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Celebrity Ford of Tom's River

Toms River, NJ

4.4
748 Reviews

360 NJ-37

Toms River, NJ

08753

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Showing 748 reviews

April 28, 2021

Avoid at all cost unless of course you want to throw your money away. Sales people looking to rip you off. I was ready to buy but after the lies and wasted negotiations and my time, we knew it was a good id More

by frankntrish
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Corbisiero, Susan McGivney
Apr 29, 2021 -

Celebrity Ford of Tom's River responded

Frank, we take all feedback seriously and our customer's satisfaction is very important to us and I would like to speak with you further regarding your experience. Please contact me at your earliest convenience to discuss your concerns further. Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

Apr 29, 2021 -

frankntrish responded

No one from my family or friends would ever step foot in you facility again. Always remember, your first impression will be long lasting. I’m ready to buy and spend my money at a reputable and honest dealership. If one exists.

April 25, 2021

Ron Rosa my sales person was great. He took his time with me explaining the paper work and workings of my vehicle. I do not rember the finance offers name but he was also great and made me feel comfortable a More

by jane.messenger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
forget, name, Ron Rosa
Apr 26, 2021 -

Celebrity Ford of Tom's River responded

Thank you for the 5 star review, Jane. We're so glad to hear that Ron was helpful and made the car buying process smooth for you! Have a great day! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

April 21, 2021

Everyone was phenomenal with helping. Ziggy cares about the customers needs and financials ! I would go back and highly recommend to anyone ! I will go back anyday for another vehicle when I need ! More

by Timsuppa22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ziggy Matuszewski
Apr 22, 2021 -

Celebrity Ford of Tom's River responded

Thank you for the great review. I will be sure to thank our team for providing you with excellent service. We look forward to working with you again. Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

April 21, 2021

Antonio was very easy to work with. He was helpful discussing financing options. They had just what i as looking for. I would buy from Downs Ford again. More

by mpolone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Piano, Donato Jensen
Apr 21, 2021 -

Celebrity Ford of Tom's River responded

Thank you for visiting Downs Ford. We are happy to know that you enjoyed our services. We look forward to working with you again. Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

April 16, 2021

As always ANOTHER seamless purchase with Downs Ford. We were treated fantastic and professionally by the staff and our Salesperson. It’s a credit to the long standing history Downs has in the community. If More

by Csf222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Springer, Donato Jensen
Apr 16, 2021 -

Celebrity Ford of Tom's River responded

Thanks for leaving us a great review! It was our pleasure to work with you! We'd love to assist you again soon. Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

April 15, 2021

From receptionist to salesperson the staff of Downs Ford treated me with regard and courtesy as a potential customer. Antonio Piano was patient and engaging in answering my questions More

by owlshead.1900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Piano, Joseph Markese, Stacy Myers, Donato Jensen
Apr 15, 2021 -

Celebrity Ford of Tom's River responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

April 09, 2021

Great experience, Maria is a true professional who goes out of her way to make sure you get the deal you want. And the finance team gets a great rate More

by Bethanistrucking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Springer
Apr 09, 2021 -

Celebrity Ford of Tom's River responded

Thank you for your kind review. Maria is a great part of our team and we're glad that she was able to help you find the perfect deal for you! Take care! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

April 05, 2021

I walked in you were very busy Maria took the time to talk to us and show us what we were looking for and the advantages of buying from Downs Ford in Toms River, NJ. She was very Professional and knowled More

by rsiegmund87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The gentleman who prepared our vehicle don’t know his name, Maria Springer, John Duncsak, Josh Sorensen
Apr 05, 2021 -

Celebrity Ford of Tom's River responded

Thank you for the positive review and rating! We are happy to know that our team was great during your experience, especially Maria. We appreciate your recommendation and we look forward to any future visits! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

April 02, 2021

I had such a pleasant experience with Antonio. He helped me with everything. He answered all questions about the car. What a big help. Thank you Antonio for a wonderful experience. Thank you for your hel More

by sue41948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Piano, John Duncsak
Apr 05, 2021 -

Celebrity Ford of Tom's River responded

Thank you for the positive review! We are delighted to know that you found your experience to be five stars. Thank you for choosing Downs Ford and we hope to see you again in the future! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

April 01, 2021

Maria was excellent to work with, and made the process as easy as possible! Thank you for all your help! Rob was very professional as well and made you feel like family More

by Dsallen1818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Springer, Robert Avison
Apr 01, 2021 -

Celebrity Ford of Tom's River responded

Hi Dsallen1818, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

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