Celebrity Ford of Tom's River

Great Experience! Antonio (Piano) worked up a great package for my trade-in and new lease. He was so helpful through all the steps. He called my auto insurance compan Antonio (Piano) worked up a great package for my trade-in and new lease. He was so helpful through all the steps. He called my auto insurance company and took care of taking old car off, new car on. Gave a wonderful demo of all the features of my new car. He even saved for me the forgotten item in my trade. He was recommended to me by a friend and I would recommend him in a heartbeat. I have purchased and leased many vehicles in my 40+ years of driving, and have many experiences to draw from. Antonio and Downs Ford have been a superior experience. More

Easy & Pleasant Experience We first met Antonio Piano. I told him. what I was looking for and some particular items that were very important. I was trading in a twelve year old We first met Antonio Piano. I told him. what I was looking for and some particular items that were very important. I was trading in a twelve year old car, so the process was longer than I expected. That was because I'd forgotten the routine. But Antonio made it pleasant. He went and got a car he thought I would like. It had to have a light interior. I fell in love immediately when I saw it. I took it for a test drive and liked the way it handled and the pickup pulling out onto a highway. Then came working out the numbers. He was helpful and went to get "Big John " (John Duncsak) for finalization. He had some good suggestions which we took. The longest part of the deal was all the paperwork to finalize it. All in all I would go back again and highly recommend them. Actually I have been back twice with questions on using all the bells and whistles. Antonio is always super pleasant. PeggyT More

Good experience. Love the car, easy process. A lot of paperwork but that comes with buying a car so I cannot really complain about it paperwork but that comes with buying a car so I cannot really complain about it More

What a wonderful experience buying our new truck.Everything was handled so well, from test driving to financial agreement. Nicest people we have ever! Thank you all! truck.Everything was handled so well, from test driving to financial agreement. Nicest people we have ever! Thank you all! More

Great service I have purchased several automobiles from Downs Ford because I am so pleased with the service I have received for the cars I have purchased. On this I have purchased several automobiles from Downs Ford because I am so pleased with the service I have received for the cars I have purchased. On this trip I extended the warranty on my Ford Escape while having my car serviced. The staff is pleasant, professional, and keeps you informed of what needs to be done. More

I stopped to see a MKC I saw online, knowing that it was mostly likely out of my budget Maria and everyone at the dealership worked hard to make the car fit my budget An hour later my wife was driving h mostly likely out of my budget Maria and everyone at the dealership worked hard to make the car fit my budget An hour later my wife was driving her dream car More

Very happy to get this 2019 F-150 and a great deal We were treated with respect and fairness. They had a vehicle that was perfect for us and made the numbers work on the trade-in, loan term and payment We were treated with respect and fairness. They had a vehicle that was perfect for us and made the numbers work on the trade-in, loan term and payment amount. Salesman Ben Davidson was a pleasure to work with, manager John helped with our trade-in concerns and finance guy Joe took it a step better and worked out a great extended warranty in our budget. Very Satisfied. The F-150 was 9 months old but its a brand new truck to us. Reviewed by Russ Patterson More

The staff is friendly and the technicians are efficient! They listen to your concerns and get the work done fast. Downs service center is A +. They listen to your concerns and get the work done fast. Downs service center is A +. More

Purchase of my personal company car I was in the market for a young used Ford Edge, to be a replacement to my company car. It would be purchased by me (something I had never done before I was in the market for a young used Ford Edge, to be a replacement to my company car. It would be purchased by me (something I had never done before since i had company vehicles for 40 years) and used for my work. I found a beautiful 2016 Ford Edge Titanium located at Downs. i visited Downs Ford and was given to Jonathan. We talked about my situation, he brought the vehicle over and we took it for a ride. Jonathan explained every feature on my prospective car and how to operate it. I was in awe of the car and all of its features and while I thought I knew about this or that, in the week after purchasing the car I remembered little things that Jonathan had told me...."Joseph, when you use the remote start feature, a green LED will flash on your remote to let you know the vehicle was started" and all kinds of informative things like that. I went in having done some of my own research and Jonathan walked me through the buying process and explained what would happen in the process of buying the car. On buying day I was excited and again Jonathan explained things to me and we did all the paperwork in short order. I met some of the others at Downs Ford and everyone was polite helpful and informative. I have to say I literally enjoyed the process of buying my CPO Ford Edge at Downs Ford and would do so again next time around. More

Fantastic! Helpful! I needed to get a new car and Downs Ford was so helpful in getting me exactly what I needed. The sales man Ziggy was incredibly kind and helpful, and I needed to get a new car and Downs Ford was so helpful in getting me exactly what I needed. The sales man Ziggy was incredibly kind and helpful, and the manager John was there to make sure I was happy and he helped with all of my questions! I would definitely recommend Downs Ford to others. They even filled up my gas tank and detailed the car for me while I was finishing paperwork! More