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Celebrity Ford of Tom's River

Toms River, NJ

4.4
748 Reviews

360 NJ-37

Toms River, NJ

08753

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Showing 748 reviews

October 17, 2019

2019 ford escape This is my second time this year at downs ford. In may I leased an escape that Johnathan help me lease he had amazing service, well last month I hit a More

by Carolmanfredi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada
Oct 17, 2019 -

Celebrity Ford of Tom's River responded

Carol, we really appreciate that you took the time to write us such a kind review. I'm glad to hear that so many of our employees were able to assist you successfully. We at Downs Ford treat all of our customers like family. If you have any further questions or concerns please do not hesitate to give us a call. We are always happy to help. On behalf of our entire dealership, thanks for choosing Downs Ford and congratulation on your new car.

October 16, 2019

Don't Go Anywhere Else We have purchased a number of cars from Downs Fords and the common denominator is always Big John Duncsak. John is always friendly to the point and kn More

by JimT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Duncsak
Oct 16, 2019 -

Celebrity Ford of Tom's River responded

Jim, thank you for the recommendation and five star rating. John is a super star here at Downs Ford, he's an excellent salesman with lots of experience and he's transparent. He is a perfect example of how we do business here at Downs Ford. Congratulations on your new vehicle and we hope to see you soon.

October 15, 2019

This is where my family buys their cars Ray Trimble was able to find me a great deal on my 2019 Pickup. He knew all the whistles and bells on this product and directed me to a vehicle that w More

by dj150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Trimble
Oct 16, 2019 -

Celebrity Ford of Tom's River responded

Congratulations on your new Pickup, DJ! We just know you are going to love it. Ray is an excellent salesman that cares for his customers. Thank you for shopping at Downs Ford! Take care and drive safe.

October 14, 2019

The only way to buy/lease a vehicle. I have been a customer of Downs Ford for over 12 years, I have only returned to Downs for one reason, the car buying/leasing experience. The only reas More

by David D'Amico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Duncsak
Oct 15, 2019 -

Celebrity Ford of Tom's River responded

David, thank you so much for your recommendation and five star review. We appreciate your loyalty and energy your bring into the dealership. We don't like making customers, we enjoy making friends. Thank you for choosing Downs Ford as your go to dealership. Travel safe and have a good day.

October 12, 2019

Switching from lease to finance. He was great. He was there to greet me right before I walked into the dealership. Really helped me get the best deal that I could. Very informative. More

by Emlydud8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Trimble
Oct 14, 2019 -

Celebrity Ford of Tom's River responded

Thank you for taking the time to provide us with some feedback. Ray is an excellent team member, who truly cares for his customers. Thank you for choosing Downs Ford and we look forward to working with you again, soon. Have a great day.

October 08, 2019

Outstanding service and customer care Brought my daughter in for a new car. ( I have been a Downs Ford customer for years ) She had a wonderful experience with everyone who helped her get More

by JEverett136
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Piano, John Duncsak, Gene Wendelken
Oct 08, 2019 -

Celebrity Ford of Tom's River responded

Congrats on your daughter's car! It's good to know she's on the road with a trusted vehicle. Our staff cares about all our customer's and they work hard to find the perfect vehicle to match everyone needs, lifestyle, and budget. Thank you for choosing Downs Ford! We appreciate you and wish you & your family safe travels.

October 08, 2019

Ray made the new car process a smooth one! He showed us exactly what we were looking for and was very personable! It was a great and painless experience More

by Sam
Recommend Dealer
Yes
Employees Worked With
Ray Trimble
Oct 09, 2019 -

Celebrity Ford of Tom's River responded

Congratulation on your new car, Sam! Ray is an outstanding team member. He is very knowledgable and passionate about helping our customers get into the vehicle the best fits their needs, lifestyle and budget. Thank you so much for choosing Downs Ford and we hope to see you soon! Enjoy the new ride.

October 08, 2019

Big John is the best. In a world of car sales where you dont know who to trust. John is the most trustworthy guy I've meet. I wouldnt trust anybody else when it comes to buying a new car or truck for me o More

by DannyD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Duncsak, Gene Wendelken
Oct 08, 2019 -

Celebrity Ford of Tom's River responded

Danny, we appreciate your business. John is the BEST! We are so honored to have someone like him on our team. Thank you for your recommendation and five star rating. Looking forward to working with you soon. Safe travels.

October 08, 2019

Ray is excellent! I worked with Ray Trimble for two weeks to get my 2016 Ford Edge Titanium. This is the second time working with Ray and I can’t say enough about him. More

by kieltmeghan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Trimble
Oct 09, 2019 -

Celebrity Ford of Tom's River responded

Thank you for your kind words. It makes me so happy to hear that you had an excellent car buying experience with us. At Downs Ford, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Ray is a good example of our dealership's philosophy and we are honored to have him on our team. We appreciate your recommendation and five star rating. We can't wait to work with you again. Safe travels, friend.

October 08, 2019

Ford! If You ever want a preowned or new Ford Go see Big John or Gene Wenedelken at Downs Ford In Toms River, Great vehicles and great prices! More

by jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Duncsak, Gene Wendelken
Oct 09, 2019 -

Celebrity Ford of Tom's River responded

Jack, thank yo so much for the shout outs, recommendations and five star review. We appreciate your business and hope to see you soon.

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