Celebrity Ford of Tom's River

I have purchased my last 3 trucks from Downs Ford. Antonio did everything he could to give me a great experience. He was able get all my info in advance thus making the process as painless as possible Antonio did everything he could to give me a great experience. He was able get all my info in advance thus making the process as painless as possible. He ensured my needs and wants were met. I will continue to use Antonio and keep my business at Downs. -Pat Mck. More

I really enjoyed my experience at downs ford thanks to the excellent customer service. Benjamin Davidson made the experience fun so the time spent there flew by. He also helped me find exactly what I was the excellent customer service. Benjamin Davidson made the experience fun so the time spent there flew by. He also helped me find exactly what I was looking for and at a price I was very happy to pay. Ben also took the time to answer any questions I had about the car and showed me how to use all of the features. I am extremely satisfied with my experience and highly recommend Downs Ford to anyone interested in purchasing a vehicle. More

Above and Beyond Jonathan was amazing start to finish. I went in knowing exactly what i wanted and they sold me just that. Didn't try to talk me into anything other th Jonathan was amazing start to finish. I went in knowing exactly what i wanted and they sold me just that. Didn't try to talk me into anything other than what i wanted. Then came a curve ball (on my end) and they helped me through it and got to the bottom of it with me to make things work in my favor. Never a grumble. Never made me feel like i was a bother to any of them. The whole team went out of their way to make sure I was comfortable and happy moving forward. I'll never go to another car dealer ship again. Downs Ford is my forever go to! More

Smoothest purchase yet. Very helpful. Would recommend to anyone. Very good pricing. Ease of deal was something to be sure to continue. Would buy from again. anyone. Very good pricing. Ease of deal was something to be sure to continue. Would buy from again. More

A Great Truck Buying Experience! Buying the F-150 of my dreams for a good price with a good trade was turned into an easy task by the staff at Downs Ford. Initially I spoke to the Ge Buying the F-150 of my dreams for a good price with a good trade was turned into an easy task by the staff at Downs Ford. Initially I spoke to the General sales manager, Gene Wendelkin and told him what I was looking for. During that same visit the owner of the dealership, Melissa Longo, came over and introduced herself. I was impressed that when I walked in the door the general manager asked if he could help me and then the owner came by in person to make sure I was getting the help I needed. Gene told me he had a truck on order that would be in in a few weeks A few weeks later he called me on a Friday, made me a fair offer for my current truck, and told me to come in the next day to complete the transaction. On Saturday I went to the dealership and Gene handed me off to the commercial truck consultant, Antonio Piano, and he helped guide me through the process of trading in my truck and purchasing the new truck. Antonio was great and got me through the process in about 2 hours which is a record time having been through this process several times before. In the past I was at dealership for the whole day. Antonio even called my car insurance company and added my new truck to the insurance and had them take my old truck off. While Antonio was doing this the business manager, Joseph Markese, got me a great rate on my new loan and an extended warranty. Overall a great truck buying experience. I would recommend Downs Ford to anyone looking for a great truck buying experience! More

Price Negotiation The team displayed significant interest in making a deal, they were flexible and concerned about getting my business and Kieth worked diligently to ea The team displayed significant interest in making a deal, they were flexible and concerned about getting my business and Kieth worked diligently to earn my business. More

I have been doing business with downs ford for many years the salesmen are great as is the service department. Would highly recommend to anyone. the salesmen are great as is the service department. Would highly recommend to anyone. More

The Down's Ford people are always professional My problem is with FORD ,,,It is THAT simple. Love the car in general . But ~ ! The recall stuff has been stupid... Starting with ,,," your steeri My problem is with FORD ,,,It is THAT simple. Love the car in general . But ~ ! The recall stuff has been stupid... Starting with ,,," your steering wheel might fall off " & other things. added along the way . ...Now my remote start which was ordered and came with the car... Not even 5yrs old. and it does not work. That is one problem in and of itself. Especially since I have an aftermarket one on another car I own. Installed about 14-15 yrs ago... Still works...and still has original battery and mine on the Fusion does not. Then have the problem that the FOB doesn't even come up in their data base when it was ordered / installed at factory when car was produced in Mexico and purchased. So now a replacement ( as warranty has expired ) Will no doubt cost me dollars or I'll just leave the convenience of said not fixed. More