baron
Employees Worked With
Donato Jensen, Ron Rosa
