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Celebrity Ford of Tom's River

Toms River, NJ

4.4
748 Reviews

360 NJ-37

Toms River, NJ

08753

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Showing 748 reviews

August 14, 2021

Maria was so professional and helpful during this difficult time. We look forward to our next future purchase. More

by Graydawn811
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Springer
Aug 16, 2021 -

Celebrity Ford of Tom's River responded

Thank you for the high rating, Graydawn811. We're happy to hear that working with Maria elevated your experience with us. We look forward to your next visit. Safe travels! Sincerely, Robert Avison, General Manager ravison@downsford.com 732-349-2240 x 933

July 28, 2021

He was very helpful. He found me the best car in the showroom. Everything was fast and easy. No problems in getting what I want. More

by Hector Urquia Jr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Piano, Donato Jensen
Jul 29, 2021 -

Celebrity Ford of Tom's River responded

Hi, Hector Urquia Jr! Thank you for your glowing review and kind words. We look forward to working with you again soon. Have a great day! Sincerely, Robert Avison, General Manager ravison@downsford.com 732-349-2240 x 933

July 12, 2021

Clean...very alert sales staff... quick.. friendly and they did work with me.... could of worked the price down more.. but times are different now More

by zowieon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gentleman who I did my final paperwork with., Joseph Murphy
Jul 13, 2021 -

Celebrity Ford of Tom's River responded

Hi, zowieon! Thank you for your feedback. We are always looking for ways to improve. We hope you have a wonderful day! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

July 10, 2021

From start to finish Maria made the entire process easy and seamless. She took note of what I was looking for and contacted me when vehicles were in stock. I would recommend Downs Ford. More

by An90322
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Springer, Robert Avison
Jul 12, 2021 -

Celebrity Ford of Tom's River responded

Hi, An90322. Thank you for your 5-star review! We're happy to hear that Marie was able to elevate your shopping experience with us. Your recommendation means the world to us, and we look forward to your next visit. Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

July 03, 2021

Great dealership second time buying from them.everyone was a pleasure to deal with I would definitely recommend them to family and friends and they have been this for 91 years More

by Tfrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Springer, John Duncsak, Donato Jensen
Jul 06, 2021 -

Celebrity Ford of Tom's River responded

Hi, Tfrey! We're happy to hear that your second time buying with us was a positive experience. Your recommendation means a lot to us, and we hope to see you soon! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

June 08, 2021

My experience at the Ford dealer was fantastic...Joseph Murphy was great with helping me get what I wanted.. I hope to another car there next week.. More

by Liz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Murphy
Jun 08, 2021 -

Celebrity Ford of Tom's River responded

Hi Liz, Thanks for the five-star rating for our team at Downs Ford! Have a nice day. Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

June 06, 2021

This was the most easy and problem free perches of a car in 65 years, Sales women Maria was so help full and a pleasure to work with! Everyone at the dealer ship was so pleasant and helpful! Highly recommen More

by Val
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Springer, Josh Sorensen
Jun 06, 2021 -

Celebrity Ford of Tom's River responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

May 28, 2021

Excellent service and professionalism. Very thorough with all details. Listened to my concerns intently and followed up in a timely manner. A great car buying experience with no pressure. More

by Hlauria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Springer, Joseph Markese, Stacy Myers
May 28, 2021 -

Celebrity Ford of Tom's River responded

Thank you for writing a review, Hlauria. We truly appreciate the opportunity to earn your business and we're thrilled to hear about your 5 star experience! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

May 27, 2021

Downs Ford is an amazing dealership! We picked our new 2021 Mustang Mach E and the process could not have been easier. A big thank you to J. Tejada and D. Jensen. The car came in at 10 am and we had it More

by J. Fragale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada, Donato Jensen
May 27, 2021 -

Celebrity Ford of Tom's River responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help. Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

May 06, 2021

Thanks agin to Jonathan T, John and Donato for getting me in and out in 2.5 hours with my old lease turn-in and having me drive away with a 2021 Explorer! More

by kburde
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada, John Duncsak, Donato Jensen
May 06, 2021 -

Celebrity Ford of Tom's River responded

Kburde, thank you for the 5 star review. We're so glad that Jonathan, John and Donato were able to make your experience here a great one! Congratulations on your new Explorer and we wish you all the best. Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

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